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I was leery about staying at an Extended Stay as most are really poor quality places. I wasn't disappointed in this place and thought it was a good place to stay two nights. I paid $80 for both nights, booked and paid online.
Have to say this is one of the best hotels I have stayed in. Clean quiet rooms. Friendly staff. Automatic doors and an elevator. Being an extended stay a kitchenette is standard. This hotel is about 16 miles from downtown Memphis and the river. The...More
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 31 May 2017
Travi, thanks for choosing to stay at Extended Stay America - Memphis - Germantown. We are delighted to note that you enjoyed our outstanding service and comfortable facilities. We appreciate you recommending us and hope to welcome you back again soon!
The front desk members were very pleasant and helpful. The room was large. The decor was clean modern and up to date. The AC worked well, the bed was comfortable, the shower pressure good w/plenty of hot water.
We found shortcomings with the lack of...More
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 2 weeks ago
We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different...More
Went here because it was close to doctor's office. Definitely coming back! Clean rooms, comfortable beds and helpful staff. GM Marlon and front desk Charity were above and beyond caring. Any need I had, they got it - no question asked! Already planning a trip...More
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 4 weeks ago
It was a pleasure to have you as our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward...More
Hair on sink, unclean bathroom, one person on duty in huge hotel, phone had no cord, phone didn't work, tape on stairs, room was far away from elevator, great staff who tried to be accommodating but couldn't do it alone.More
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Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 1 August 2017
It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More
US$80 - US$126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Studio Suites Memphis/Poplar Hotel Memphis ,