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Four Points by Sheraton Memphis East

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245 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Memphis East
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Showing 239: English reviews
Kaiserslautern, Germany
Reviewed 27 August 2016

The staff at the front desk was friendly and helpful, the staff at breakfast on the other hand was the exact opposite. The room was nice and spacious. The bathroom was old and the door didn't close all the way. Breakfast was not included and for the $20 we paid there we could have gotten a much better breakfast elsewhere....

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Helpful?
Thank itravels2016
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks for your review. I truly apologize that you felt our breakfast was lacking. I will discuss it with the management staff to see if we can do something more. Again, we appreciate all feedback and we hope you will visit us again. Sincerely, Robin Jordan Director of Sales

Reviewed 25 August 2016

Limited breakfast, average rooms BUT friendly staff. Would rather stay in Marriott next door. Not recommended for holidays. The rooms are average, breakfast not laid down well and over all the hotel does not give a rich feeling

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Thank Abhishek S
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks for your feedback and I am sorry you felt we were average. I will definitely take your information back to our management staff and we appreciate your business. Sincerely, Robin Jordan Director of Sales

Reviewed 23 August 2016

We had an overnight stay in Memphis on our family trip. The rooms were very nice. All the staff were very friendly and helpful. They even have a nice car company that you can pay to take you to locations in Memphis instead of having to use a cab.

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Helpful?
Thank Gary S
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for your positive review. We really appreciate your feedback. Please come back to Memphis and visit us again! We would love that! Sincerely, Robin Jordan Director of Sales

Reviewed 18 August 2016 via mobile

We stayed in this hotel on our recent three night stay in Memphis. The staff here are fantastic and our room was large and pleasant. The hotel itself could probably do with a bit of a facelift but it was certainly comfortable. As we were touring it is a bit out of the way from the main city highlights. That...

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Thank Michael W
Tallahassee, Florida
Reviewed 18 August 2016 via mobile

This was our 4th stay at this hotel and it is always very pleasant. The staff cannot do enough to make your visit complete. The rooms are clean, beds are comfortable and although one takes their life into their own hands entering and exiting the parking lot, it is worth it. We have learned how to maneuver. It is halfway...

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Thank Deborah H
Oconomowoc, Wisconsin
Reviewed 6 August 2016 via mobile

My family stayed here last night, and this place had a lot of hits, but some glaring misses. I was very impressed with the friendliness of the staff, and their ability to check me in, and provide important points about the hotel. The rooms were close together, perfect for family, and were well appointed. I cannot rave more about the...

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1Thank Flatham
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks for all your feedback. I will definitely pass it along to our GM. We are actually renovating at the beginning of the 2017 year. We can't wait and hopefully you can come back and visit us again after the hotel is finished with the renovation. Again, we appreciate you took the time to let us know how we did....

Seattle, Washington
Reviewed 24 July 2016

This particular Four Points is in a part of town that is only 15 minutes from downtown, the airport, and businesses like FedEx World headquarters, yet there are also a lot of restaurants in the immediate area as well. Staff was very friendly.

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1Thank Paul K
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for your review and I am glad you had a pleasant stay. We appreciate the kind words about our staff and yes we are located in a great part of town. We hope when you return to Memphis you will stay with us again! Thanks again and we hope to see you soon! Sincerely, Robin Jordan Director...

Heber Springs, Arkansas
Reviewed 17 July 2016

I arrived here for a 1 night stay via Priceline Express deal. I mention that its an older hotel as I stayed here 20 years ago when it was a Holiday Inn I believe. Check in was smooth and it wasn't a busy weekend so parking was easy. I went to mu 4th floor room which was right next to...

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Thank OzarkTroutBum
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks so much for such a positive review. We appreciate all your feedback. Hopefully by next year we will have all new furniture and new TV's in all our sleeping rooms. If you ever return to Memphis please come see us again! We would love that! Sincerely, Robin Jordan Director of Sales

Danville, West Virginia
Reviewed 10 July 2016 via mobile

Falling into disrepair. I'll enclose pictures of the wallpaper falling away from the walls and marks on walls. The tub would not drain. The coffee was very good. The hotel is very quiet and peaceful. The bathroom is EXTREMELY small and hard to move around in to get ready. The beds are very high and soft. Overall, not bad if...

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Helpful?
Thank Mike C
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

I am sorry for the unpleasant stay. We are about to start renovating our hotel at the end of the year. Hopefully you will return once that is done. Thanks for your feedback. We really appreciate it! Thanks again! Robin Jordan Director of Sales

Texarkana, Texas
Reviewed 4 July 2016 via mobile

My girlfriend and I stayed at the Four Points on a family vacation. The hotel lobby is nicely appointed. The staff are pleasant and polite. The front desk clerk even came up personally to get us into our room. We had trouble opening the door (door handle has to be turned upward). Upon entering the room we noticed the decor...

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Helpful?
Thank Noah G
Robin J, Director of Sales at Four Points by Sheraton Memphis East, responded to this review

Thanks for your positive feedback and I am sorry about the bathrooms. They are small. I wish we could make them bigger unfortunately we can't. Again, please visit our hotel again and we appreciate your review. Robin Jordan Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Four Points by Sheraton Memphis East hotel is near the business corridor, Beale Street, and Graceland. This Memphis hotel offers a complimentary airport shuttle and free wifi with guest's hotel room. ... more   less 

Additional Information about Four Points by Sheraton Memphis East

Address: 5877 Poplar Ave, Memphis, TN 38119-3949 (Formerly Park Place Hotel Memphis)
Region: United States > Tennessee > Memphis
Price Range: €98 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Memphis East 3*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Memphis East
Four Points By Sheraton Memphis East Hotel Memphis
Park Place Memphis
Memphis Park Place Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Memphis East staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Memphis East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 5th floor (top) was quiet. The first floors had the pool, gym, business center, and breakfast for convenience.”
 of 5 bubbles JPcasino, 27 Aug 2016 | Read review
“Stayed on the 5th floor facing Poplar, which is a very busy street, but noise was not a factor.”
 of 5 bubbles C9471FFpaulk, 23 Jul 2016 | Read review
“Make sure you are not next to the elevator and you'll have more space.”
 of 5 bubbles OzarkTroutBum, 17 Jul 2016 | Read review
“Recommend a room on the fourth or fifth floor with a view, but not on the Poplar Street side.”
 of 5 bubbles 787joyb, 13 Jun 2016 | Read review
“Expect to pay around $10-$12 if you want a simple breakfast”
 of 5 bubbles leandrap490, 25 May 2016 | Read review
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