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Extended Stay America - Memphis - Germantown

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96 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Memphis - Germantown
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Showing 94: English reviews
Saint Louis, Missouri
Reviewed 28 November 2013

We stood in the lobby for 10 minutes before someone came out to check us in. We booked a 5 night stay and we booked this place to save money so we wouldn't have to eat out every night. There was only 1 pot, how are you suppose to do anything with 1 pot and nothing to clean it with?...

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Helpful?
2Thank Justin B
San Diego
Reviewed 25 September 2013

Dirty kitchen cabinets, dirty frying pan, cigarette burns on the bedding, water stains on the ceiling, no dish washing sponge or soap. And to top it all, I pointed it out to house keeping, she nodded and then totally ignored my complaint

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3Thank Simon O
Indianapolis, Indiana
Reviewed 19 September 2013

My boyfriend and I stayed here sept 5-8 for a wedding we had to go to in Memphis and this Hotel is better than you'd expect and for the price it is totally worth it. The Lobby is small but cozy. Front desk attendents are friendly. One thing that you'd want to pay attention to when booking is the fact...

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Thank Ms_I_Love2Travel
Reviewed 1 September 2013

I needed a place to stay as I relocated to the Memphis area for business and Poplar Ave. Extended Stay America has been a GREAT HOME away from Home! The manager and her team are awesome, very sensitive to and responsive to meeting, even exceeding customer needs. It is exceptionally clean and it in great condition throughout the property, inside...

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Thank YES1YES
Dalton, Georgia, United States
Reviewed 17 August 2013 via mobile

This hotel served my needs well. The room was fairly spacious. I was able to separate my work from sleep. The price was reasonable. It is cery convenient to shopping and dining. It is in a good location. I would stay here again.

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1Thank Joey W
Fort Lauderdale, Florida, United States
Reviewed 30 July 2013

Hotel room was OK, kitchenette and furniture. Grab and go breakfast was minimal but coffee was good. Staff was always helpful and polite. Maybe I'm picky but the following could be improved. Hallway carpet worn out and smelled Toilet seat fell from up position Missing china (coffee cup) back door was never locked (security) I would stay again it just...

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Thank Bruce P
Germantown, Tennessee
Reviewed 26 July 2013

If you expect luxury, don't stay here. Hubby and I stayed for a week while visiting family, so we really only used it for sleeping purposes. Carpet in the hallways was mismatched, stained, and buckled indicating it needs to be changed. Hall also had a funky odor and were on the warm side, like it wasn't air conditioned. Room was...

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Thank Susan P
San Jose, California
Reviewed 17 July 2013

The hotel was filthy. There was hair in the bathroom; pieces of candy in the sofa bed bed; and we found toe nail clippings on the carpet. It was disgusting. There were no sheets on the sofa bed and we had to go back to the desk to get the sheets. The blankets on both beds had a massive number...

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1Thank Carmen R
BRENTWOOD
Reviewed 27 June 2013 via mobile

This place isn't as good as the companion at Quail Hollow. Halls are dark and dreary, baseboard was peeling, and the desk was right in front of the a.c. I placed a pillow over the a.c. to keep from freezing while working. Service was fine and the bed was comfortable, but this place needs a facelift.

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Thank Larry J
Saint Augustine
Reviewed 29 May 2013

This hotel is clean, the rooms are spacious, easy access, great location, and you simply cannot beat the price. I bring work with me on the road, and the work station was very well laid out and brightly lit. I was amazed to find such a bargain in this uptown neighborhood. Very safe.This is the best hotel I have stayed...

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3Thank TravelerfortheArts

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Germantown

Address: 6500 Poplar Ave, Memphis, TN 38119-4872 (Formerly Homestead Studio Suites)
Region: United States > Tennessee > Memphis
Price Range: €74 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Germantown 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Homestead Suites Memphis
Homestead Memphis
Memphis Homestead Suites
Extended Stay America Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Memphis - Germantown staff and other travellers.
3 questions
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Questions? Get answers from Extended Stay America - Memphis - Germantown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the east side may be quieter”
 of 5 bubbles H9938MSstephenb, 18 Mar 2016 | Read review
“Deluxe suites have fold out beds for the little ones or guests. Ask for Dallas...”
 of 5 bubbles IsraSom, 10 Jan 2016 | Read review
“avoid this place period, do not stay at any extended stays at all!”
  • Mold on the bed!
  • Mold
 of 5 bubbles 2mitchc, 4 Jan 2016 | Read review
“The staff does a fantastic job of putting everyone in just the right place for each guest.”
 of 5 bubbles YES1YES, 9 Oct 2014 | Read review
“Any other property has to be better than here... No satisfactory response from management, This place is a less than single star rating and should never be seriously considered for any over night stay.”
  • Bed looked unmade, wrinkled sheets, looked someone just got up
  • dead bugs behind door in bathroom
  • Film - unknown cause in toilet - looked nasty
 of 5 bubbles badglfer, 26 Aug 2014 | Read review
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