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Quality Inn & Suites

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About
Location
Cleanliness
Service
Value
Get more for your hard-earned money at the Quality Inn & Suites® hotel in Memphis, TN near Wolfchase Galleria, University of Memphis and the Memphis Zoo. We give you easy access to Memphis’s top attractions.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Outdoor pool
Dry Cleaning
Hot Tub
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Microwave
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HOTEL STYLE
Safe
Budget
HOTEL CLASS
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Reviews (160)
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147 results
Traveller rating
34
31
41
13
28
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LanguageEnglish
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34
31
41
13
28
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All reviews room was clean biscuits and gravy the breakfast area comfortable mattress yogurt econo lodge hot breakfast enjoyable stay easy access beale st marijuana freeway
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1 - 5 of 147 reviews
Reviewed 11 August 2018

As stated before. The area seems sketchy. As we were checking in a prostitute was checking out. There was a police car that drove by more than once. Nonetheless the hotel can't control what paying customers do based on suspicion and the neighborhood it is...More

Date of stay: July 2018
Thank Stephen D
Response from Nerissa M, Guest Relations Manager at Quality Inn & SuitesResponded 13 August 2018

Stephen D, I thank you for bringing these matters to our attention and hope you will change your mind about seeking new accommodations. I assure you that each issues mentioned is being investigated and addressed. I do apologize for any inconveniences you experienced wand I...More

Reviewed 28 July 2018 via mobile

Hotel is in a very sketchy area of town. There’s barbed wire on the fence and signs everywhere stating they are not responsible for theft. I know the signs aren’t uncommon but the amount of signs posted was overkill. There were police in the parking...More

Date of stay: July 2018
Thank Lemony1991
Response from Nerissa M, Guest Relations Manager at Quality Inn & SuitesResponded 29 July 2018

Lemony1991, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I'm happy to hear that we were able to meet your expectations in many ways, though I am so sorry...More

Reviewed 25 July 2018

While we had a very poor experience, I must say that the room was very adequate. Unforunately the only chance for the front desk person to make a good first impression was blown. He was very rude, with no words of greeting and he simply...More

Date of stay: July 2018
Thank 399lindsayj
Response from Nerissa M, Guest Relations Manager at Quality Inn & SuitesResponded 29 July 2018

Lindsay J, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such kind of behavior from any of...More

Reviewed 16 July 2018

The first thing we noticed when we went up to the hotel room was the motel like layout and rusty stairs, with no elevator in sight. When we looked around, we noticed the pool had some leaves and other things floating in it, along with...More

Date of stay: July 2018
Thank traveler123546
Response from Nerissa M, Guest Relations Manager at Quality Inn & SuitesResponded 20 July 2018

traveler123546, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I assure you that the pool is cleaned on a regular basis, including weekly special treatment and I want to apologize for the temporarily dirt...More

Reviewed 11 July 2018 via mobile

The 2 stars come from the breakfast, only because it stayed stocked and was a hot breakfast buffet. We booked this hotel through Orbitz and it definitely wasn’t worth what we paid. The carpets felt gross and the walls were dirty. We specifically chose a...More

Date of stay: July 2018
Thank Audrey P
Response from Nerissa M, Guest Relations Manager at Quality Inn & SuitesResponded 16 July 2018

Audrey P, Thank you for sharing your experience, and we are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like for...More

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Questions & Answers
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Jonna G
12 November 2015|
Answer
Response from vijay p | Property representative |
No we have outdoor seasonal pool
0
Votes
Room Tips
"Terrible conditions"
cemhawk
12 Mar 2018
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"Do not rent from here!!!!"
kpt00
3 Mar 2018
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"Pass this one up."
unclebudsgarage
12 Feb 2017
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"try elsewhere"
barlowBury
30 Sep 2016
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PRICE RANGE
US$75 - US$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn memphismemphis comfort inn
FORMERLY KNOWN AS
Comfort Inn Memphis
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
56
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