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SpringHill Suites Memphis East/Galleria

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Traveller (36)
Room & Suite (41)
Dining (9)
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Overview
  • Excellent48%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“texas roadhouse”(8 reviews)
“galleria mall”(6 reviews)
“front desk”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Memphis East/Galleria
Special Offer: Member Rates
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Offers from SpringHill Suites Memphis East/Galleria
Special Offer: Member Rates
Hotel packages
Hotel deals
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Nearby Hotels
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Reviews (288)
There are newer reviews for SpringHill Suites Memphis East/Galleria
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Traveller rating
129
82
39
22
13
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Time of year
LanguageEnglish
129
82
39
22
13
Show reviews that mention
All reviewstexas roadhousegalleria mallfront deskroom was cleanindoor poolsleeper sofawould stay here againthe breakfast areastayed for one nightgreat place to stayconvenient locationhot tubfree breakfastbusiness tripnice staymini fridgenext morning
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61 - 65 of 285 reviews
Reviewed 2 December 2016 via mobile

Stay here often for work.. never disappointed. Great place. The front desk knows me by name. Breakfast is always on time, and they will even set breakfast up early for you if you have to leave really early!!!

Thank Andrew C
Reviewed 2 December 2016 via mobile

Very clean rooms and friendly staff. I used the mobile check in and the staff had key waiting on me when I arrived. Sufficient parking. Several restaurants within walking distance. The rooms are quit large and spacious.

Thank Wendell R
Reviewed 2 December 2016 via mobile

I have been coordinating travel in the East Memphis area for my company for years and the SpringHill Suites Memphis East/Galleria is always accommodating. The assistant manager, Crissa, goes out of her way to work with my ever changing schedule. There are many options for...More

Thank Keith B
Reviewed 2 December 2016 via mobile

Great staff and very helpful. I was greeted courteously and the front desk was very efficient. It was very easy to get in and out of the parking lot with our larger trucks for work. Pleased with the lobby and breakfast area and the rooms...More

Thank timshbrt
Reviewed 29 November 2016

We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we...More

Thank ColMikeandLinda
Response from TMIHospitality1, Manager at SpringHill Suites Memphis East/GalleriaResponded 30 November 2016

Dear ColMikeandLinda, Thank you for taking the time to review the SpringHill Suites Memphis East Galleria. I'm very sorry to hear about the experience you had at our hotel. We strive to impress our guests, but clearly our service fell short. Your comments have been...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Memphis
#19 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Memphis
#19 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (41)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lesrogers
23 February 2017|
AnswerShow all 2 answers
Response from TMIHospitality | Property representative |
Hi lesrogers, Please contact me at the hotel and I'd be happy to look up your information for you. Thanks, Louise K. General Manager 901-380-9700
0
Votes
Room Tips
"Great location near main highway leading to TEXAS. Lower floor for pet owners."
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"Ask for the non-interstate side"
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"Get a room facing the back of the hotel and as close to Hwy 64 as possible."
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"If you don't get the room you want, contact the front desk."
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