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4/2/2018 5/2/2018
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    Best Western Plus Gen X Inn

    1177 Madison Ave, Memphis, TN 38104-2202
    +1 877-959-0487
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    4/2/2018 5/2/2018
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    US$141
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    Traveller (25)
    Room & Suite (60)
    Dining (12)
    Overview
    • Excellent37%
    • Very good41%
    • Average15%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Business Centre
    Housekeeping
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Gen X Inn
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (479)
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    1 - 5 of 465 reviews

    Reviewed 4 days ago via mobile

    The hotel room was clean and the bed was fairly comfortable. Breakfast was okay, the standard you come to expect with the Best Western brand, but nothing that stands out. The staff was okay, but didn't go out of their way to be friendly.

    Thank Lynn B
    Hotel's Favourite
    Reviewed 21 September 2017 via mobile

    Very reasonable prof for Memphis. Free parking large room very comfortable bed and nice bathroom. Bus stop across the road to go into town and felt very safe. Found the staff really helpful and approachable and the staff member at Breakfast was lovely. Rooms very...More

    1  Thank LynseyUK55
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 24 September 2017

    Thank you guest for the amazing review.

    Reviewed 1 week ago

    We ordered on-line and got a great price. The room was spacious and bed & pillows were comfortable. We enjoyed a good nights’ sleep until the next door guy started coughing. It seemed like the walls were paper-thin, though my husband slept through it all....More

    Thank Kare2Bme
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 1 week ago

    Thank you Kare2beme: we graciously appreciate your reply to our service survey please accept our apology for the noisy neighbor, Our#1 priority is You! therefore we will investigate options that may help with noisy neighbors in the future. Please know that at the Bestwestern Gen...More

    Reviewed 3 weeks ago

    Front desk service could have been much better. They also keep the front door locked and getting out was inconvenient. You need a better sign out front, maybe something on the awning. Shower curtain was hung incorrectly and couldn’t completely cover the tub when the...More

    Review collected in partnership with Best Western
    Thank MaBellePE
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 1 week ago

    Thank you MA BELLE PE: for the appreciated response to our service survey, Please accept our apology for not providing you with the exceptional service we are known for, I am unhappy to read that one of our security features that we recently implemented was...More

    Reviewed 3 weeks ago

    I felt like it was a unsafe area to stay, bathroom was gross,had bugs, unpainted and was gross. I get what I paid for. The breakfast was not that great, eggs were undesirable, not the cleanest area. Not very good experience and wouldn't recommend.More

    Review collected in partnership with Best Western
    Thank 653shawnav
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 3 weeks ago

    Thank you Valued guest for your opinion of the level of service and quality of the product we represent, We are very unhappy to read that your experience was less than desirable we truly would like to apologize for any issues, problems or concerns you...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$107 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Best Value Hotel in Memphis
    • #29 Business Hotel in Memphis
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 32
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Plus Gen X Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Best Western Gen x Hotel Memphis ,
    • Gen x Hotel ,
    • Gen x Memphis ,
    • Gen x Inn
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    Traveller (25)
    Room & Suite (60)
    Dining (12)
    Hotel & Grounds (70)
    Bathroom (1)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jenny T
    28 April 2017|
    AnswerShow all 3 answers
    Response from Belinda S | Property representative |
    Please call the hotel direct to ensure a correct understanding of your questions. We truly value your questions and comments and are excitedly awaitung your call. Thanks anticipated guest.
    0
    Votes
    PEC7722
    28 February 2017|
    Answer
    Response from JenniferMemphis |
    Sorry but we are not a pet friendly hotel!
    0
    Votes
    Jcart13
    25 February 2017|
    AnswerShow all 7 answers
    Response from Annechad | Reviewed this property |
    Know there was a fridge, not sure about a microwave in the room but there is one in the breakfast area. Check their website, they probably have an email so you can ask them direct.
    0
    Votes
    Room Tips
    "Choose one on the end, if possible."
    Read review
    "Ask to be located on side not facing the expressway and road."
    Read review
    "I would think that any room would be good at this hotel."
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    "All rooms seem to be identical."
    Read review
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