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Extended Stay America - Memphis - Wolfchase Galleria

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Memphis - Wolfchase Galleria
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Reviewed 5 days ago NEW

I stayed here Christmas 2016 and after I checked out and headed home, I got a call form the staff. They found a flash drive that fell out of my briefcase . They mailed it to me. They were very helpful, friendly and kind.

Thank Don A
00esa, General Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Don, thank you for posting your kind review of Extended Stay America - Memphis - Wolfchase Galleria. First of all, I will admire my staff for the attentiveness and courteous behaviour they showed towards you. We hope you will choose us whenever you are in this area so that we can impress you once again! Sincerely, General Manager

Middletown, New Jersey
Reviewed 30 December 2016 via mobile

Keisha......she's amazing!!! Greta is also very very nice. Newly updated, comfy bed and pillows. Nice to go breakfast and all around good place to stay for a night or a week!! Shopping and restaurants in walking distance. Easy on and easy off the parkway, total bonus.

1Thank Yetta411
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your comments on the excellent customer service our staff provided are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Every year we come around this time to go to the BBQ fest. The lady's had amazing customer service. Very friendly and loving. They make you feel at home. The hotel was very clean. The employees made them selves available to all of my needs and the food was good as well. Over all it was an awesome stay and...

1Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

It was our pleasure hosting you and your family at Extended Stay America - Memphis - Wolfchase Galleria. We are thrilled to read our outstanding hospitality and food offerings met all of your expectations for a great stay. Thanks for being our guest, and we look forward to serving you all again in the future. Sincerely, General Manager

Atlanta, Georgia
Reviewed 2 weeks ago

This was one of the few hotels available because there was a lot going on in town the weekend I stayed. If not for that, I would have promptly left 5 minutes after entering my room. I'm an avid traveler for business and leisure and have never stayed in a hotel that didn't have a TV and telephone in the...

1Thank Adeboy33
00esa, General Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

Jacksonville, Florida
Reviewed 4 weeks ago

I will always stay at this property when I come into Memphis. Great clean room. Wonderful, helpful and friendly staff members. The Wolfchase Mall is directly across and I enjoy shopping there always. I can shop, eat, and do all I need in one spot as well as go back to my room and rest, just my plans for Memphis....

Thank Jerry M
Chicago, Illinois
Reviewed 4 weeks ago

The rooms are very spacious, with a full size refrigerator and stove for cooking. The living and dining areas are separate from the sleeping area, and are also a nice size. The television also swivels between both spaces.

Thank jigthree
Dhs, California
Reviewed 15 April 2017

Difficult to find and lackluster rooms. Waited a long time at check-in for someone to amble by and check me in. Freeway noise was ridiculous. Room had a kitchen, but no utensils, glasses, ice, or coffee maker. There was a dishwasher, but without any kitchen gear, what would I wash? Room had cracked window and another with a broken seal....

Thank rjhoward
West Palm Beach, Florida
Reviewed 12 April 2017 via mobile

I am very PLEASED with my current stay here. We have had they best week. The convenience this property offer is ABSOLUTELY AMAZING. The property is close to ALL the malls and restaurants and entertainment. It's 20 mins from downtown. I love that I can just get in my car and drive in any direction and find something fun to...

Thank Rodriguez417
Manager_11525, Manager at Extended Stay America - Memphis - Wolfchase Galleria, responded to this review

Your feedback is important. Thank you for sharing. It is great to read how well you were accommodated at our hotel, especially your comments of satisfaction regarding our convenient location and the excellent customer service you received from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

Reviewed 4 April 2017

While the hotel is located near some eateries and stores, it is not a good place to stay. The staff was nice enough but the room was shoddy and run down. Perhaps the worst part was that it was not clean. Looked like someone rushed through and just remade the bed and sprayed cleaner. The floor even felt sticky to...

Thank sstryker
Reviewed 2 April 2017 via mobile

Do don't stay at this hotel. I went to take a shower and there was no hot water. I called to the front and she stated turned it to the left. Let it run for a while I let it run for 30 minutes still no hot water. I called back she came down turned the knob and said maintenance...

Thank Felicia T

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Wolfchase Galleria

Address: 2520 Horizon Lake Dr, Memphis, TN 38133-8111 (Formerly Extended Stay Deluxe - Memphis - Wolfchase Galleria)
Region: United States > Tennessee > Memphis
Price Range: €74 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Wolfchase Galleria 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay Memphis
Extended Stay America Memphis
Memphis Extended Stay
Hotel Style:
#3 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Memphis - Wolfchase Galleria staff and other travellers.
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Questions? Get answers from Extended Stay America - Memphis - Wolfchase Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely away from the freeway! OMG!”
rjhoward, 15 Apr 2017 | Read review
“Get a guarantee when booking that you'll get the room type you booked. If you want a coffeemaker request it and mugs when booking.”
DebbieP842, 29 Mar 2017 | Read review
“rooms very comfortable. the staff cares for customers”
783artc, 21 Mar 2017 | Read review
“Ask for an interior room so that you don't hear the traffic.”
eaglespirit901, 26 Feb 2017 | Read review
“Away from I-40”
649bretth, 28 Dec 2016 | Read review
5 of 5
US$97* /night
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Prices are for 1 room, 2 adults
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