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Our stay that this holiday inn was wonderful for the most part. It’s much much better then the other location in Memphis. Mrs. Donna took care of our breakfast. Her level of care for the customer was great.
Mrs. Clare was so nice with rooms...More
We visited this hotel for a 2 night stop over while travelling home to Ontario. The staff was so great that we were laughing before we even got out of the car. The room was very nicely done with a great view. We utilized the...More
The room we had was a double, I thought a bit pricey for a HI member, but whatever. Better deals booking other than HIG site. Staff friendly, valet parking fast, the room was small with double beds. It appeared to have been redone but still...More
Visited Memphis during Labor Day weekend for a wedding that was held at The Cadre. This was a perfect location, as it was walking distance from the venue and restaurants. Well thats where the good thing ended. We arrived on a Sat, a little before...More
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded today
Thank you for staying and writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory condition of the rooms which fell short of your expectations. We are very sorry for the...More
Lots of minor issues: no tissues, room not vetted-toilet tank leak, no MSNBC, no room cleaning one day, admin probs after room change (erratic room charging) and two more times, no lunch/dinner restaurant, maid removed semi-full water bottles and failed to leave towels, cups and...More
Take a video tour of this hotel!The Holiday Inn Select Hotel-Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of ...MoreBeale Street, The NBA FedEx Arena, Peabody Place (Shops, Restaurants, and Starbucks Coffee) Mud Island, the Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park 'Home of the Memphis Redbirds,' the Rock-n-Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops. Adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access in all guest rooms and meeting space. Less
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Response from TotandMom | Reviewed this property |
We stayed on one of the renovated floors. A corner room. We really liked it! There was construction going on but it was from 8-5. Was a bit annoying because we are late sleepers and/or nappers. You are right across the... More
We stayed on one of the renovated floors. A corner room. We really liked it! There was construction going on but it was from 8-5. Was a bit annoying because we are late sleepers and/or nappers. You are right across the street from the Peabody. We have stayed there before but it is overrun with tourists on the weekends. We didn’t eat/room service at the holiday in so I can’t speak on that. The pools outside I saw and it was empty. All we did was sleep there! Bed was great, sheets were great. Can’t complain!
Hot water came for us after running the shower for 10 minutes. The wasted water is very upsetting. The noise is terrible, the mildew smell is worse and no control over the air/heat was frustrating. But don’t worry, they... More
Hot water came for us after running the shower for 10 minutes. The wasted water is very upsetting. The noise is terrible, the mildew smell is worse and no control over the air/heat was frustrating. But don’t worry, they will give you free ear plugs.