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All reviewsfront deskwaffle batternice indoor poolwaffleswolfchase galleriabreakfast roomfridge and microwavehard boiled eggshome away from homeroom was clean and comfortablebusiness triphousekeeping staffice machineparking loteasy accessfree breakfastwould stay here again
This hotel charged me twice because they precharged my credit card without my knowledge. It was not a hold it actually cleared my credit card and was on my statement. I had two charges for the hotel room and two holds in addition. Horrible experienceMore
Thank Linda M
Response from Andrea E, General Manager at Fairfield Inn & Suites Memphis East/GalleriaResponded 2 days ago
Good Evening Linda M,
I am Andrea, the General Manager. Could you please give me a call at the hotel so that I can attempt to right this wrong? 901-381-0085. I am truly sorry that you had a bad experience and I want to make...More
We stayed two nights at this venue on a recent visit to Memphis. We're Marriott Gold Rewards members and have a fair amount of experience with the Fairfield Inn brand in recent years.
The hotel is in a very good location in the upscale Wolf...More
We have stayed at this property multiple times and have witnessed its downward trend. Once again we were placed in a first floor wheel chair accessible room. I suspect it is because we use the ARP discount. No tissues in the room or even a...More
Response from Derius T, Manager at Fairfield Inn & Suites Memphis East/GalleriaResponded 3 weeks ago
Thank you for taking the time to share your valuable feedback. My name is Derius Tyus and I am the
Assistant General Manager at the Fairfield Inn & Suites Memphis East/Galleria. It has come to my attention that the service you received during...More
The Fairfield Inn was very nice with a friendly staff, actually second to none! The staff at the front desk were quite accomodating, professional, and friendly. Our room was quite nice and very clean. Our surprise? Our breakfast. Of all the Trip Advisor Reviews, I...More
When arriving at the hotel, it looked and sounded like a storm of girls were blowing through the halls. The floors had candy and wrappers on the floor, the clean up crew was outpaced. Although this hotel started poorly for us, the storm leaving and...More
Response from TMIHospitality | Property representative |
We do not have a shuttle, but I highly recommend Memphis Town Car Service. The driver's name is Jember and their phone number is 9013701496. Thank you for choosing us to celebrate this special milestone... More
We do not have a shuttle, but I highly recommend Memphis Town Car Service. The driver's name is Jember and their phone number is 9013701496. Thank you for choosing us to celebrate this special milestone! Please let us know if we can be of any further assistance in making your trip memorable.