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Crowne Plaza Memphis Downtown

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Traveller (171)
Room & Suite (92)
Dining (9)
Ratings and reviews
  • Excellent34%
  • Very good29%
  • Average22%
  • Poor9%
  • Terrible6%
Travellers talk about
“free shuttle”(110 reviews)
“shuttle service”(83 reviews)
“beale street”(253 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook...
Offers from Crowne Plaza Memphis Downtown
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Location and contact
300 N 2nd St, Memphis, TN 38105-2614
13.9 km to Memphis Intl Airport
12 restaurants are within a 0.5 km radius
1.5 km from Beale Street
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,474)
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1,425 results
Traveller rating
479
411
312
133
90
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479
411
312
133
90
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All reviewsfree shuttleshuttle servicebeale streethotel shuttlenight managerconvention centerparking feefront desk staffmemphis downtownthe room was nicesun studiossouthern hospitalitysharoncleotrolleyvaletgraceland
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1 - 5 of 1,425 reviews
Reviewed today via mobile

For $106 in a downtown Memphis hotel, you can expect what you paid for. The rooms are dated but clean. The hallways smelled super musty and were humid but the room was ok. AC worked well, bed was comfy and had a big flat screen...More

Thank Ola G
Hotel's Favourite
Reviewed 24 May 2018

Great place to stay very friendly staff especially Sharon Jackson ( Lady marmalade) who does the best omelettes in Memphis cooks while you wait choice of filling good breakfast and evening meal good free shuttle bus within 2 mile radius of hotel shout out to...More

1  Thank Kathy L
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 25 May 2018

Kathy, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing...More

Reviewed 5 days ago

Stayed here for a wedding anniversary weekend. Pros: Room was clean and A/C worked well. That's about it. Cons: Like a few other reviewers, this place is run down, old looking and musty. Staff is terrible - not sure if its just poor management, understaffed...More

Thank Tim A
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 4 days ago

Dear Tim A, Thank you for being our guest and for your valuable feedback and Happy Anniversary. We sincerely apologize for your disappointment with the appearance of our hotel, the price of parking and breakfast, the service you received and other issues you mentioned. We...More

Reviewed 1 week ago

We stayed three nights at the Crowne Plaza. The strongest point is the service of the folks at the front desk along with the bartenders. Really it was exceptional. Always friendly and willing to lend a hand as needed. The shuttle is great as well....More

Thank Adam G
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 1 week ago

Adam, We appreciate your valuable feedback. It’s our pleasure to know that you enjoyed your time with us and that our staff delivered good service to you. However, we are sorry that our Housekeeping team missed your room on the last day. Though, we can...More

Reviewed 1 week ago via mobile

Today I ate at notes and privision, and I was greeted by and waited on by a young lady that was just amazing. Her dimenor,and attentiveness was off the charts. Her name was Marquita, and her personality was very welcoming. Will be back very soon....More

Thank King C
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 1 week ago

King, thank you for being our guest at Crowne Plaza Memphis Downtown and for taking time to write about your positive experience with our staff, especially Marquita. There is regular training for our associates to handle your every need, and receiving compliments like yours is...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$131 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (171)
Room & Suite (92)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
christy r
18 February 2018|
AnswerShow all 6 answers
Response from April C | Reviewed this property |
the fee was $10/day for us. The lot was secure and well lit
0
Votes
donald s
16 February 2018|
AnswerShow all 4 answers
Response from April C | Reviewed this property |
yes
1
Vote
MaBear17
10 February 2018|
AnswerShow all 2 answers
Response from Lindsay S | Reviewed this property |
It closed around 1am although it may stay open longer if few more people around.
1
Vote
Room Tips
"Stay somewhere else"
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"Another Hotel"
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"Rooms facing the highway has a little more noise."
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"Absolutely request the quiet side of Hotel (pool side), the other side has Interstate Hwy. vary close &..."
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