We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Extended Stay America - Memphis - Germantown West

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Extended Stay America - Memphis - Germantown West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

22 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Memphis - Germantown West
See the most recent reviews
Showing 20: English reviews
Little Rock, Arkansas
Reviewed 15 March 2016 via mobile

Honestly, I wouldn't stay again. We went to our first room and it was unclean. Beds weren't made and food on the counter. Asked for another double bed room but told us they were booked. We were given a king suite and only half the price. It was alright. I was just expecting more professionalism from a hotel.

 Report
Helpful?
Thank KenzieChase
Manager_11525, General Manager at Extended Stay America - Memphis - Germantown West, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness of your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make sure we are thoroughly inspecting rooms prior to guest arrivals as well as closely monitoring our...

Houston, Texas
Reviewed 12 November 2015

Nice, clean, well-maintained hotel in Germantown, south of Memphis, and only a 10 minute drive to Graceland (next exit northbound). In a safe business/commercial area with easy access to I-55. Very cordial and attentive staff, clean rooms, nice breakfast area with clean and updated lobby. Very safe area. Will stay again if the opportunity arises.

 Report
Helpful?
Thank stardog700
Clayton, Georgia
Reviewed 14 September 2015

This was my first experience with this hotel. I chose it because I have a small dog…..first time traveling with a dog and not sure what to expect and this was so much better than what I had been warned about from others traveling with a pet. Rooms were recently updated and were very nice. Floors were laminated wood which...

 Report
Helpful?
Thank Spencer1952
Midland
Reviewed 30 August 2015

We stayed here for one night aftrer staying at a different horrible place. Thsi was our 1st stay at an extended stay america and we were Very Impresed. Candica at the Front desk was excceptionally peofessional, and helpful. The grounds are well kept. The rooms are nice sized, very clean, comfortable and a safe neighborhood. Only minutes from anywhere. Definite...

 Report
Helpful?
Thank John L
Minneapolis, Minnesota
Reviewed 12 August 2015

We went to Graceland, stayed at this hotel July 29-31, rented 2 rooms. Raven at the desk was very helpful. She gave us some hints on where to shop and dine. These units has full kitchen. Both rooms were clean but the kids room smells like cooked food. Bed in our room squeaks easily. Complimentary breakfast was a joke, just...

 Report
Helpful?
Thank iagboola
Reviewed 10 July 2015

We went to Memphis TN for a wedding and decided to stay at Extended Stay America Germantown. We have stayed here several times while traveling to Memphis, so it was a no brainer to stay here again. We made the reservation online and noticed the Extended Stay has a perks program, so we signed up for it. With the perks...

 Report
Helpful?
1Thank Monique R
England, United Kingdom
Reviewed 6 July 2015

myself and my sister stayed here end off may 2015 as we wanted to visit Graceland. the hotel is like a travel lodge/ holiday inn, it has what you need for a standard trip. it was idea for us just outside Memphis in a quite location and you couldn't ask for more from all the staff there, polite friendly helpful....

 Report
Helpful?
Thank Steven T
Tullahoma, Tennessee
Reviewed 10 April 2015 via mobile

Had to stay here several times during a work contract. Close to everything. Can't say enough about the employees. Always asking if I needed anything. The facility has been recently renovated so the rooms are great for the price. Just wanted peace and quiet and that's exactly what I got.

 Report
Helpful?
2Thank k c
Wyoming
Reviewed 27 February 2015

Mike at the front desk really made my stay. He went out of his way to help me locate a lost cell phone (loaned a flash light and helped me look) - it was reassuring at a late hour to have someone so concerned, generous and helpful - with something that really wasn't his problem. Exemplified Memphis' southern hospitality. Thanks...

 Report
Helpful?
2Thank David C
Memphis, Tennessee, United States
Reviewed 25 January 2015

Room was very clean. Front desk and staff where really nice. Quiet and peaceful. Would recommend for anyone who likes quiet and nice service. Loved everything about it. Bathroom had enough towels, and kitchen was clean along with bed linen.

 Report
Helpful?
1Thank Timothy D
Manager_11525, General Manager at Extended Stay America - Memphis - Germantown West, responded to this review

Timothy - I want to thank you for taking the time to post a review of your stay. I am pleased to hear that our staff was able to meet your service expectations. I am glad to read that we were able to provide you with a fresh and clean room along with a quiet and comfortable stay. It is...

20 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Memphis
0.7 km away
Extended Stay America - Memphis - Germantown
1.1 km away
La Quinta Inn & Suites Memphis Primacy Parkway
4.0 km away
Extended Stay America - Memphis - Apple Tree
Show Prices
Show Prices
Show Prices
0.6 km away
Residence Inn Memphis East
Residence Inn Memphis East
#48 of 136 in Memphis
143 reviews
1.2 km away
Four Points by Sheraton Memphis East
4.6 km away
Quality Inn & Suites
Quality Inn & Suites
#7 of 9 in Germantown
116 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Memphis - Germantown West

Address: 6325 N Quail Hollow Rd, Memphis, TN 38120-1470
Region: United States > Tennessee > Memphis
Price Range: €74 - €131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Memphis - Germantown West 2.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity and Extended Stay so you can book your Extended Stay America - Memphis - Germantown West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Memphis - Germantown West staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Extended Stay America - Memphis - Germantown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anyroom will be super !”
 of 5 bubbles JohnnMidland, 30 Aug 2015 | Read review
“cant help there as was only in 1 room”
 of 5 bubbles steventM3874EF, 6 Jul 2015 | Read review
2 of 2