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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

613 reviews
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Traveller (36)
Room & Suite (20)
Dining (7)
Overview
  • Excellent40%
  • Very good19%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (613)Write a Review
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All reviewsroom was cleancomplimentary breakfastminute driveconvenient locationwaffleseasy accessdefinitely stay here againvery nice hotelinterstatedowntown
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11 - 15 of 610 reviews
Reviewed 14 January 2018

There was hair in our food during breakfast. The food was mislabeled. There was sausage in the dish but labeled bacon. There were almonds in the dish but labeled raisins. There was at least 7 different areas in the bathroom (shower, toilet, floor) with hair...More

Review collected in partnership with Hampton
Thank Andrell H
Response from Evelyn B, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 4 weeks ago

Thank you for taking the time to share your recent experience at the Hampton Inn Walnut Grove with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we...More

Reviewed 11 January 2018

As a regular Hampton customer, I was pleased that it lives up to the quality that is expected. There was nothing out of place and all the amenities were available. The beds are the best in the world! Slept so well.More

Review collected in partnership with Hampton
Thank Warren S
Response from Evelyn B, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 12 January 2018

Good Evening, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire...More

Reviewed 3 January 2018

Good accommodations in a quiet location. It's a ways from downtown Memphis, but access was good. The facilities are showing some age, but in general are clean and well maintained. Staff was mostly courteous.More

Review collected in partnership with Hampton
Thank Larry S
Response from Denae S, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 10 January 2018

Thank you for sharing your experience at the Hampton Inn Walnut Grove through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As...More

Reviewed 1 January 2018

The hotel staff was nice and friendly and very informative. The lobby is modernized but the room itself seemed a bit dated. I would've liked to have a fridge in the room, a hardwired Internet connection and the heater in our room to run softer...meaning,...More

Review collected in partnership with Hampton
Thank tracyknowsandtells
Response from Denae S, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 10 January 2018

Thank you for sharing your experience at the Hampton Inn Walnut Grove through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As...More

Reviewed 30 December 2017

Good experience overall. Property quiet, but convenient location. Breakfast good, but surge of guests attending between 8-9am left gaps in availability of some popular items. Could have used a local info guide in room, at least a localized map of immediate area.

Review collected in partnership with Hampton
Thank Nutmeg37341
Response from Evelyn B, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 3 January 2018

Good Morning, Thank you for your feedback, we appreciate your business and hope to see you again on your return to Memphis. We will ensure that we share your feedback within our hotel to make your next experience better.

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$106 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (36)
Room & Suite (20)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Caroline M
21 October 2017|
AnswerShow all 3 answers
Response from Susan V | Reviewed this property |
No bar
0
Votes
Room Tips
"call ahead"
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"Don't stay here"
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"If you want quiet during the day, do not stay here until the construction is done."
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"Stay at another Hampton near by"
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