We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed here for a quick one night stay and was pleasantly surprised. Check in was a breeze and the front desk lady was super friendly. Had a 4th floor room which has a great set up with a king bed, couch/coffee table and a nice...More
Stopped here for a one night stay. Had been here a few years ago & was impressed with the new renovation. Four Points is our usual choice if available & the Southwinds location was easy for us to find from Hwy 55. Comfortable "heavenly bed"...More
Thank Patricia K
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 25 January 2018
Thank you for sharing your experience with us! We are thrilled to learn that you enjoyed your stay and look forward to seeing you again the next time your travels bring you to Memphis!
While the service was friendly, nothing else about this hotel made it worth the cost. We arrived at 7:30 on a Monday night. The restaurant was out of chicken, slow, and food was cold or over cooked. Pool was nasty (floating gobs of hair) and...More
I stay a lot of hotels, it’s the little things that make the big impact. Upon checking in to our room today, Sharod and Kim at the front desk went above and beyond to welcome us. Personally brought us the extra breakfast coupons, that was...More
Service here was no good. We stayed 3 nights and each morning found either no coffee pods, next day no cups, no sweetener etc...who wants to go downstairs first thing in the morning? Also called one evening after a LONG day to inquire if the...More
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 8 May 2018
On behalf of the entire staff, I would like to sincerely apologize for the issues you encountered during your stay with us. We do, however, greatly appreciate you bringing it to our attention. I assure you this was never our goal and we look forward...More
At the Intersection of Work and Play. Take a quick drive on the expressway to get to downtown, the airport or the many attractions Memphis has to offer including Graceland and the renowned Beale Street. We ...MoreKnow Our Guests’ Needs. Our free wireless High Speed Internet Access makes it easy to stay in touch with home or the office. There’s always something going on in the lobby, from productivity in the free business center to daily breakfast, coffee throughout the day, and dinner and drinks in the evening. We offer guest room dining. Our modern 1200-square-foot event space and our executive boardroom can accommodate up to 100 people combined. When you want some time to yourself, head to the fitness center, heated indoor pool, or indulgent spa. Our 93 spacious suites have everything you need, whether you’re here for business or leisure. Choose from one king or two queen beds made special for Four Points - Four Comfort Beds™, and put up an overnight guest or two on the queen-size sleeper sofa. Stay a while and enjoy the conveniences of home, like a microwave, refrigerator, built-in closet, and more. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.