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Embassy Suites by Hilton Memphis

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839 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Memphis
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Showing 830: English reviews
Memphis, Tennessee
Reviewed 2 February 2017

The arrangement was very comfortable. The staff was nice and professional. The breakfast omelets were phenomenal as well as the manager special with cocktails. Our entire stay was pleasant for all the guest. The girls really enjoyed swimming and relaxing in the hot tub.

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Helpful?
Thank Tracye S
Hurst
Reviewed 1 February 2017

Stayed on a three day business trip. Lived up to expectations. Located within a short distance of a number of good local restaurants. Food in the bar was good and the service was also better than expected.

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Thank Michael B
Arlington, Virginia, United States
Reviewed 30 January 2017

Brian was excellent. I called Front desk to modify my reservation, arriving a day later due to weather and lady on the other line was rude. Brian took time to call me back and confirmed all changes. Your Food and Beverage department was amazing. Suite was spacious, lack of cleanliness ( carpet dirty). Staff was really good and took care...

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Thank Olesea V
Reviewed 28 January 2017 via mobile

The number of "groups" of kids with one adult in hotel during the weekend leads us to believe that this a local kids party destination. Compete with a nuts, crowded, and, loud Saturday evening pool and kids wandering hotel unsupervised. Unless a party ban is instituted, (I know we have stayed with one embassy suites that had such a ban)...

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Thank TNfamilyguy
Weston, Florida, United States
Reviewed 27 January 2017

Very nice looking Embassy Suites with glassed water falls creating a please environment in the lobby. Very close to restaurants and shops such as Target. Near-by restaurant American Heritage which is in strip plaza right next to hotel is a must. Fantastic food from across the country and great decor.

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Thank Alex E
Huntsville, United States
Reviewed 25 January 2017

This hotel is fantastic! If you are serious about customer service and quality of the hotel then you need to make a reservation at this hotel. The rooms were very clean and the staff were helpful and attentive. I felt like I had known some of the staff members forever because that's how they made me feel. I didn't meet...

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Thank kimberlydD8299BN
Miami, Florida
Reviewed 25 January 2017

Really enjoyed our experience at the EMB Memphis. Breakfast was delicious and the staff amazing. Tyler really went above and beyond our expectations. He drove my husband to the airport in the complimentary shuttle to pick up our rental car while I was working. Extremely accommodating. Would definitely recommend.

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Thank marlao37
Roc
Reviewed 24 January 2017

Not a typical Embassy. This is due for a face lift. Odors and smells in both rooms. Food and reception was poor. Really needs redecorating and modernization. They bed felt like a board and pillows stunk like dirty hair.

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Thank Z8877ZAkevinh
Goodlettsville, United States
Reviewed 24 January 2017

I would highly recommend this Embassy Suites to anyone that is planning on staying in Memphis. The Front Desk and all of there Staff are wonderful. There Breakfast Cooks and Staff are Awesome and the Food was Great! My wife is Paralyzed and our Handicap Room was perfect, so If you need special accommodations, this is the place to stay.

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Thank Jimmy B
Reviewed 24 January 2017

The Memphis Embassy Suites was a pleasurable stay. Cook to order breakfast was especially nice. The managers evening reception was enjoyable. My wife and I have a new years resolution to abstain, so the bartender obliged with some great non alcohol treats. This hotel is in close proximity to the airport and offers shuttle service which made getting around very...

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Thank 16frederickb

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: €171 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nice walk in shower in the handicapped accessible room.”
 of 5 bubbles Itzie4you, 16 Jan 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
 of 5 bubbles R2500QQmarkd, 11 Jan 2017 | Read review
“535 nice view to the lobby”
 of 5 bubbles 763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
 of 5 bubbles josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
 of 5 bubbles jennifercX3200GB, 11 Aug 2016 | Read review
5 of 5