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Hampton Inn & Suites Memphis-Shady Grove Road

Traveller (67)
Room & Suite (63)
Dining (14)
Hotel website
962 Shady Grove Rd S, Memphis, TN 38120-4117 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
2.5 Star accommodation
Additional information
Hotel website
Offers from Hampton Inn & Suites Memphis-Shady Grove Road
Special Offer: Double Points, Every Stay
Hotel deals
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)
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All reviews breakfast area king suite room was clean complimentary breakfast family reunion full kitchen every staff member safe area great place to stay living area excellent stay waffles the hotel staff up to date convenient location would stay again easy access
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1 - 5 of 825 reviews
Reviewed 4 days ago via mobile

“My youth Department love to stay at the Hampton Inn Shady Grove in Memphis. The staff is always very friendly and helpful. A special thanks to Robin in group sales. The rooms are very comfortable and the hotel is in a great location for us...More

Thank jacklyn12017
Hotel's Favourite
Reviewed 5 August 2018 via mobile

This hotel has 10 star service. Checked in for our 2 night stay to warm friendly attendants who gave us water. At about 9 pm our tv kept going out. JR the maintenance man came and reset it and told us if it happens again...More

Thank Kevin B
Reviewed 1 week ago

The overall experience was wonderful. I didn't like leaving my wedding reception and have confusion about the room, especially since I made the arrangements months ago. Once a supervisor everythng was ok.

Review collected in partnership with Hampton
Thank cmaria24
Reviewed 3 weeks ago

when consulting with manager about their pool ,she gave a flat answer and walked away into her office while i was still asking her questions totaling ignoring me. had to ask housekeeping to make up our room one day after 5pm and they stated they...More

Thank mawmaw87
Response from TawandaKnight, General Manager at Hampton Inn & Suites Memphis-Shady Grove RoadResponded 2 weeks ago

Thank you for your feedback. As the general manager of the hotel, I would like to offer you an official apology if I or any of our managers were not attentive to you. That is not the culture of guest service that we promote at...More

Reviewed 3 weeks ago via mobile

Great location with lots of eating places near by. Also easy 15 minute drive to the airport. Room was spacious but hallway smelled terrible and bed was uncomfortable. Needs updates but worked great for a quick overnight stay for an early flight the next morning.

Thank Bubbles0302
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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$119 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Memphis
#10 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$119 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Memphis
#10 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (67)
Room & Suite (63)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
Lauren W
2 July 2018|
AnswerShow all 8 answers
Response from msqwn | Reviewed this property |
Absolutely. This hotel is in a great location. I stsyed there alone, and had no worries about safety.
4 March 2018|
AnswerShow all 2 answers
Response from QueensNYmom | Reviewed this property |
No idea
6 August 2016|
AnswerShow all 4 answers
Response from James C | Reviewed this property |
Not sure about shuttle, we had our own car, but the motel has a lot of services. You would have to check at the desk when you check in.
Room Tips
"The handicapped accessible room, which we needed, was very accommodating."
6 Aug 2018
Read review
"I had a pool view which was very nice."
9 Nov 2017
Read review
"the elevator is so quiet in operation that it's ok to have a room near the elevator."
5 Sep 2017
Read review
"Contemporary styled, clean and quite rooms, DELICIOUS coffee and EXCELLENT customer service!!"
1 Sep 2017
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