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Madison Hotel

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#8 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Madison Hotel
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1,743 Reviews from our TripAdvisor Community

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Showing 1,719: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

My friend and I arrived in the late afternoon last Thursday, so I was expecting there might be a short wait to check in. After valeting our car, we approached the front desk to find only one person in front of us for check-in, with just one staff member tending to the front desk. This is where things took a...

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Thank Anthony K
Reviewed yesterday NEWvia mobile

We came to Memphis for a wedding and stayed at the Madison. This hotel is older but the staff is exceptional! Their customer service is second to none! I asked for a room change and expected to be denied but instead Ms Cindy was so kind and nice! Phyllis at the check in was also pleasant and accommodating everyday! They...

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Thank Pocamo
SF Bay Area
Reviewed yesterday NEW

We stayed here for two nights. The service is great, especially Rachel at the front desk. Our room was spacious and extremely comfortable. The roof top bar has a superb view, but the drinks are average at best and pricey for what they are. We were within walking distance to many attractions and very close to a trolley line. The...

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Thank ChickyLu
Sf Bay Area
Reviewed yesterday NEWvia mobile

Loved, Loved everything about this hotel! Clean, comfortable, well appointed rooms. Amazing rooftop bar with fabulous views of the Mississippi River. All of the staff I came in contact were great, but the front desk staff really stood out. Rachel, Ida and Phyllis were friendly and Genuinely welcoming. My room was missing coat hangers and ironing board at check in...

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Thank Randy T
Bartlett, Tennessee
Reviewed 2 days ago NEW

The Madison Hotel has seen better days. All in all not a bad hotel but for the price you pay you should have higher expectations. From the furnishings to the service it all seems and feels low rent. The one bright spot was dealing with Rachel at the front. The furnishings need to be updated. Rm 1201 has scratches on...

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Thank mhughes70
Santa Rosa Beach, Florida
Reviewed 3 days ago NEW

This hotel is amazing. The location is great, the rooftop bar is unbelievable, the gym made me want to squeeze in an extra workout, and the staff is super friendly. I would have given them 5 stars, but they was mold growing all in the grout in the shower (room 1308). Other than this, it was a great experience. I...

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1Thank brooksr837
Liverpool, United Kingdom
Reviewed 3 days ago NEW

We were made to feel so welcome. Had booked a nice room anyway, but were upgraded to a king suite which was so light and airey because of all the windows. Breakfast was delicious. Bar was excellent. Cannot find any fault whatsoever. Visit - it's a must in Memphis.

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Thank Jilllian
E-town
Reviewed 5 days ago NEW

We went to Memphis for a 1 night stay. We loved the hotel and the friendly staff. We also loved that everything is in walking distance to the hotel. The only thing I criticize is that they don't have free parking at the hotel.

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Thank 987kppe
Cynthia J, Manager at Madison Hotel, responded to this review

Thank you for your feedback about your stay. I am so glad that you enjoyed the hotel and staff. Being in the heart of downtown is great because you can get to many great attractions by walking or taking the trolley. We look forward to welcoming you back to the Madison Hotel.

Sweetwater, Tennessee
Reviewed 5 days ago NEW

My first time staying at The Madison. The service was wonderful. My room was clean and well kept. The staff was friendly and efficient. The location was excellent for the event that I was attending. I would recommend this hotel!

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Thank carmenbP1369DG
Shondra B, Front Office Manager at Madison Hotel, responded to this review

Thank you Carmen for your comments about our staff, we're glad you enjoyed your stay and hope to see you again in the near future.

Chicago, Illinois
Reviewed 5 days ago NEW

I enjoyed my stay here very much, as I walked in I was greeted by Nikki, who was very friendly and helpful. I felt that all of the employees made me feel welcome and comfortable, and went out of their way to talk to me and interact. The room was good, fridge, large bathroom although the shower door was kind...

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Helpful?
Thank Mark D
Shondra B, Front Office Manager at Madison Hotel, responded to this review

Thank you Mark for your comments about our Nikki, we're glad you enjoyed your stay and hope to see you again in the near future.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: €157 - €409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Cheap Tickets, Hotwire, Hotels.com, Travelocity, TripOnline SA, Jetsetter, getaroom.com, Evoline ltd and HotelQuickly so you can book your Madison Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Madison Hotel Memphis
Hotel Style:
#4 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Madison Hotel staff and other travellers.
32 questions
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Questions? Get answers from Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevator”
  • View from the rooftop bar over the Mississippi River
DennyC111111, 11 Apr 2017 | Read review
“Book in advance for best rates. Don't purchase in-room drinks or snacks. Walgreens is across the street. 8th floor corner room was great!”
6LindaG, 31 Mar 2017 | Read review
“High floor, away from the alley”
1234nj, 27 Mar 2017 | Read review
“We stayed on the 10th floor and it was very quiet.”
414jeannied, 1 Mar 2017 | Read review
“Ask for River view”
539chandas, 19 Feb 2017 | Read review
5 of 5