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Hotel Napoleon, An Ascend Hotel Collection Member

Traveller (87)
Room & Suite (40)
Dining (7)
Certificate of Excellence
Overview
179 Madison Ave, Memphis, TN 38103-2709 See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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Traveller rating
141
53
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LanguageEnglish
141
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All reviews newspaper building coffee machine in the lobby boutique hotel beale street front desk within walking distance nice shower valet parking big bathroom downtown memphis thin walls valet service corner room location is fantastic nice hotel comfortable beds baseball stadium
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1 - 5 of 227 reviews
Reviewed 4 days ago

We stayed here for the first time after trying a few other hotels in Memphis. Hands down, this is my favorite! Beautiful, contemporary design and furnishings, comfortable beds, gorgeous bathrooms. Convenient to Beale Street and area restaurants. Super friendly and accommodating staff.

Date of stay: January 2019
Thank Sue D
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 3 days ago

Thanks so much for staying with us and sharing your experience Sue. We hope you enjoyed Beale Street and all of downtown Memphis. We look forward to seeing you again.

Reviewed 1 week ago

We decided to try the Hotel Napoleon on our quick trip to Memphis. The location was excellent; just a few blocks from Beale Street and the Peabody without the noise of downtown. The room was recently renovated with updated finishes in the bathroom. The staff...More

Date of stay: January 2019
Thank Brazilla L
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 1 week ago

Thank you so much for staying with us Brazilla We appreciate your compliments and comments We apologize for the inconvenience at breakfast We look forward to seeing you again

Reviewed 2 weeks ago

We recently stayed at the Napoleon for a family trip to Memphis and had a great experience. Israel took care of us at check in and helped us find a restaurant for dinner as it was Christmas day and the city was pretty much shut...More

Date of stay: December 2018
Thank 643SusanB643
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 1 week ago

Thank you so much Susan. We appreciate your great compliments. We love hearing how each and every team member effects our guests experience. We look forward to seeing you again.

Reviewed 2 weeks ago via mobile

The hotel has a nice location and the rooms are cute. The staff is outstanding. Not only are they nice but they are super engaging. Eric Long and Kasey are the best. They went out of their way to make us feel like family.

Date of stay: December 2018
Thank Isithappyhour
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 1 week ago

Thanks so much for staying with us and sharing your experience. Eric and Kasey are an amazing part of our great team. We look forward to seeing you again.

Reviewed 4 weeks ago

the hotel is centrally located, rooms are fine, did not try the food and the staff are mostly doing other things. the front desk clerk stated, and i am paraphrasing his comments: "I've never worked with so many ex-cons before". ThIngs were fine until I...More

Date of stay: December 2018
2  Thank rabush20002018
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 4 weeks ago

We always maintain the philosophy that our customers are always right, however, at times, we must offer the "other side to the story". You were presented with a full folio with detailed explanations of credit card charges. It was after being told that the 3...More

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About
Description
Experience a one-of-a-kind Hotel Napoleon, where each representative is dedicated to providing nothing less than extraordinary service. Opened fall of 2016, this boutique, upscale hotel offers guests 58 unique rooms More and two suites. Designed inside the original five story Press Scimitar Building built in 1902, the building was added to the National Register of Historic Places in 1983. The builder, Napoleon Hill (1830-1909), was the richest man in the city and lived in an impressive mansion across the street in the location of the present day Sterick Building. Before entering the hotel you can discover the historic integrity of one of the finest turn-of-the-century commercial buildings based on skillful and imaginative design from two important Memphis architects in their time (Chigazola 1869-1911 and Hunker 1876-1958). Take time to admire the corbelled balconets with elaborate iron railings, breathtaking Romanesque structures featuring a row of lions and fleur-de-lis running beneath the cornice along with crests of Mr. Napoleon Hill. Festooned lions head masks placed between the circular arched windows, various textures of stonework, in addition to foliated reflief carvings From the entrance you will discover remarkable character preserved throughout the hotel and in each guest room, all with contemporary conveniences. Some rooms feature prominent bay windows facing north and south, overlooking the exciting downtown Memphis skyline. You will be greeted before ever entering the building by a personal valet who will take care of parking your vehicle, for a daily fee, or you may self-park. Once inside the dynamic lobby, you will notice the original Tennessee marble, along with the contemporary flair. Make your way to the front desk where a quick and efficient check-in will occur, all while you are enjoying a complimentary glass of wine or champagne. Our experienced concierge can assist you with any detail to make your visit memorable and will go above and beyond to make any of your special arrangements, including any Goulds Day Spa and Salon in-room services. You will find that everyone at Hotel Napoleon is dedicated to every attention to details, no matter how small. Luna Restaurant and Bar provides an intimate settings for Breakfast 6am-10am daily, Lunch 11am-2pm daily and dinner 4pm-10pm Sunday-Thursday and 4pm-11pm Friday and Saturday. Full room service is available during restaurant hours and limited room service available 24 hours. The bar offers an extensive wine list, local craft beers and signature cocktails. Chef Jeanes' desire of offering a dining experience of something that is ascetically pleasing as it is delicious and nutritious while in a beautiful, positive ambiance. Creating a memorable experience from a menu focused on the ingredients being “On time and place” dishes and cocktails that are simple beautiful and delicious. Exploring flavors of the south through modern and classic techniques and dishes inspired by an array of cultures, with a majority of ingredients are sourced from local purveyors. Available at any time in the lobby, guests may enjoy a fresh cup of expresso, cappuccinos, or lattes, all with a push of a button. Upon entering your guest room, you will take notice of your luxurious surroundings. Some guest rooms have exposed original brick. All rooms feature large, original, ornate window frames that allow beautiful light as well as a great view of bustling downtown Memphis. Rooms include one king or two queen size beds. Get lost in a restful night of slumber on our Simmons Choice Beautyrest mattress wrapped in 250 count Egyptian linens. Guests are catered to with nightly turn down service, Free WIFI, Quibe Blue, which allows you to listen to your favorite music via Bluetooth, 50” LED TVs, with Direct TV and movie channels, work desk and chair, refrigerators, irons and boards. Lavish guest bathrooms include plush bath robes, rainfall showerheads, and designer toiletries, make up mirrors and hair dryers. Hotel Napoleon has two suites. Each suite is appointed with a king size bed in the bedroom and a separate living room with a sofa bed. One suite is handicap accessible, with a walk in shower. There is a 50" LED TV in each room. Fitness facility located on the ground level offers treadmills, a cross trainer and Nautilus Instinct Multi Adjust Bench. Executive business center located in the lobby offers the busy traveler complimentary use of computer. Wireless printing is available from your room. Guest services will assist you with copies and fax. Feel free to spend some quiet time in our reading nook on the lobby level. Concierge service from 7am to 11pm. Valet service will be from 7am to 11:30pm, cost is $25 per day. Check in 3pm, check out 11 am. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
58
Price range
US$180 - US$354 (Based on Average Rates for a Standard Room)
Formerly known as
The Winchester, An Ascend Hotel Collection Member
Location
United States > Tennessee > Memphis
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
58
Price range
US$180 - US$354 (Based on Average Rates for a Standard Room)
Formerly known as
The Winchester, An Ascend Hotel Collection Member
Location
United States > Tennessee > Memphis
Photos
Traveller (87)
Room & Suite (40)
Dining (7)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
SavvyFaire
14 January 2019|
AnswerShow all 5 answers
Response from 643SusanB643 | Reviewed this property |
Yes, there was one robe in the room.
0
Votes
Ann Lee W
7 December 2018|
AnswerShow all 4 answers
Response from Trent P | Reviewed this property |
I have no clue. A quick call should settle it.
0
Votes
Beverly312
12 October 2018|
AnswerShow all 2 answers
Response from Mark M | Reviewed this property |
They have a valet service as you pull up to the door. I hope this helps I don't recall the fee. Cheers Mark
0
Votes
Room Tips
"Sadly, despite the location and the rooms were really fine, i would pick another hotel"
rabush20002018
4 weeks ago
Read review
"I had a room on the corner, so more interesting views than some other rooms"
PeterBowyerUK
11 Dec 2018
Read review
"Ground floor my be noisy with foot traffic right outside..."
990wew
12 Nov 2018
Read review
"Hampton Inn looked nicer and closer to Beale St."
loripJ3015XZ
7 Nov 2018
Read review
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