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I have stayed at Starwood properties over 600 nights----and dealt with thousands of hotel personnel. I must say that Sharod was the finest example of Starwood hospitality when he greets customers at check in and check out. His congenial personality and willingness to go the...More
1 Thank memphisbrad
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 30 June 2017
Thank you SO MUCH for your awesome review and feedback. We are so glad to see that you had a wonderful stay, and that Sharod went above and beyond the call for you. He goes above and beyond for all of our guests, and...More
The hotel looks like it has not been updated in a long time. Both the lobby and the rooms need a major renovation.
It is also not maintained or cleaned well. My shoes were sticking to the floors in the hallways. Basic amenities are missing,...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 28 June 2017
Thank you so much for your very valuable feedback about your experience with us. I apologize that you did not enjoy your stay. We are planned for a complete renovation, actually, but unfortunately it just takes time before we actually see any results. I...More
I had stayed at this facility several years ago when it was the Comfort Inn. It definitely needed a major face lift back then. Sheraton Four Points took it over and renovated it. But it has seen better days, and the wear and tear of...More
2 Thank Vic B
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 2 June 2017
Yes we were to have our hotel renovated at the beginning of 2017 and with us being bought by Marriott those plans have been on hold due to them trying to finalize all the details for the standards of Marriott/Starwood brand hotels. It...More
Pulling up to this hotel is deceiving it actually looks okay -it was the only one available in Memphis for the Memorial Day Weekend. We will never return.
1- my room smelled of some horrible cleaning spray which isn't resolving the problems.
2- the bathroom...More
Thank Lory E
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 29 May 2017
Thank you for your honest review of Four Points by Sheraton Memphis East. I have read your concerns and I am pleased to say that most of your concerns are being addressed. Since Marriott has purchased Starwood, we are going through a full...More
I was very pleased with this hotel. Everything was clean and modern. Definitely one of the better places I've stayed at in Memphis. Plus it was budget friendly. Only negative was that breakfast wasn't free. Having a noon checkout made up for that though. Will...More
Response from Robin J, Director of Sales at Four Points by Sheraton Memphis EastResponded 3 May 2017
Dear Valued Guest,
Thanks so much for your positive feedback. It made our day! We appreciate your review and we hope when you visit Memphis again you will give us another go. As always we appreciate all your comments and thanks again for your business!...More
US$112 - US$230 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Four Points By Sheraton Memphis East Hotel Memphis ,
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among... More
Whether the breakfast is complimentary depends on what kind of reservation you have. There is a quite nice restaurant literally across the courtyard from the hotel. Besides one of Memphis best restaurants (Erling's, among the top 100 in the US) is located within 1-2 miles from the hotel. The hotel is not 5 star, but neither is the price, so in my opinion, it is well worth staying there.
Response from Cortney O | Property representative |
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in... More
We are located in East Memphis, which is about as far east in the city as you can go without leaving it. Beale St., as well as the National Civil Rights Museum, Tom Lee Park, and the Mississippi River, located in downtown, which is the western-most edge of the city. It takes about 25 minutes by car to get from one to the other. Our appointment based shuttle service can get you to the establishments in the immediate vicinity of the hotel. Because our shuttle also services airport appointments, it may not be available on demand. A cab ride to downtown typically runs $35-$40. When guests' stays are planned for more than one day and will include trips to various areas of the city, we do recommend checking whether the cost of renting a car fits within their travel budget.
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"My room was very quiet but not a good view. Excellent a/c system!"