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Fairfield Inn & Suites Memphis East/Galleria

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Traveller (22)
Room & Suite (16)
Dining (1)
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Overview
  • Excellent55%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“front desk”(45 reviews)
“waffle batter”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Memphis East/Galleria
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Fairfield Inn & Suites Memphis East/Galleria
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (369)
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365 results
Traveller rating
194
112
35
17
7
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194
112
35
17
7
Show reviews that mention
All reviewsfront deskwaffle batternice indoor poolwaffleswolfchase galleriabreakfast roomfridge and microwavehard boiled eggshome away from homeroom was clean and comfortablebusiness triphousekeeping staffice machineparking loteasy accessfree breakfastwould stay here again
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1 - 5 of 365 reviews
Reviewed 3 days ago

This hotel charged me twice because they precharged my credit card without my knowledge. It was not a hold it actually cleared my credit card and was on my statement. I had two charges for the hotel room and two holds in addition. Horrible experienceMore

Thank Linda M
Response from Andrea E, General Manager at Fairfield Inn & Suites Memphis East/GalleriaResponded 2 days ago

Good Evening Linda M, I am Andrea, the General Manager. Could you please give me a call at the hotel so that I can attempt to right this wrong? 901-381-0085. I am truly sorry that you had a bad experience and I want to make...More

Reviewed 2 weeks ago

We stayed two nights at this venue on a recent visit to Memphis. We're Marriott Gold Rewards members and have a fair amount of experience with the Fairfield Inn brand in recent years. The hotel is in a very good location in the upscale Wolf...More

2  Thank Waterengineer3728
Reviewed 3 weeks ago via mobile

We have stayed at this property multiple times and have witnessed its downward trend. Once again we were placed in a first floor wheel chair accessible room. I suspect it is because we use the ARP discount. No tissues in the room or even a...More

Thank J8415JLjohnl
Response from Derius T, Manager at Fairfield Inn & Suites Memphis East/GalleriaResponded 3 weeks ago

Dear J8415JLjohnl, Thank you for taking the time to share your valuable feedback. My name is Derius Tyus and I am the Assistant General Manager at the Fairfield Inn & Suites Memphis East/Galleria. It has come to my attention that the service you received during...More

Reviewed 16 May 2018

The Fairfield Inn was very nice with a friendly staff, actually second to none! The staff at the front desk were quite accomodating, professional, and friendly. Our room was quite nice and very clean. Our surprise? Our breakfast. Of all the Trip Advisor Reviews, I...More

1  Thank David W
Reviewed 8 May 2018 via mobile

When arriving at the hotel, it looked and sounded like a storm of girls were blowing through the halls. The floors had candy and wrappers on the floor, the clean up crew was outpaced. Although this hotel started poorly for us, the storm leaving and...More

Thank rehclass
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Memphis
#7 Family Hotel in Memphis
#9 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Memphis
#7 Family Hotel in Memphis
#9 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (16)
Dining (1)
Questions & Answers
Ask a question
kayms20
14 June 2017|
Answer
Response from TMIHospitality | Property representative |
Hello Kayms20, Check in time is at 3PM. Check out is at noon. We look forward to seeing you. Thanks, Samantha B. General Manager
0
Votes
bummer3nyg
14 April 2017|
AnswerShow all 3 answers
Response from TMIHospitality | Property representative |
Hi Bummer3nyg, Thank you for your question. Our hotel is not pet friendly. If your plans change. please keep us in mind. Thanks, Samantha B. General Manager
1
Vote
asand0val
7 April 2016|
Answer
Response from TMIHospitality | Property representative |
Hello Asand0val, We do not have a shuttle, but I highly recommend Memphis Town Car Service. The driver's name is Jember and their phone number is 9013701496. Thank you for choosing us to celebrate this special milestone... More
0
Votes
Room Tips
"1st floor has everything."
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"ensure the amenities of your specific room"
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"Go to a better motel. Use the Springhill that is close."
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"I like the third floor because there is no one above me. Having stayed on other floors everyone we have had..."
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