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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 136 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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635 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Memphis-Shady Grove Road
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Showing 628: English reviews
United States
Reviewed 11 July 2016

Our room was very up-to-date in terms of bathroom fixtures, lighting, etc. Nice mini-kitchen with full refrigerator, too! Front desk staff was very helpful in making sure we had roll-away bed for my youngest child.

Review collected in partnership with Hampton
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Helpful?
Thank Denise H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy you enjoyed your stay with us. We look forward to your next visit to Memphis.

Perry, United States
Reviewed 11 July 2016

Our room was very clean, quiet, and relaxing. The staff went out of their way to make us feel welcome and they tool care of all our needs. Breakfast was hectic, but that was because of a large group of people at a family reunion, the food was excellent. We will certainly stay there again when in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Iris M
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I am glad our hotel and area exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Waupun, Wisconsin
Reviewed 10 July 2016 via mobile

Offered free shuttle service, dropped us off 4 miles away and wouldn't answer phone when we called for an hour. Had to take a 20 dollar cab for something that should've been free. Room is nice but dont use the shuttle unless u want to be stranded.

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1Thank David A
Reviewed 8 July 2016

right in east Memphis, very convenient to downtown and midtown memphis. Very clean and updated. Hotel employees were extremely welcoming and accommodating. Best continental breakfast I have ever had served at Hampton Inn.

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Thank loribethh839
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I am glad our hotel exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Reviewed 8 July 2016

Has a presentation at Memphis Airport so I flew into Memphis on a Sunday morning. Their shuttle picked me up and got me to the hotel after a short ride. A number of good restaurants around the hotel but they suggested a restaurant at the neighboring hotel for business dinner. Great suggestion and they gave me a gift certificate to...

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Helpful?
Thank Russ D
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our hotel. I am very happy our hotel and its location could accommodate your needs. The restaurant inside of the Embassy suites is great and we are glad you enjoyed it. I am pleased to know that we will be your hotel of choice the next time you visit Memphis.

Memphis, United States
Reviewed 7 July 2016

We got this room at an excellent rate and the facilities were well worth what we paid. The young man that checked us in was very nice, but did not disclose that a $15 incidental fee and $50 authorization fee would be charged to our card. The young lady that checked us out could have stayed at home that day...

Review collected in partnership with Hampton
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Helpful?
Thank Dorecos S
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for taking the time to complete your survey regarding your stay with us. I want to personally apologize for the issue you experienced with the authorization to your card and the negativity from the guest service agent at check out. After further review of your reservation you selected E-Checkin. When HHonors members select E-Checkin the card which is...

Fort Worth, United States
Reviewed 7 July 2016

Two of the three nights we stayed there, our rooms were not cleaned and our beds were not made. I was assured the first day that we would not be charged for the previous night, but in fact charges for that night were not removed, and I had to request that they be removed on checkout.

Review collected in partnership with Hampton
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1Thank Timothy W
Blue Island
Reviewed 5 July 2016

My husband booked a room here and I was a little apprehensive about staying at this hotel based on the price. Well, to my surprise, this was a updated room and in a great location. The cost was only $109.00 per night. We couldn't have gotten a better room at $150.00 or more a night. The complimentary breakfast was very...

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Helpful?
Thank aandlhart
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our hotel. Great to know we exceeded your expectations with our many hotel amenities and guest room features. We definitely look forward to seeing you again when you visit Memphis!

nebraska, United States
Reviewed 5 July 2016

Wonderful accommodations, pleasant staff and great free breakfast. I would make same arrangements if returned to area for vacation. Room was large suite which I must have with health concerns of myself and husband. Love the accommodations.

Review collected in partnership with Hampton
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Helpful?
Thank Carol W
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy you enjoyed your stay with us. We look forward to your next visit to Memphis.

Charleston, South Carolina
Reviewed 5 July 2016

This is a great property You can walk to multiple dinner options and/or shopping It is close to the airport and many Corporate Headquarters The staff is very courteous and eager to help There is a high level of visible, uniformed security on-site

Review collected in partnership with Hampton
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Helpful?
Thank William H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback and compliments. We are glad our hotel could accommodate you and provide a great location for your stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: €107 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#8 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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6 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
 of 5 bubbles brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
“Room at back of hotel are quiet”
 of 5 bubbles CarolD231, 23 Jun 2016 | Read review
5 of 5