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Extended Stay America - Memphis - Germantown

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Traveller (15)
Room & Suite (31)
Dining (1)
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Ratings and reviews
  • Excellent34%
  • Very good18%
  • Average15%
  • Poor15%
  • Terrible18%
Travellers talk about
“safe area”(2 reviews)
“decent hotel”(2 reviews)
“clean rooms”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Offers from Extended Stay America - Memphis - Germantown
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Location and contact
6500 Poplar Ave, Memphis, TN 38119-4872
Hotel website
13.4 km to Memphis Intl Airport
16 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)
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1 - 5 of 59 reviews
Reviewed 3 weeks ago

This is my new first choice for affordable business travel hotel. Great location near many great restaurants, good shopping. Centrally located to everything. This is a basic hotel - spacious, kitchen with microwave and refrig Very livable. Very good value.More

Thank Robert G
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 3 weeks ago

Robert, thank you for being a guest at Extended Stay America. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated,...More

Hotel's Favourite
Reviewed 15 July 2017

This was an excellent place to stay the staff was great. The location was near shopping and good restaurants. Everyone was friendly and helpful. I have stayed here twice in the last month and it was greatMore

Review collected in partnership with Extended Stay
Thank haroldks
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 17 July 2017

Harold, we appreciate your repeat business! This tells us that we are doing something right. We're glad to know you loved our service and the location of our hotel. We appreciate your patronage and look forward to your next stay at Extended Stay America -...More

Reviewed 10 June 2018 via mobile

My family and I made reservations here weeks in advance, we got a great rate, $100 for the night and complimentary breakfast. But, after we had driven 8 hours to get there with three children under 5 years old in the car no less, we...More

Thank Jopocalypse
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 5 weeks ago

Thank you for sharing the specifics of your stay with us. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Although what happened is not typical, we obviously have room to improve and we assure you we...More

Reviewed 14 April 2018

The staff at the front desk were amazing, unfortunately the cleaning staff apparently need to find another job. Once we got into the room, we found pubic hairs in the bathroom sink, Hair all over the bedsheets (telling us they didn't change sheets between guests...More

Thank tlarseth
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 14 April 2018

We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer...More

Reviewed 7 April 2018

I love the staff and the way they always are smiling and willing to help. They ask th e perfect questions every time. Extended stay must have a very good training program. I'll definitely be back to stay again.More

Review collected in partnership with Extended Stay
Thank lonettagreen
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 8 April 2018

Lonetta, thank you very much for sharing the review of your wonderful experience at Extended Stay America. We are thrilled to know you liked our offerings and that our excellent service made your stay a memorable one. It was a pleasure serving you, and we...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$79 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$79 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (31)
Dining (1)
Questions & Answers
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pbersantie
23 December 2016|
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Response from Katie D |
Don't know..sorry!!
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Room Tips
"Try another Hotel only use this one as last resort."
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"Book elsewhere, get farther away from the city center"
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"3rd floor was really quiet"
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"There is no good rooms but I suggest close to the Exits."
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