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Best Western Buchanan Arms Hotel & Leisure Club

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Traveller (248)
Room & Suite (157)
Dining (87)
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Overview
  • Excellent30%
  • Very good39%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“steam room”(54 reviews)
“haven spa”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (1,362)
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1,326 results
Traveller rating
412
476
222
116
100
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412
476
222
116
100
Show reviews that mention
All reviewsleisure facilitiessteam roomhaven spahot buffetafternoon tealovely hotelloch lomondleisure clubwedding venuelounge areaan overnight staydb bsalmon wrapevening mealshort breakrestaurant staffbuffet style
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1 - 5 of 1,326 reviews
Reviewed 3 days ago via mobile

: This building has no fire suppression systems in place (fire sprinklers) : ceilings at risk of falling through due to not been replaced after leakages have occurred, wet patches and cracks visible throughout. : structural damage, Cracks visible throughout. Hotel is a Health &...More

2  Thank decbhoy67
Reviewed 3 days ago

What a difference the upgrades have made. We returned this week to see a much more professional team and the wedding was fabulous. Clean and fresh and the Bride looked stunning offset by the beautiful blue ribbons that the hotel used.

Thank smoothrider1975
Reviewed 5 days ago via mobile

We have just had a lovely couple of days at the Buchanan arms and as much as this is a negative post I will say the staff ( excluding management) especially the serving staff and cleaning ladies were excellent so this is more of a...More

6  Thank tomsloan
Response from Sunny V, General Manager at Best Western Buchanan Arms Hotel & Leisure ClubResponded 3 days ago

Dear tomsloan, Thank you very much for your honest review of your recent stay at the Buchanan Arms Hotel. It is lovely to know that you have enjoyed our location and your cousins wedding, and found the staff pleasant. My sincere apologies for the issues...More

Reviewed 5 days ago

You can leave the ´best´ out of this western hotel. The rooms are stail and dusty. The bathroom mouldy. It breathes an atmosphere of a place that has seen better days. The only plus is the leisure club next door which is OK. But it...More

3  Thank bnbass
Response from Sunny V, General Manager at Best Western Buchanan Arms Hotel & Leisure ClubResponded 3 days ago

Dear bnbass, Many thanks for you honest review of your recent stay at the Buchana Arms Hotel. I am disappointed to read that your experience with us fell below your expectations, we are currently working very hard on improving our offering and hopefully you would...More

Reviewed 1 week ago via mobile

I'm still reeling from my experience of staying at this hotel so please take heed. Like you, I read the reviews and I really appreciate an honest review. Check In was friendly and efficient and first impressions were fine. My room was ok except the...More

5  Thank Stanigoat
Response from Sunny V, General Manager at Best Western Buchanan Arms Hotel & Leisure ClubResponded 1 week ago

Dear Stanigoat, Thank you very much for your honest feedback about your recent stay at the Buchanan Arms Hotel. I am very disappointed to read that your experience has fallen far below your expectations. My sincere apologies for the issues you have encountered. We have...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (248)
Room & Suite (157)
Dining (87)
Pool & Beach (9)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
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Kensburd
26 February 2018|
AnswerShow all 2 answers
Response from Elaine S | Reviewed this property |
Must be. It's still advertised as "Best Western Buchanan Arms.
-1
Votes
marionprendergast
12 March 2017|
AnswerShow all 5 answers
Response from pixiewicksy | Reviewed this property |
Yes . We had our two boys in our room . We took a cage but we didn't have to use it .
1
Vote
daznlesley11
28 February 2017|
AnswerShow all 13 answers
Response from SweetLady2u2 | Reviewed this property |
Yes
0
Votes
Room Tips
"Just avoid al together!"
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"Can’t help sorry"
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"best you see rooms available to decide"
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"Another Hotel....."
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