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Madison Hotel

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#8 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Madison Hotel
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1,747 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
Oceanside, New York
Reviewed 16 December 2015

First Class Southern Hospitality with a NYC flair....The Madison is a a landmark Hotel with a boutique atmosphere ... The service was impeccable... The front desk staff answered all of my questions with the love of Memphis and everything the city had to offer. The room was stylish, comfortable, and had a sitting area with a great couch to watch...

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Helpful?
Thank Peter K
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. Come back anytime!!

Chicago, Illinois
Reviewed 15 December 2015

If you love the ambience of an urban boutique hotel with top of the line service, this hotel is for you. The decor is exquisite from the front entry to the rooms . . . I especially loved the guitar in my suite . . . what a unique touch! I was greeted literally at every turn by a congenial...

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Thank adgirl82
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. Our guitars are a great addition to the hotel. We look forward to having you back at the Madison soon!

Reviewed 14 December 2015 via mobile

Arrived at the Madison for a celebration weekend with my wife after her graduation. We were greeted warmly and found the staff continually looking after our needs. They instantly upgraded our room (without asking). The hotel was clean and well decorated for Christmas. The rooftop bar was fabulous - a must see. The staff was very hospitable. They even allowed...

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Thank Chris R
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. We look forward to seeing you at the Madison soon!

Rogers, Arkansas
Reviewed 12 December 2015

I stayed at the Madison last weekend. I was not impressed. I will say that my room, though small, was quiet and clean; however, the wood surfaces in the room all needed some TLC. Even before my major issue (getting to that), I didn't think that the service in the hotel was great. I didn't feel that the staff was...

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3Thank Laura H
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for your feedback. I believe that you have already spoken with the Guest Services Manager and with the Housekeeping Manager regarding any items missing from your room. My understanding is that your concerns have been addressed, please contact me directly should you need additional assistance. I am sorry that we didn't reply to your Lost & Found phone...

Reviewed 11 December 2015

No pool like the pictures. My kids were pretty bummed out b/c we promised them there would be a pool. The room wasn't super clean either; the bathroom had urine on the toilet. The front-end staff and the restaurant staff were friendly and the location was very convenient/walkable to lots of places downtown.

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4Thank Sara L
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for your nice comments and taking the time to provide us with feedback. I have already met with Housekeeping regarding the bathroom condition and I am truly sorry that we checked you in to a room that didn't meet the Madison Standards. I am also sorry that you feel mislead about the pool. We closed the pool area...

Geneva
Reviewed 9 December 2015

Great location, spacious room and very friendly staff. I 'm happy with my stay in Madison Hotel and would like to recommend this hotel to my colleagues and friends if they have chance to go to Memphis.

Review collected in partnership with this hotel
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Thank hienthud
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We look forward to having you back for business and pleasure!!

Ooltewah
Reviewed 4 December 2015

....was not an overall great experience. The facilities were beautiful and appeared to be well maintained, I felt safe, and my room was very comfortable. It did take me 2 days and 3/4 calls/trips to the front desk to finally get shampoo (frustrated). Day 1 valet was exceptional, day 2 took 40 minutes to get our car (very frustrated). Room...

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3Thank 142darrenml
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for your kind words about the hotel and for your candid feedback regarding what we need to improve on. I assure you that your feedback is valuable and we take it seriously. Your experience with Housekeeping, Front desk and Valet will be addressed immediately. Sincerely, Angie Hines General Manager

Monroe, Ohio
Reviewed 3 December 2015

The staff was wonderfully nice. The room was clean, the shower great, the linens nice and the towels fluffy. We stopped in to Eighty3 for the gumbo and a martini and I'd highly recommend both! We moved on to New Orleans after Memphis and haven't found a comparable gumbo yet and that Long Kiss Goidnight Martini is to die for!

Review collected in partnership with this hotel
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Thank joshsladie
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us! We are pleased to know that you enjoyed your stay, and that our staff made a memorable impression. Our award winning gumbo is the best! We look forward to seeing you again soon!

Markham, Canada
Reviewed 3 December 2015

Visited at the end of November with my wife and adult children. Great Location within easy walk to restaurants on Beale Street and the Fedex Forum. Staff was great, service was outstanding and the rooms were large, clean and quiet. Hotel restaurant food was good, although pricey. With all of the restaurant choices in the area, finding something for everyone...

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2Thank T Rex J
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you for taking time to post a review. I am glad that you loved the stay and had a great stay. We look forward to seeing you in the future. All the best, Kristy Fowler Director of Sales

Garland
Reviewed 2 December 2015

Lovely hotel, very small rooms, just need to fix heater -the fan is extremely noisy- had to turn up tv volume quite a bit and we could not sit at desk because air from heater would blast directly there. Since it was just one night, we did not request to move. Restaurant attached was very good.

Review collected in partnership with this hotel
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Thank lorettan405
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for taking the time to share your experience at the Madison. I am glad that you enjoyed the restaurant, eighty3 and that you thought the hotel was lovely. I am so sorry that the HVAC fan was noisy in your guestroom. We will have our maintenance team address it immediately. Our room sizes vary quite a bit -...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: €156 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Madison Hotel Memphis
Hotel Style:
#4 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Madison Hotel staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator”
  • View from the rooftop bar over the Mississippi River
DennyC111111, 11 Apr 2017 | Read review
“Book in advance for best rates. Don't purchase in-room drinks or snacks. Walgreens is across the street. 8th floor corner room was great!”
6LindaG, 31 Mar 2017 | Read review
“High floor, away from the alley”
1234nj, 27 Mar 2017 | Read review
“We stayed on the 10th floor and it was very quiet.”
414jeannied, 1 Mar 2017 | Read review
“Ask for River view”
539chandas, 19 Feb 2017 | Read review
5 of 5