We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/2/2018 5/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus Gen X Inn

    1177 Madison Ave, Memphis, TN 38104-2202
    +1 877-959-0487
    Hotel website
    Lowest prices for your stay
    4/2/2018 5/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    View Deal
    Traveller (25)
    Room & Suite (60)
    Dining (12)
    • Excellent37%
    • Very good41%
    • Average15%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Gen X Inn
    Special Offer: BOOK DIRECT & SAVE
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$141.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Memphis hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "82b69c2bab674b598079c74d267fed9c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":614758,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39500961],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":141,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"82b69c2bab674b598079c74d267fed9c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":143,"lowestMetaPrice":141,"additionalPartner":false,"highestMetaPriceDisplay":143,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":143,"lowestMetaPrice":141,"highestMetaPriceDisplay":143,"hotelName":"Best Western Plus Gen X Inn","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgyYjY5YzJiYWI2NzRiNTk4MDc5Yzc0ZDI2N2ZlZDljIiwiQUlLIjoiNjcwY2M4MWVlNTBiNDdhYjg1MWI2MTYzZjBjOWU5Y2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$141", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53943335":"TravelocityEWS","78349530":"PricelineIB","79454314":"CheapTicketsEWS","68912403":"CancelonIB","47549807":"BestWestern","39500961":"BookingCom","65707361":"Hotwire","109276504":"HotelsCom2IB","79874510":"AgodaIB","32637166":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (479)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 465 reviews

    Reviewed 4 days ago via mobile

    The hotel room was clean and the bed was fairly comfortable. Breakfast was okay, the standard you come to expect with the Best Western brand, but nothing that stands out. The staff was okay, but didn't go out of their way to be friendly.

    Thank Lynn B
    Hotel's Favourite
    Reviewed 21 September 2017 via mobile

    Very reasonable prof for Memphis. Free parking large room very comfortable bed and nice bathroom. Bus stop across the road to go into town and felt very safe. Found the staff really helpful and approachable and the staff member at Breakfast was lovely. Rooms very...More

    1  Thank LynseyUK55
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 24 September 2017

    Thank you guest for the amazing review.

    Reviewed 1 week ago

    We ordered on-line and got a great price. The room was spacious and bed & pillows were comfortable. We enjoyed a good nights’ sleep until the next door guy started coughing. It seemed like the walls were paper-thin, though my husband slept through it all....More

    Thank Kare2Bme
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 1 week ago

    Thank you Kare2beme: we graciously appreciate your reply to our service survey please accept our apology for the noisy neighbor, Our#1 priority is You! therefore we will investigate options that may help with noisy neighbors in the future. Please know that at the Bestwestern Gen...More

    Reviewed 3 weeks ago

    Front desk service could have been much better. They also keep the front door locked and getting out was inconvenient. You need a better sign out front, maybe something on the awning. Shower curtain was hung incorrectly and couldn’t completely cover the tub when the...More

    Review collected in partnership with Best Western
    Thank MaBellePE
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 1 week ago

    Thank you MA BELLE PE: for the appreciated response to our service survey, Please accept our apology for not providing you with the exceptional service we are known for, I am unhappy to read that one of our security features that we recently implemented was...More

    Reviewed 3 weeks ago

    I felt like it was a unsafe area to stay, bathroom was gross,had bugs, unpainted and was gross. I get what I paid for. The breakfast was not that great, eggs were undesirable, not the cleanest area. Not very good experience and wouldn't recommend.More

    Review collected in partnership with Best Western
    Thank 653shawnav
    Response from Belinda S, Director of Sales at Best Western Plus Gen X InnResponded 3 weeks ago

    Thank you Valued guest for your opinion of the level of service and quality of the product we represent, We are very unhappy to read that your experience was less than desirable we truly would like to apologize for any issues, problems or concerns you...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$107 - US$166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Best Value Hotel in Memphis
    • #29 Business Hotel in Memphis
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 32
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Best Western Plus Gen X Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Best Western Gen x Hotel Memphis ,
    • Gen x Hotel ,
    • Gen x Memphis ,
    • Gen x Inn
    Add Photo Photos
    Traveller (25)
    Room & Suite (60)
    Dining (12)
    Hotel & Grounds (70)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby HotelsSee all 138 hotels in Memphis
    Holiday Inn Express - Medical Center Midtown
    62 reviews
    .17 km away
    Quality Inn
    127 reviews
    .36 km away
    The Midtown Inn by FairBridge
    230 reviews
    .54 km away
    Motel 6 Memphis Downtown
    90 reviews
    .58 km away
    Nearby Restaurants
    The Cupboard
    131 reviews
    .71 km away
    Bhan Thai
    96 reviews
    .84 km away
    Vietnam Restaurant
    12 reviews
    .59 km away
    Jack Pirtle Fried Chicken
    28 reviews
    .88 km away
    Nearby Attractions
    Sun Studio
    8,259 reviews
    1.42 km away
    Woodruff-Fontaine House
    123 reviews
    1.56 km away
    Mississippi Boulevard Christian Church
    13 reviews
    .24 km away
    River City Pedalers
    564 reviews
    .74 km away
    Ask a question
    Questions & Answers
    Jenny T
    28 April 2017|
    AnswerShow all 3 answers
    Response from Belinda S | Property representative |
    Please call the hotel direct to ensure a correct understanding of your questions. We truly value your questions and comments and are excitedly awaitung your call. Thanks anticipated guest.
    28 February 2017|
    Response from JenniferMemphis |
    Sorry but we are not a pet friendly hotel!
    25 February 2017|
    AnswerShow all 7 answers
    Response from Annechad | Reviewed this property |
    Know there was a fridge, not sure about a microwave in the room but there is one in the breakfast area. Check their website, they probably have an email so you can ask them direct.
    Room Tips
    "Choose one on the end, if possible."
    Read review
    "Ask to be located on side not facing the expressway and road."
    Read review
    "I would think that any room would be good at this hotel."
    Read review
    "All rooms seem to be identical."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing