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Best Western Buchanan Arms Hotel & Leisure Club

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1 room 2 adults 0 children
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Best Western Buchanan Arms Hotel & Leisure Club
Best Western Buchanan Arms Hotel & Leisure Club
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1,153 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
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Reviewed 2 days ago NEWvia mobile

Hotel v tired.used it as a base to explore area around Loch Lomond.restaurant v bland,no atmosphere.Staff tried their best but couldn't keep up! Breakfast offering ok if you wanted cooked but v lacking if you wanted anything else.only fruit on offer was prunes or orange segments.waited for 30mins for croissants/rolls which never arrived!

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Thank Paula A
Rugby, United Kingdom
Reviewed 1 week ago NEW

Review collected in partnership with Best Western GB
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Thank patriciakt_13
Blaydon, United Kingdom
Reviewed 1 week ago

Great location if visiting Loch Lomond area. Hotel is clean, staff very helpful and friendly. Hats off to The resturants maitre d who works his socks off and was always very helpful. There is plenty of parking at the hotel and the village is no more than a ten minute walk. Service good , decor good and in all I...

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Thank Geoffrey Arthur C
London, United Kingdom
Reviewed 1 week ago via mobile

Nice enough hotel. No frills. Room was clean and breakfast was adequate. Didn't get to use the spa facilities so can't comment on that. We just needed somewhere clean to sleep and it was okay for that. Heating in our room didn't work but we were given a little portable one when I asked them to check up on it....

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Thank Chandini j
Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

I have been to this hotel a few times.And I aways have a nice stay with basic but very comfortable rooms. The swimming pool is great and is very well run. It really is a great wee hotel in many ways. The evening meal was just right with very quick service. It was also well priced and not too expensive....

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Thank graham m
Edmonton, Canada
Reviewed 2 weeks ago

We had a screw-up in our booking (one of several, in fact) when we booked two rooms at this hotel via Expedia. So, when we arrived, they had us down for the night before, and as no-shows. Needless to say, we were a bit panicked. The front-desk staff were very kind and gave us rooms, at the same cost of...

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Thank scaiter
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear scaiter Thank you for taking the time to review your recent stay with us We are delighted we were able to sort out the room issues for you! we have taken your comments re breakfast on board and will discuss this with our head chef in order to revise this area of service we appreciate your feedback as this...

Burton upon Trent, United Kingdom
Reviewed 2 weeks ago

Public area is very dated and cheaply furnished. Plastic flowers on tables and fake wood burner in fireplace. Bedroom ok, but worst bed ever. You will be aware that it is a sprung mattress as when you are lying awake trying to get comfortable you will be able to count everyone. Only ate evening meal once out of 4 night...

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Thank Foodbonkers
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Footbonkers Thank you for taking the time to review your recent stay with us we are deeply disappointed that your experience with us was below our normal standards we have taken your comments on board and will discuss these issues internally with our management team in order to implement improvements in procedures and processes your business is valuable to...

Edinburgh
Reviewed 2 weeks ago via mobile

Booked online yet hotel knew nothing of my booking, eventually resolved this but then was charged different amount to the online "exclusive"! Softest bed I've ever slept in and very uncomfortable Noisy, thin walls meant I could hear everything from neighbouring room. Basic and tired looking hotel but clean

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Thank ClaireTEdinburgh
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear ClaireTEdinburgh thank you for taking the time to review your recent stay with us we are sorry your experience was not met. Your comments have been noted and will be discussed with our management team in order to implement improvements we hope you will visit us again soon with kind regards Margaret Marketing Best Western Buchanan Arms Hotel and...

Reviewed 3 weeks ago via mobile

We have stayed at this hotel 3 times and have always had a great time our daughter got us vouchers for dinner bed and breakfast for Christmas and what a disappointment we had arrived on Sunday 2nd April allocated room 1 very small cold the bed was horrendous so small and the mattress was very hard my main concern and...

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Thank Tracey M
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Tracey M Thank you taking the time to review your recent stay with us we are sincerely sorry for the disappointing experience you had with us, especially as this was a Christmas gift we take all comments seriously and will address your issues internally with our management team in order to implement improvements in service and quality having said...

Scotland
Reviewed 3 weeks ago

Wow what value .....an Anniversary treat we thoroughly enjoyed 28 - 31 March. Such friendly happy well trained Staff couldn't do enough for their guests. Very good standard of decor throughout. WIFI signal very good in rooms. Swimming pool and gymn complex was excellent with towels provided. Full Buffet breakfast with plenty of choice as well as items by request...

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Thank Ian43
BAH_management, marketing at Best Western Buchanan Arms Hotel & Leisure Club, responded to this review

Dear Ian43 Thank you for taking the time to review your recent stay with us We are delighted you had a good experience with us> we appreciate your recommendation to others and hope you will visit us again sometime soon with kind regards Margaret Margaret Darroch Best Western Buchanan Arms Hotel and Leisure Club

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Near Best Western Buchanan Arms Hotel & Leisure Club

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Best Western Buchanan Arms Hotel & Leisure Club

Address: 23 Main Street | Loch Lomond, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Drymen
Price Range: €60 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Buchanan Arms Hotel & Leisure Club 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Buchanan Arms Hotel And Spa
Best Western Buchanan Arms Hotel Drymen
Buchanan Arms Hotel Leisure
Buchanan Arms Drymen
Buchanan Arms Hotel Drymen
Best Western Buchanan Arms Hotel & Leisure Club Drymen, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Buchanan Arms Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from Best Western Buchanan Arms Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 33 was very nice and quiet”
Ian43, 1 Apr 2017 | Read review
“Room 4 was lovely”
532duncanb, 17 Mar 2017 | Read review
“rooms i have been in they have been very quite and to the back off the hotel”
georginaj525, 3 Mar 2017 | Read review
“Look for deals -”
Hedgehog344, 21 Feb 2017 | Read review
“Room 39 was spacious with a huge bath and a good shower.”
TraceyMak, 12 Feb 2017 | Read review
5 of 5