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Madison Hotel

2,147 reviews
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Traveller (473)
Room & Suite (324)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(227 reviews)
“junior suite”(47 reviews)
“beale street”(277 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,147)Write a Review
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2,116 results
Traveller rating
1,155
534
241
111
75
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1,155
534
241
111
75
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All reviewsrooftop barjunior suitebeale streetmississippi riverfire pitboutique hotelvalet parkingturn down servicelarge bathroombeautiful hotelvalet servicedowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain street
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471 - 475 of 2,116 reviews
Reviewed 21 March 2017

The hotel itself was a very nice hotel. Great Atmosphere, great style, and the employees were nice, but the issue I had was with the checking in process. I had come in for a wedding, and a the morning of my check-in day, I called...More

Review collected in partnership with this hotel
Thank Devarius
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. We are sorry that you were unable to get right into your room, and the miscommunication with the vouchers. I will relay your candid comments...More

Reviewed 20 March 2017 via mobile

We had a terrific 4 days at the Madison. From being able to get in our room early to storing our bags for our late departure-every single person we met had a smile and a "Yes". I can't begin to list all the names of...More

Thank julesgirl
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 20 March 2017

This hotel was really nice. The rooms are a perfect layout. This is one of the nicest hotels in the downtown Memphis area. I would say the parking is a little overpriced but all in all great place to stay.

Review collected in partnership with this hotel
Thank rkane4
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 20 March 2017

Although there wasn't a microwave in the room, my stay at the Madison was pleasant. The staff provided excellent customer service and the amenities were as needed. The hotel is located downtown and near restaurants and entertainment venues.

Review collected in partnership with this hotel
Thank deewest2017
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 19 March 2017

Everything about my stay was great. The hotel is in an old building that has been totally renovated to current standards while still having classic charm. Staff went out of their way to make sure I was well taken care of. I would recommend this...More

Review collected in partnership with this hotel
Thank 821zachh
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$158 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$158 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (473)
Room & Suite (324)
Dining (30)
Amenities (41)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
lindafromNJ
2 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Marlo K
1 November 2017|
AnswerShow all 5 answers
Response from VenusRealtor | Reviewed this property |
Yes. If it's cold you may want to pay a few bucks and get a cab but it's not a far walk.
1
Vote
dangem67
30 July 2017|
AnswerShow all 4 answers
Response from dangem67 |
Thank you for taking the time to answer, yes it does help.
1
Vote
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12345612
Room Tips
"5 stars for service, sleep quality and rooms."
Read review
"High floor is preferred."
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"We liked our junior suite."
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"Request a high floor on the west side of the building for a view of the Mississippi River."
Read review
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