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Extended Stay America - Memphis - Mt. Moriah

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Room & Suite (9)
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Overview
  • Excellent29%
  • Very good9%
  • Average13%
  • Poor17%
  • Terrible32%
31 Mar 2018
“Extended Stay America - Memphis on Mt. Moriah Road”
7 Feb 2018
“Very convenient!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (75)
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11 - 15 of 75 reviews
Reviewed 19 October 2017 via mobile

We came for a soccer tournement. We were excited about having a kitchenetten. Definetly wouldnt cook in it. Most People that stayed in this hotel were locals not out of towners. Drinking forties and lingering out of their rooms. Whole place reeked of marijuana and...More

Thank Kate G
Response from 00esa, Manager at Extended Stay America - Memphis - Mt. MoriahResponded 21 October 2017

Kate G, We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable,...More

Reviewed 15 September 2017 via mobile

The staff was wonderful to me and my family especially Ms. Odessa...i will recommend extended stay Mt Moriah to anyone who needs a home like environment...two thumbs for the staff the cleanliness of the hotel...they made sure we had enough of everything we needed...i really...More

Thank Sabrina J
Response from 00esa, General Manager at Extended Stay America - Memphis - Mt. MoriahResponded 16 September 2017

Wow - Sabrina, thank you so much for the wonderful review, most especially the kind comments about Odessa. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. Thanks once more for recommending Extended...More

Reviewed 12 August 2017

Ms. Odessa was the best thing about my stay at the Hotel. She went beyond her duties to ensure me and my fiancee where well taken care of. She was friendly and helpful and quick to ensure we got the items we asked for such...More

Review collected in partnership with Extended Stay
Thank A6299RQgeorgem
Response from 00esa, Manager at Extended Stay America - Memphis - Mt. MoriahResponded 13 October 2017

George, thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to read you had a great time here and that the service provided by Ms. Odessa made your stay a memorable one. Your compliments will be shared with her for...More

Reviewed 6 August 2017

No working Keycard, toilet stopped up with feces, night clerk was pathetic. I ask for her help and receive none. She said she would be up to plunger the toilet we went bought supplies to upstop the toilet. If I left the room I would...More

Review collected in partnership with Extended Stay
Thank 878royl
Response from 00esa, General Manager at Extended Stay America - Memphis - Mt. MoriahResponded 7 August 2017

Roy, please accept my apologies for the issues you encountered in your toilet and regret the inconvenience it caused. We have addressed your concerns in regard with this to our maintenance team to correct it immediately. We are also sorry for the service issues you...More

Reviewed 5 August 2017

Great staff and excellent service. The young lady that help me make the hotel reservations went over and beyond the call of dutie. Upon arrival the front was polite and helpful including explained local featres, like strores an restaurants..More

Review collected in partnership with Extended Stay
Thank 302rufusa
Response from 00esa, General Manager at Extended Stay America - Memphis - Mt. MoriahResponded 6 August 2017

Rufusa, thank you for selecting Extended Stay America - Memphis - Mt. Moriah for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$64 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$64 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (7)
Room & Suite (9)
Dining (1)
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"Regardless where your room is located, the guest service is still wonderful.."
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"Go to a different motel...."
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"The rooms on the second floor should be better in the near future."
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"Book at a different hotel to get a good room."
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