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24/12/2017 25/12/2017
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    Holiday Inn Express Memphis East I-240

    2700 South Perkins Road, Memphis, TN 38118
    011 353 1800 937 225
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (28)
    Room & Suite (19)
    Dining (11)
    • Excellent29%
    • Very good25%
    • Average27%
    • Poor9%
    • Terrible10%
    Travellers talk about
    “taco bell” (5 reviews)
    “front desk” (29 reviews)
    “waffles” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    2.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (173)
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    1 - 5 of 173 reviews

    Reviewed 1 November 2017 via mobile

    I’ve stayed here before and liked it - but never again. WiFi problems, staff issues, and more. Two employees decided to bring in a shipment of food products this morning right in the middle of the breakfast time ... thru empty boxes into the middle...More

    2  Thank Lawrence h
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 3 weeks ago

    Hi Lawrence h, Thank you for taking the time to share your recent experience at our hotel. While we are pleased that our location served its purpose for your travel needs, I am truly sorry for the level of service rendered by some of our...More

    Hotel's Favourite
    Reviewed 16 October 2017 via mobile

    Have stayed at plenty of Holiday Inn Expresses and sometimes they are a crapshoot. have stayed at plenty of holiday Inn Express is and sometimes they are a crap shoot. I was pleasantly surprised to find us one to be above average than the other...More

    Thank nickiwms
    Reviewed 21 October 2017 via mobile

    Staff was friendly and hospitable. Room was clean, bed was comfy. There was a little area at the desk with snacks and items you may have forgotten. That was a nice touch. WiFi worked well. We only stayed one night but I would stay again...More

    Thank hpgirl18
    Reviewed 25 September 2017 via mobile

    I have never been so disappointed with lodging in my life. Every negative review written about this Holidays Inn Express is absolutely true with the exception of the staff, who made my trip tolerable. There went absolutely lovely. As I walked through the parking lot...More

    Thank Debra E
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 14 October 2017

    Dear Debra E, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests....More

    Reviewed 13 September 2017

    The hotel is in a terrible area. Not safe. Some staff is not interested in going out of the norm to help guests. One night there, the power went out at 9:30, 2:00am, 3:00am, 3:30am...fire alarm went off each time. At check out they did...More

    Thank Richard D
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 28 September 2017

    Hi Richard D, Thanks for taking the time to leave feedback. I'm sorry to hear that our staff's service level and accommodations fell below your usual expectations. Additionally, the inconvenience caused by the power outage and fire alarm is not the impression we'd like to...More

    Hampton Inn & Suites Memphis-Shady Grove Road
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    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Price range
    • US$93 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Priceline, Booking.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Express Memphis East I-240 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
    • Also Known As
    • Hampton Inn Memphis-i-240 At Thousand Oaks Hotel Memphis ,
    • Hampton Inn Memphis-i-240 At 1000 Oaks ,
    • Memphis Hampton Inn
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    Traveller (28)
    Room & Suite (19)
    Dining (11)
    Hotel & Grounds (25)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Staybridge Suites Memphis - Poplar Ave East
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    5.40 km away
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    4.14 km away
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    4.74 km away
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    Ask a question
    Questions & Answers
    Shanda F
    23 March 2017|
    AnswerShow all 2 answers
    Response from AlekM77 | Reviewed this property |
    This is a question you should call the hotel directly and ask them.
    8 March 2016|
    Response from Audrey M | Property representative |
    Our hotel was not "closed" for renovations in 2015; however we did undergo a multi-million dollar renovation and opened in the summer of 2015 as the Holiday Inn Express. It was formerly a Hampton Inn.
    Frank L
    22 March 2015|
    AnswerShow all 2 answers
    Response from Louisa V | Reviewed this property |
    The parking is not well lit, and no security guard. The motel is kind of hidden, not a lot of traffic so I feel it would be prime for someone to mess with it. I would suggest finding a better place.
    Room Tips
    "At a different hotel."
    Read review
    "The A/C units seem to b loud"
    Read review
    "Higher floor was our choice and it was very quiet except for occasional airplane taking off or landing at the..."
    Read review
    "Go elsewhere, safety hazard"
    Read review
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