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SpringHill Suites Memphis Downtown

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SpringHill Suites Memphis Downtown
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799 Reviews from our TripAdvisor Community

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Showing 770: English reviews
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Waco, Texas
Reviewed 1 week ago via mobile

Hotel was a small bit cheaper than its competitors downtown. Wish I had spent the extra money. They virtually require valet which leaves it close to the same price as the others. The did not still have our reservation. That may have been the fault of booking.com though. When we finally got a room, the drain didn't work in the...

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Helpful?
Thank redraiderlaw
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Guest, Thank you for your feedback concerning your recent stay at SpringHill Suites, Downtown Memphis. I apologize that we did not meet your expectations. It is our goal to provide all of our guests with an excellent experience. It appears that we fell sort in doing that for you. I appreciate you taking the time to give us your...

Lexington
Reviewed 2 weeks ago via mobile

The hotel is a bit dated but clean. It is a bit confusing to navigate as there is a newer building and an older building. We stayed in the older building. Beds were soft, pillows were soft, and room was clean. The negative is that it was 35 degrees outside and 75 in our room. We could not get the...

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Helpful?
Thank Dawn2rise
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Guest, Thank you for your feedback concerning your recent stay at SpringHill Suites, Downtown Memphis. I apologize that you had problems with the temperature in your room. We have addressed the problem with our maintenance department and the problem has been resolved. I hope you will return to the hotel in the near future. Please feel free to contact...

Weatherford, Texas
Reviewed 2 weeks ago via mobile

Hotel is very quiet and clean the rooms were really nice the staff was very nice and helpful from start to finish the hotel has easy access at all points the bar was great even till last call I would stay there every time I'm in Memphis

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Helpful?
Thank noeln194
Novato, CA
Reviewed 4 weeks ago

Clean Safe and Comfortable. That's really about it. There's nothing special here. The staff is very pleasant, the rooms are roomy and well appointed for what one would expect from this level of brand hotel. The location is like any downtown area, but certainly not the worst. There are a few interesting folks out at night, but they didn't seem...

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Helpful?
1Thank Jennifer T
Mount Pleasant, South Carolina
Reviewed 4 weeks ago

Room is clean and comfortable. Service has been great. The breakfast buffet is the usual you get, muffins, bagels, fruit & dry cereal. Fruit is fresh. The gym is decent and has newer equipment. Pool is outside and small.

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2Thank christyoppelt
Jacksonville, Florida
Reviewed 13 February 2017

We stayed in room 503 Wednesday and Thursday night, February 1st and 2nd. It was a average size suite with 2 queen beds and a pull out couch. 2 televisions, microwave, small fridge, computer desk and nice decor.

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2Thank Aaron i
Alabama
Reviewed 30 January 2017

Generally, this hotel is a decent spot for a Memphis visit. On the positive side, the location is fairly convenient to Beale Street and other attractions. Walking to Beale will take about 10 minutes. You can also easily access the Main Street buses (streetcars). The room was clean and well equipped with the exception of HD TV. The TV had...

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Helpful?
2Thank Huntguy77
SCovington, Guest Relations Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Huntguy77, Thank you for selecting SpringHill Suites Memphis Downtown for your recent accommodations. We appreciate your taking time to provide feedback regarding your stay. In reviewing your comments, you mentioned the parking situation; please know that the parking deck allocated to our hotel does not have machine. Also, keep in mind that though you can find slightly less expensive...

Nolensville, Tennessee, United States
Reviewed 29 January 2017 via mobile

The hotel itself is nice and in a good location with the free trolley outside the back door. The hot breakfast was great and the room large, quiet and comfortable. Wifi worked great. TV didn't get a lot of channels (sadly, no HGTV). My one and only issue is the parking. It's in a sketchy looking garage across and down...

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Helpful?
1Thank Debbie C
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. We will have HGTV in the future. I apologize that we do don't currently have it. As far as the parking is concerned, I am sorry to hear that you were not comfortable with it. It is a secured garage but I will definitely...

Memphis, Tennessee
Reviewed 22 January 2017

My wife and I took a staycation in our home town and this was our first time at this hotel. Our room was average size, but nicely appointed and with a comfortable bed and a window overlooking the pedestrian-only main street and a park. It was quiet except for occasional people walking by, but with a 5th floor room it...

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Helpful?
Thank David V
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Guest, Thank you for your feedback concerning your recent stay at SpringHill Suites, Downtown Memphis. I am so glad to hear that you enjoyed your stay and will definitely pass your comments along to my staff. I hope you will consider staying with us the next time you travel to Memphis. If I can be of service in the...

Durant
Reviewed 17 January 2017 via mobile

Horrible location. Over 6 blocks from Beale street and the fed ex forum. Rooms are extra small. When I reserved my room I was told that their was a trolley that runs to location but never seen a trolley plus they said it caught fire two years ago. Smh If you're looking to please your family or great location, The...

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Helpful?
3Thank Steve S
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review

Dear Guest, Thank you for your feedback concerning your recent stay. I am sorry to hear that you were displeased with the location of the hotel. We are located on the Trolley Bus line and they are scheduled to run ever 10-15 minutes. The actual Trolleys are out of commission but the Trolley bus's have the appearance of a Trolley...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ... more   less 

Additional Information about SpringHill Suites Memphis Downtown

Address: 85 West Court Avenue, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: €169 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis Downtown 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Memphis Downtown Hotel Memphis
Memphis Springhill Suites
Hotel Style:
#15 Romantic Hotel in Memphis
#24 Family Hotel in Memphis
#25 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Memphis Downtown staff and other travellers.
13 questions
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over a year ago
Live Oak, Florida
Texarkana, Texas
Texarkana, Texas

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Questions? Get answers from SpringHill Suites Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i requested the 5th floor for less outside noise”
 of 5 bubbles aaroni37, 13 Feb 2017 | Read review
“East side rooms face Main Street and there is a chance for rowdiness at night.”
 of 5 bubbles Huntguy77, 30 Jan 2017 | Read review
“East side faces Main street and a small park”
 of 5 bubbles DavidV241, 22 Jan 2017 | Read review
“Valet parking is $20 dollars a night, you may be able to find less expensive in a nearby garage but it will not be as convenient.”
 of 5 bubbles mmemphis2016, 6 Jan 2017 | Read review
“I would chose a side that is opposite of checkin.”
 of 5 bubbles Dbender87, 28 Nov 2016 | Read review
5 of 5