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Four Points By Sheraton Memphis-Southwind

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Traveller (66)
Room & Suite (39)
Pool & Beach (4)
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Overview
  • Excellent40%
  • Very good36%
  • Average9%
  • Poor6%
  • Terrible9%
Travellers talk about
“hot tub”(10 reviews)
“front desk”(31 reviews)
“coffee table”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points By Sheraton Memphis-Southwind
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points By Sheraton Memphis-Southwind
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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Traveller rating
53
48
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53
48
13
9
12
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All reviewshot tubfront deskcoffee tablesafe areaslept greatcomplimentary breakfasthacks crossdefinitely stay here againmicrowave and fridgeindoor poolgood nights sleepevery staff memberbed was comfortablenice roombusiness tripmemphis areaspg
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1 - 5 of 135 reviews
Reviewed 2 weeks ago via mobile

I stay a lot of hotels, it’s the little things that make the big impact. Upon checking in to our room today, Sharod and Kim at the front desk went above and beyond to welcome us. Personally brought us the extra breakfast coupons, that was...More

Thank Brian P
Hotel's Favourite
Reviewed 22 January 2018 via mobile

Stopped here for a one night stay. Had been here a few years ago & was impressed with the new renovation. Four Points is our usual choice if available & the Southwinds location was easy for us to find from Hwy 55. Comfortable "heavenly bed"...More

Thank Patricia K
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 25 January 2018

Thank you for sharing your experience with us! We are thrilled to learn that you enjoyed your stay and look forward to seeing you again the next time your travels bring you to Memphis!

Reviewed 6 May 2018 via mobile

Service here was no good. We stayed 3 nights and each morning found either no coffee pods, next day no cups, no sweetener etc...who wants to go downstairs first thing in the morning? Also called one evening after a LONG day to inquire if the...More

Thank Teri_Todd
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 8 May 2018

On behalf of the entire staff, I would like to sincerely apologize for the issues you encountered during your stay with us. We do, however, greatly appreciate you bringing it to our attention. I assure you this was never our goal and we look forward...More

Reviewed 7 November 2017

Here at a significant time, more by accident than design, but still had a good service and access to the Executive floor. Great dishes for evening snacks and for breakfast and went to the lobby restaurant for dinner on several occasions. Wonderful service every time,...More

Thank Barbara S
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 9 November 2017

I am delighted to learn that you enjoyed your stay with us! We take great pride in serving your needs and all of your feedback is highly appreciated! Your kind comments will be shared with the rest of the team to continue to inspire them...More

Reviewed 10 October 2017 via mobile

I came to Memphis this past weekend to visit my dad. I stayed one night at this hotel, and it was wonderful. The staff was nice, the room was clean, and the bed was heavenly. I slept great. It was located right off the highway,...More

Thank TashaB704
Response from Emily K, Front Office Manager at Four Points By Sheraton Memphis-SouthwindResponded 15 October 2017

Thank you so much for staying with us and we are thrilled that you enjoyed your stay! We also greatly appreciate you taking the time to share your experience with us, and with others, as your feedback is integral to our ability to continue to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Memphis
#13 Best Value Hotel in Memphis
#17 Family Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Memphis
#13 Best Value Hotel in Memphis
#17 Family Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (39)
Pool & Beach (4)
Dining (3)
Questions & Answers
Ask a question
339marlener
26 November 2016|
AnswerShow all 3 answers
Response from Akeem M | Reviewed this property |
I'm not sure about the opening or renovation but the rooms are very nice and cozy 👍
1
Vote
Lalajabbs
30 June 2015|
Answer
Response from Kathy D |
Guest must be 21 to secure room.
0
Votes
Room Tips
"All rooms are great. The hotel is blocked from freeway noise by another hotel."
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"Views were good wherever your room was."
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"The 4th floor was super quiet!!"
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"not easy to find"
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