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Embassy Suites by Hilton Memphis

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855 Reviews from our TripAdvisor Community

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Showing 846: English reviews
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Rochester, Minnesota
Reviewed 4 days ago NEWvia mobile

Overall a dirty and loud hotel. Our carpet had a layer of hair and the countertops and tables, a layer of grease. Even the handle of the hair dryer was greasy. I took some pictures of the fan, drain and toilet in the bathroom, all pretty gross. We reserved 2 queens and got a king instead. Therefore, I had to...

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Helpful?
Thank 123mommy
Mountain View, Arkansas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

You never know what you'll get in Memphis, and so many Embassy Suites have declined, so for the price we paid ($146), I wasn't expecting much. But this Embassy Suites really delivered! When we walked in, it smelled good and the lobby was pristine, with a welcoming feel. Our room was equally pristine: perfectly clean with updated decor. We were...

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Thank pebbagirl
About Hotel's Favourite Review
Memphis, Tennessee
Reviewed 5 days ago NEW

Loved this hotel and stay. Staff was great. Service was great. Location was superb. I didn't get a chance to try the restaurant but I plan to at my next stay. There will be another stay. This was last minute but enjoyed it.

Review collected in partnership with Embassy Suites Hotels
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Thank Ashley C
Reviewed 1 week ago

50 kids all day Saturday ruining amok up and down hallways elevators and taking over swimming pool. Obvious to me that this this was allowed activity. Hotel smelled as if they gallons of Air Freshener.

Review collected in partnership with Embassy Suites Hotels
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Thank timmH2611QX
Memphis
Reviewed 2 weeks ago

The WiFi didn't work at all. Restaurant also not very good. Otherwise ok. Clean. Comfortable bed. One of many hotels that has jettisoned tubs, to my on-going dismay. I stayed because there was a restaurant on premise, but a much cheaper Hampton Inn is on the other side of the parking lot. Next time I will stay there.

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Thank SouthernGirl02
Louisville
Reviewed 2 weeks ago

Always love to stay at Embassy Suites, great evening reception. Friendly staff! Clean and beautiful hotel. Get your made to order breakfast from Keevan, such a friendly guy and a yummy cook!! Every employee we encountered was friendly and helpful!

Review collected in partnership with Embassy Suites Hotels
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Thank susubelle74
Krakow, Poland
Reviewed 2 weeks ago

Very good hotel, with pleasent and helpfull staf. Good amenities. Excellent breakfast! Hotel offers a happy hours with snacks and drinks. Rooms are quiet, spacious and well equipped. Wi-Fi works well.

Review collected in partnership with Embassy Suites Hotels
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Thank Witold D
Chattanooga, Tennessee
Reviewed 3 weeks ago

Elevator didn't work on far end of hotel. This made our room location very inconvenient. Too many unsupervised teenagers and loud music playing late at night. The free breakfast was ok but way too many people waiting.

Review collected in partnership with Embassy Suites Hotels
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Thank T3431JQamandac
Chicago, Illinois
Reviewed 3 weeks ago

The worst stay at a Hilton property ever. So many issues here on our 2 night stay. Not enough hotel staff to properly clean up after guests. Common areas dirty, elevators grimy, food and crumbs in hallways. 2 out of 4 elevators were broken. Had to walk clear across the property to check out with all our bags, etc etc...

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Thank S6953AF
Woodbridge, Virginia
Reviewed 4 weeks ago

Brian the evening desk manager was a gem,arranging transportation,suggesting restaurants and points of interest. He is definitely an asset to this property. That's where the customer service ended. Breakfast staff was slow to cook, restock items and clean tables. Same for the staff who handled the evening receptions. We have stayed at many Embassy Suites and this particular hotel did...

Review collected in partnership with Embassy Suites Hotels
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Thank A9485FGvaleries

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: €182 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nice walk in shower in the handicapped accessible room.”
Itzie4you, 16 Jan 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
R2500QQmarkd, 11 Jan 2017 | Read review
“535 nice view to the lobby”
763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
jennifercX3200GB, 11 Aug 2016 | Read review
5 of 5