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Extended Stay America - Memphis - Germantown

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Traveller (17)
Room & Suite (33)
Traveller (17)
Room & Suite (33)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
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Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
Family Rooms
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HOTEL STYLE
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Location
Full view
42Car recommended
Grade: 42 out of 100
61Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Reviews (68)
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66 results
Traveller rating
20
12
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LanguageEnglish
20
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12
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All reviews grab and go safe area decent hotel clean rooms two nights home away from home a great stay esa housekeeping rates keys refrigerator
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1 - 5 of 66 reviews
Reviewed today

upon entering the hotel, there was a security guard slumped in the chair. It was the first thing we saw when we walked into the lobby. That did not give a feeling of safety. A security guard, sitting in an easy chair, in the lobby...More

Date of stay: December 2018
Thank Claudia H
Hotel's Favourite
Reviewed 7 April 2018

I love the staff and the way they always are smiling and willing to help. They ask th e perfect questions every time. Extended stay must have a very good training program. I'll definitely be back to stay again.More

Review collected in partnership with Extended Stay
Date of stay: April 2018
Thank lonettagreen
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 8 April 2018

Lonetta, thank you very much for sharing the review of your wonderful experience at Extended Stay America. We are thrilled to know you liked our offerings and that our excellent service made your stay a memorable one. It was a pleasure serving you, and we...More

Reviewed 1 November 2018 via mobile

Hotel is cheap but it shows. TV was not working properly all week and all they would say is they are working on it. Noisy appliances in room made noise all night while trying to sleep. Non smoking but room smelled of cigarettes and last...More

Date of stay: October 2018
Thank insitedc
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 2 November 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 29 September 2018

The location was fine, but just because you build lodgings in an upscale area does not make it upscale, believe me! This motel-in- sheep's-clothing got it wrong from the beginning. When booked at the end of August 2018 for a date at the end of...More

Date of stay: September 2018
Thank Richard S
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 2 October 2018

Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to...More

Reviewed 27 August 2018 via mobile

Stayed there for one night and was glad that I could leave after that. The staff was super friendly and helpful (that's what the two points are for -- and for the fact that we had a roof above our heads),but everything else was horrible....More

Date of stay: August 2018
Thank 906dorak
Response from 00esa, Manager at Extended Stay America - Memphis - GermantownResponded 27 August 2018

Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our housekeeping team, and we have taken action to prevent...More

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Questions & Answers
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pbersantie
23 December 2016|
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Response from Katie D |
Don't know..sorry!!
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Room Tips
"Book somewhere else."
coachscott40
29 Sep 2018
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"Stay some place else."
tonyaw1969
1 Aug 2018
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"Try another Hotel only use this one as last resort."
tlarseth
14 Apr 2018
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"Book elsewhere, get farther away from the city center"
darrens456
9 Dec 2017
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PRICE RANGE
US$68 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites memphis/poplar hotel memphishomestead suites memphishomestead memphismemphis homestead suitesextended stay america memphis
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
134
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