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Crossland Memphis - Sycamore View

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crossland Memphis - Sycamore View
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61 Reviews from our TripAdvisor Community

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There are newer reviews for Crossland Memphis - Sycamore View
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Showing 60: English reviews
Reviewed 18 July 2015

Where to even start.... First off, the lobby is locked at all times, red flag number one. When we went to look at our first room, we walked into a room that the beds had not even been made, nor the floor vacuumed. The woman who checked us in, who I would believe to be the manager based on her...

1Thank kristherese
Reviewed 15 July 2015 via mobile

The staff was excellent, friendly courteous even funny at times. Could not say the same for the rooms, the first room we got hadn't been cleaned, toilet paper and water bottles on the floor, obviously not vacuumed. The bed was not made, the room had no linens and the non-smoking room smelled like a casino. The second room, Spiders! Spiders!...

3Thank Michael H
Palm Desert, California
Reviewed 26 April 2015

Try getting some sleep, try getting a towel, try getting a clean room, try getting to room without dodging the gangbangers and drug dealers sitting in their cars playing insanely loud music. Management knows, they don;t care, ask Miss Rita

1Thank Conrad D
Manager_11525, General Manager at Crossland Memphis - Sycamore View, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that you did not have a comfortable stay with us. Please know that guest safety is our number one concern. As this hotel’s manager, I can assure you that I have put steps in place to ensure your experience is not repeated. Thank you very much for providing...

Romulus, Michigan
Reviewed 9 February 2015

On February 3, 2015 I checked into this Extended Stay America Hotel. It was late and my husband and I were exhausted from an extremely long trip. To be honest the first night I really did not pay that much attention to the room or the things that were wrong, I was just grateful to have a place to rest....

3Thank Tammy G
Manager_11525, General Manager at Crossland Memphis - Sycamore View, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. It upsets me to hear that you experienced maintenance and cleanliness issues during your stay. I am sorry for your experience. As this hotel’s manager, I can assure you that I have taken actions to remedy the many problems that occurred during your stay...

Reviewed 15 October 2014

Half good and half not so good. Nice neighborhood and convenient location. Tasty muffins and good coffee for the "grab and go" breakfast. I actually did not mind that there was no maid service for three days. I typically make up my own bed anyway. It is my understanding that you have to pay extra for maid service. To get...

2Thank EllaH1
Reviewed 2 September 2014

This is obviously not a 5 star hotel but it served it's purpose well. For the price the location wasn't bad and the rooms are old but mine was clean and comfortable. The staff was very accommodating to any needs.

1Thank scottd446
Little Rock
Reviewed 11 August 2014

The place was old and smelly. If you are use to anything decent you will be disappointed. I was supposed to stay 4 nights and left after one. Don't do it! The sink stopper did not work. There was mold in the refrigerator. The furniture was old and tattered

2Thank dajaroe3
Memphis, Tennessee
Reviewed 22 July 2014

Never would stay at this location again, room filthy, bathroom nasty, carpet was dirty. I felt so uncomfortable with this room. The assistant general manager didn't do anything about the problem, but apologize for the situation. Sheets had holes in it. This hotel WOULD NOT get my money at all.

1Thank MsKe27220
Nashville, Tennessee
Reviewed 16 July 2014

The second you enter the room the smell of cigarettes and urine almost knock you down. Dirty, no amenities (coffee, housekeeping, napkins not even a trash bin for the room. I thought I had seen the worst I could years ago in San Diego ten years ago but this was worse. Even the flies were dirty and there were plenty...

Thank block105
Reviewed 14 July 2014

Our first room had not been cleaned. There was a burnt up blunt on the ground, just sitting there, in the middle of the floor. The blankets were stained. The carpet had not been vacuumed. Questionable spots dotted the room's only armchair. We moved to a different room, which was not much better.

1Thank Nationaltraveler1

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07/05/2017 08/05/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Crossland Studios - Memphis - Sycamore View. We are just 9 miles from the heart of Downtown Memphis and right off of the Isaac Hayes Memorial Highway. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more   less 

Additional Information about Crossland Memphis - Sycamore View

Address: 5885 Shelby Oaks Dr, Memphis, TN 38134-7316 (Formerly Extended Stay America)
Region: United States > Tennessee > Memphis
Price Range: €54 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Memphis - Sycamore View 2*
Number of rooms: 126
Reservation Options:
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Also Known As:
Extended Stay America Memphis / Sycamore View Hotel Memphis
Memphis Extended Stay
Extended Stay Memphis
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Questions & Answers

Questions? Get answers from Crossland Memphis - Sycamore View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring a hair dryer ;)”
kk440, 17 May 2016 | Read review
“Bring something heavy to prop against your door”
conradd359, 25 Apr 2015 | Read review
“Ask for the second or third floor and AWAY from the residents who live there full time.”
EllaH1, 15 Oct 2014 | Read review
“I wish I could.”
block105, 16 Jul 2014 | Read review
“No comment”
pravashp, 5 Dec 2013 | Read review
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