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Extended Stay America - Memphis - Wolfchase Galleria

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Traveller (47)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent57%
  • Very good17%
  • Average7%
  • Poor10%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)
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Traveller rating
74
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LanguageEnglish
74
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All reviewsshopping storesfull size refrigerator and stovetraining siteneeded towelsmy home away from homefive star hotelpower outageawesome staydecent stayelvis weekhotel chainpleasant staynice sizehotel staffwould recommend this hotel to anyoneenjoyed my stayoatmeal
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1 - 5 of 135 reviews
Reviewed today

It is worth the rate for a clean, nice beds, great sheets, spacious and quiet room. I enjoyed my stay. The breakfast was a bit cheap. They offered very small packaged muffins and a breakfast bar and one brand of coffee. There was no fruit...More

Thank Diane B
Hotel's Favourite
Reviewed 18 October 2017

Very helpful staff, the manager, Greta took care of us for our weekend stay. The third-party company we had used to book booked incorrectly and she was diligent in fixing it.The hotel itself was pretty clean, the room we stayed in had an off smell,...More

1  Thank Wynee R
Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase GalleriaResponded 19 October 2017

Wynee, thank you for choosing Extended Stay America for your weekend stay. We are delighted to read you liked our courteous service and convenient location. We appreciate you being our guest and look forward to hosting you and your family again soon. Sincerely, Hotel Management

Reviewed 5 days ago

Ok! got too the hotel! good location near restaurants, mall, gas stations, easy off and on the freeways. good southern hospitality from the front desk associates. we got to are room. the front desk guy gave us the wrong keys to the room. he assigned...More

Thank Dcbabes433
Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase GalleriaResponded 5 days ago

Thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our convenient location. That being said, we are sorry for not meeting some of your expectations. Your feedback is appreciated as...More

Reviewed 2 weeks ago via mobile

The check in was easy! The staff was very friendly and helpful! My room was a king suite (I think) very spacious. The bed was a bit hard, and the room could have been cleaned better. The bathroom was very clean and had plenty of...More

Thank takemeawaynow2016
Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase GalleriaResponded 2 weeks ago

Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel...More

Reviewed 2 weeks ago via mobile

This hotel needs some serious attention in the coming years. The walls/floors/ceilings are paper thin. Everything is slightly grimy/dinghy. It’s a hotel that you don’t really want to take your shoes off in even though the carpets appear clean. The breakfast is granola bars and...More

Thank Brooke C
Response from 00esa, Manager at Extended Stay America - Memphis - Wolfchase GalleriaResponded 2 weeks ago

Brooke, thanks for being our guest. Although you liked our location, we sincerely apologize for the issues and difficulties you had while being here. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned...More

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Best Value Properties in Memphis, TN
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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flyinmaggpie2002
6 September 2017|
Answer
Response from Malen C | Reviewed this property |
um not sure we didn't take pets
0
Votes
Emily A
20 June 2017|
AnswerShow all 4 answers
Response from jigthree | Reviewed this property |
I believe they are the same. We had a double suite when we stayed there. Upon opening the door, we walked into the kitchenette, and further in was the living room with pull out couch and big screen tv. Only a wall, not a... More
1
Vote
Edward M
16 October 2016|
Answer
Response from BUFFYG2311 | Reviewed this property |
Be careful where ever you walk.
0
Votes
Room Tips
"request a room away from the lobby"
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"suites are so much better than studios"
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"If you're going as a family the King with sofabed suite is nice. It has small kitchen and livingroom."
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"I didn't see a bad room because this is a completely no smoking facility ... thats what drew us to it."
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