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We stay at Holiday Inns often and were disappointed by this one. Only positive note was the friendly staff. The hotel is under renovation but if our room was an example, it was done poorly. Bathtub plumbing was loose and wobbly, drain was rusty, carpet...More
Date of stay: December 2018
Thank Kriste H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Memphis East I-240Responded 5 days ago
Hi Kriste H,
Thank you for leaving us your review and for making us a part your visit here in Memphis. We are grateful that you've chosen the Holiday Inn Express to host you.
As always, we wanted nothing more but to ensure your experience...More
I found the hotel to be clean as with my room. Very nice and friendly people at the front desk. Breakfast was good and had all the items you would expect from this chain of hotel. I would definitely stay here again.
Date of stay: July 2018
Thank Steve M
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 26 October 2018
Dear Steve M,
Thank you for your gracious review! Our team will be encouraged by your kind words. Hope to see you again soon!
We stayed in room 229 which was a king suite. The room was "redone." However, the carpet had stains throughout. The sofa had several stains, which appeared easy to clean if upholstery cleaner were applied. However, the worst was the bathroom shower! This was the...More
Date of stay: October 2018
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 15 October 2018
We thank you for providing your feedback and apologize that you had this experience. I assure you this is not the standard and wish we had known during your stay so these things could have been addressed. If you will give us a...More
I did a reservation here just because say they are pet friendly and I drive from FL to here and guess what they are not. Even wen in the page say it. Also im traveling with the hole family a baby and the dog. Is...More
Date of stay: August 2018
Response from Ozden P, General Manager at Holiday Inn Express Memphis East I-240Responded 17 August 2018
Dear Juliobar S,
I apologize for the inconvenience you have experienced. I would appreciate if you could email me at email@example.com so we can further assist you. Unfortunately, we are not pet friendly which is disclosed online. It would be beneficial if you could share...More
So, this hotel was interesting. The common areas including the breakfast area was nice and clean. My room was also updated for the most part, it was the hallways leading to the rooms that look like a place that time had forgotten. The staff were...More
Date of stay: August 2018
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 2 August 2018
Thank you for taking the time to share your feedback. We appreciate your honest opinions based on your experience with us. The team will certainly enjoy reading that you enjoyed our service. I will pass your concerns on to maintenance to examine opportunities...More
Located just minutes from historic Downtown Memphis, Graceland, Oak Court Mall, world famous BBQ restaruants, and the Memphis international Airport sits the Holiday Inn Express Memphis East I-240 …Morelocated off of I-240 at Perkins. Southern hospitality awaits your family reunion, business needs, sporting team, and out of town friends/family. We love having you here! We offer 130 rooms with Kings or 2 Doubles. Each morning our friendly breakfast staff prepares a fresh, hot breakfast to help kick-start your day. We look forward to your upcoming visit and hope to see you soon in Memphis. Less
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