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939 Ridge Lake Blvd, Memphis, TN 38120-9407
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Memphis
Updated 11/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 152 hotels in Memphis
Location
Cleanliness
Service
Value
A luxury high rise, the Hilton Memphis Hotel is located in the heart of Memphis' largest Business district at I-240 and Poplar and is surrounded by shopping and numerous restaurants. We are fifteen minutes from the Memphis International Airport and offer complimentary shuttle service to and from the airport for all hotel guests. We are approximately twenty minutes from the downtown Riverfront District by Interstate. Hotel features include onsite dining, a cafe featuring Starbucks Coffee, outdoor pool, whirlpool and event space.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Car hire
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1448Reviews22Q+A100Room tips
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Popular mentions
Brandon S wrote a review Today
Tampa, Florida519 contributions121 helpful votes
Recently it seems Hilton just can't get anything right, and my stay at this property takes the cake. I checked in online and chose a room that I knew had a view and was away from the interstate, so it would be quieter. At check-in I received a completely different room, and that usually means we were upgraded, although the clerk didn't say so at the time. When we got to the room it was obvious that we were downgraded, not upgraded. Our room was the closest to the interstate, so it was noisy, and we looked at the roof of the meeting room area. Yay! Ultimately, I was willing to let that slide but while checking the Hilton app for clues as to why our room was changed I also found that my rate went up by $100. Again, nobody said anything at check-in, and the room had been prepaid more than a month prior. This was also this first time my rate had changed like this, so I was perplexed. I went to the front desk and nobody could tell me why my room or rate had been changed. No surprise there. They did fix my rate, to what it was when I booked it, but no solution was offered for my downgraded room. Fine, I can live with it. An hour later it became clear, as I was sweating through my clothes, that the AC in our room didn't work. I again went to the front desk and they sent a technician to our room. He assured me it was working but took time to cool the room, which I thought was unlikely but I accepted the answer. Three hours later we returned from dinner and the room was the exact same temperature, a warm 78 degrees, to which I once again went to the front desk. We were now moved to another room with working AC at 10pm. Thank goodness they "had a cancellation" because they offered no other option if the room with working AC hadn't been available. All that aside, this property is falling apart at the seams. In typical Hilton fashion the lobby has been remodeled and looks great, everything else is well past its heyday. Nothing works. I am pissed at Hilton for putting guests and the staff in such a predicament. I don't want to be the guy who complains, it's not fun for me and surely not the staff. I feel like the staff did their best under the circumstances but what can they do? Say "I'm sorry" is about it because most of the issues don't have a solution. Hilton needs to remodel the entire property. Until then I suggest future travelers avoid this property.
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Date of stay: July 2021Trip type: Travelled as a couple
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JustKeith1 wrote a review 25 Jul
Chesapeake, Virginia1 contribution
Hilton hotels are my preferred hotels. From my view online, I was excited, but upon my arrival, it was a letdown. I was shocked that the organization selected this hotel. I was able to see by its hidden beautify that this hotel was once the place to be. Not anymore, Hilton, you can do better. 😷
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Rooms
Location
Cleanliness
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Trip type: Travelled on business
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pgbl0ndie2112 wrote a review 23 Jul
Punta Gorda, Florida1 contribution
They have minimal services. They don’t offer housekeeping services due to Covid. Yet, garbage is laying on the floor outside of guests rooms and piles up near elevators. It’s disgusting & totally unsanitary. I’ve stayed here several times & in my opinion the hotel was cleaner prior to the pandemic. Also, don’t expect room service. You must order any meals through the one bartender they have on staff. How etc the bartender must be covering other tasks because you will be waiting awhile for to place your order.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Rooms
Location
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Trip type: Travelled on business
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TheRealConnieR wrote a review 22 Jul
Leesburg, Virginia1 contribution
Furniture, carpet, elevators, worn and dirty. The door to my room was worn dirty and the paneling was separating and warped. Sink was worn and chipped. Bathtub was worn and chipped. Shower curtain had brown stains. Furniture in lobby was visually dirty. Food service was extremely limited.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Rooms
Location
Cleanliness
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Trip type: Travelled on business
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pdavis834218 wrote a review 22 Jul
1 contribution
My family and I had a great time at this hotel, we were traveling with young children, therefore safety was definitely top priority. We felt safe and comfortable. We are so thankful for everyone that made our stay nice and comfortable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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PRICE RANGE
US$121 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton memphis hotel memphis, hilton hotel memphis, memphis hilton hotel
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
405
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Frequently Asked Questions about Hilton Memphis
Which popular attractions are close to Hilton Memphis?
Nearby attractions include Memphis Escape Rooms (0.9 km), Crystal Shrine Grotto (0.8 km), and Malco's Ridgeway Cinema Grill (0.2 km).
What are some of the property amenities at Hilton Memphis?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Memphis?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Memphis?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Memphis?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Memphis?
Conveniently located restaurants include Seasons 52, Erling Jensen Restaurant, and The Capital Grille.
Are there opportunities to exercise at Hilton Memphis?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Memphis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Memphis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Memphis?
Many travellers enjoy visiting Sun Studio (15.8 km), Victorian Village Historic District (15.9 km), and Royal Studios (15.8 km).
Does Hilton Memphis have any great views?
Yes, guests often enjoy the city view available here.