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Madison Hotel

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Traveller (485)
Room & Suite (343)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(317 reviews)
“junior suite”(47 reviews)
“mississippi river”(139 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,164)
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2,132 results
Traveller rating
1,158
539
245
114
76
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1,158
539
245
114
76
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All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitmini barvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museum
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561 - 565 of 2,132 reviews
Reviewed 4 February 2017

Spent every happy hour on this hotels wonderful rooftop terrasse : great cocktails, great music , great views of the great Mississippi , memphis, and arkansas on the other shore- a short walk from the wonderful talbot heirs guesthouse, whose host told us to go...More

Thank Nimbin59
Response from Cynthia J, Manager at Madison HotelResponded 7 February 2017

I am so glad that the weather cooperated during your visit. Great cocktails, great music and great views is just want we like to hear from our guests about the rooftop. It is truly a very unique and special place in Memphis. Please come back...More

A TripAdvisor Member
121
Reviewed 3 February 2017 via mobile

My husband and I stayed at the Madison Hotel for part of our honeymoon and are we so happy we did! I can't say enough about how COOL, relaxing and clean this hotel is! The decor is so unique. The elevators have awesome vinyl records...More

Thank A TripAdvisor Member
Response from Cynthia J, Manager at Madison HotelResponded 7 February 2017

Congratulations and thank you for sharing your special day with us at the Madison Hotel. Your kind words about the hotel and the staff mean so much to us. The views on the Mississippi River are spectacular and I am glad that you enjoyed them....More

Reviewed 3 February 2017 via mobile

I had a wonderful time at the Hotel, especially the lobby where I met some interesting people and made some new friends. The Hotel Manager on the late shift, Akelah Hoskins, was extremely hospitable and helpful during our stay. She is exactly what I expect...More

Thank Z-Dreamin
Response from Cynthia J, Manager at Madison HotelResponded 7 February 2017

Your thoughtful words about our team member Akelah means so much. You really touched her by sharing your experience with her and the hotel. We are so excited that you had a great stay and you are exactly right - she is what you expect...More

Reviewed 3 February 2017

I loved the room. It was well appointed and comfortable. One thing is that they forgot to clean my room after being away on business the whole day. I just wanted to relax, but instead had to wait for them to come in and clean...More

Review collected in partnership with this hotel
Thank Patricia F
Response from Angie H, General Manager at Madison HotelResponded 9 February 2017

Your kind remarks will be shared with the team and I am glad that you enjoyed the room. I can certainly understand your expectation that the room would have been refreshed prior to you returning for the day. I apologize for the delay. We obviously...More

Reviewed 3 February 2017

Outside of the street noise on a Saturday night, this was a fabulous stay. They do need to dust behind the sinks a little more and maybe offer hot chocolate for the keurig in the room but overall the bed was comfy, customer service by...More

Review collected in partnership with this hotel
Thank carrissiah
Response from Cynthia J, Manager at Madison HotelResponded 7 February 2017

I am very pleased that you enjoyed your overall service and accommodation at our property. I apologize that you had some concerns about your room. We have reviewed your comments with our Housekeeping team. I appreciate that even though we fell short, that you still...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$203 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$203 - US$514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (30)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
2 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Marlo K
1 November 2017|
AnswerShow all 5 answers
Response from VenusRealtor | Reviewed this property |
Yes. If it's cold you may want to pay a few bucks and get a cab but it's not a far walk.
1
Vote
Room Tips
"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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"High floor is preferred."
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