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Extended Stay America - Memphis - Germantown

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Traveller (17)
Room & Suite (33)
Dining (1)
Overview
Hotel website
6500 Poplar Ave, Memphis, TN 38119-4872 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
Visit Hotel Website
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Reviews (64)
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LanguageEnglish
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All reviewstwo nightsdecent hotelclean roomsa great stayhousekeepingrefrigeratorhallway
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1 - 5 of 63 reviews
Reviewed 4 weeks ago via mobile

Stayed there for one night and was glad that I could leave after that. The staff was super friendly and helpful (that's what the two points are for -- and for the fact that we had a roof above our heads),but everything else was horrible....More

Thank 906dorak
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 4 weeks ago

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our housekeeping team, and we have taken action to prevent...More

Hotel's Favourite
Reviewed 7 April 2018

I love the staff and the way they always are smiling and willing to help. They ask th e perfect questions every time. Extended stay must have a very good training program. I'll definitely be back to stay again.More

Review collected in partnership with Extended Stay
Thank lonettagreen
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 8 April 2018

Lonetta, thank you very much for sharing the review of your wonderful experience at Extended Stay America. We are thrilled to know you liked our offerings and that our excellent service made your stay a memorable one. It was a pleasure serving you, and we...More

Reviewed 8 August 2018 via mobile

Stayed a few nights and was very concerned for my safety. Marijuana smoke bellowed from back/side entry and shady characters were loitering around the door at all hours. Some of these people had chairs pulled outside like they live there full time? The accommodations apart...More

Thank seasonedtravel075
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 10 August 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 1 August 2018

Staff which greeted me upon arrival was great. Room didn't have linens in it to cover the pull out couch. After requesting linens, I was told they would bring them to my room. After 2 hours and going on midnight, I was told that they...More

2  Thank Tonya W
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 2 August 2018

Tonya, please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests need, and in your case, that did not happen. We value your...More

Reviewed 17 July 2018

This hotel is near EVERYTHING! It's on one of the main streets in Memphis that has lots of shopping, attractions and restaurants. My husband and I are relocating to Memphis from Philadelphia, PA and came to Memphis to look for housing and do all of...More

Thank Tracey S
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 17 July 2018

Tracey, thank you for choosing the Extended Stay America for your business trip. It’s a pleasure to know you loved our location and that you were impressed with our affordable rates. However, we are sorry for the difficulties you faced in your initial rooms, but...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
134
Price range
US$71 - US$106 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Memphis/Poplar Hotel Memphis
,
Homestead Suites Memphis
,
Homestead Memphis
,
Memphis Homestead Suites
,
Extended Stay America Memphis
Location
United States > Tennessee > Memphis
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
134
Price range
US$71 - US$106 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites
Also Known As
Homestead Studio Suites Memphis/Poplar Hotel Memphis
,
Homestead Suites Memphis
,
Homestead Memphis
,
Memphis Homestead Suites
,
Extended Stay America Memphis
Location
United States > Tennessee > Memphis
Photos
Traveller (17)
Room & Suite (33)
Dining (1)
Nearby
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Nearby AttractionsSee all 282 attractions in Memphis
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Questions & Answers
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pbersantie
23 December 2016|
Answer
Response from Katie D |
Don't know..sorry!!
1
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Room Tips
"Stay some place else."
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"Try another Hotel only use this one as last resort."
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"Book elsewhere, get farther away from the city center"
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"3rd floor was really quiet"
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