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Motel 6 Memphis - Graceland

Traveller (40)
Room & Suite (9)
Pool & Beach (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Room service
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
96Reviews
44Photos
1Q+A
12Room tips
Traveller rating
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  • 10
  • 46
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Popular mentions
+7
This hotel was amazing , from the free Elvis themed shuttle bus from the airport to the tastefully decorated hotel. The rooms were beautiful and lots of attention to detail. The staff were friendly and helpful. The breakfast although not cheap was beautiful and all you can eat
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I use Motel 6 as I drive around the US because they always allow dogs and are usually clean. This one was close to Graceland and it is disgusting. Even with the new vinyl floors, floors are filthy. Check-in was marginally polite, not the usual friendly welcome you expect. I'm
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Response from 6Team, Brand Experience Team at Motel 6 Memphis - Graceland
Responded 28 Aug 2018
Dear Guest, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. The customer service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We invite you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Only stayed for a few hours in the afternoon. Our trip was arranged with a long "stop over" and we just wanted a shower and a nap. Thought that booking something really cheap would be fine, and it was.....for that couple of hours. I would NEVER have stayed overnight there. The
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Response from 6Team, Brand Experience Team at Motel 6 Memphis - Graceland
Responded 28 Aug 2018
Dear Guest, Thank you for taking the time to post your review. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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As satisfied customers of Motel 6s in other parts of the US our first big mistake was not to read the reviews on TripAdvisor - it seems we’re not alone. To keep it brief, the motel is grubby, the room we had was grubbier, the fittings were bad, and the air conditioning unit
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Response from 6Team, Brand Experience Team at Motel 6 Memphis - Graceland
Responded 28 Aug 2018
Dear Ellessr, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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Due to an emergency situation I had to stay overnight in Memphis. Chose this hotel due to its proximity to the airport and the expressway system. I checked in and the first thing I noticed was a ton of semi tractors parked in the parking lot. The second thing I noticed was the
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Response from 6Team, Guest Relations Manager at Motel 6 Memphis - Graceland
Responded 31 Jan 2018
Esda, Thank you for taking the time to post your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the noise concerns you describe. Safety and security are high priorities within Motel 6 standards for quality, and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your stay to help us provide a better guest experience in the future.
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bed bugs.
Mold in the shower.
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12
Hi, do you have free shuttle to Graceland?
"just avoid this place"
"Pick another hotel!"
"Pick another motel!"
"Pull back the sheets on the bed, check them, lift the mattress pad, inspect the mattress"
"Stay somewhere esle!!"
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123
PRICE RANGE
US$57 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
motel 6 memphis - graceland hotel memphisquality inn memphisquality inn airport gracelandmemphis quality inn
FORMERLY KNOWN AS
Quality Inn
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
60
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