Lovely hotel with history and character in the bar and restaurant. Comfortable room with sparkling clean modern bathroom. Friendly staff and nice breakfast. Only had the one night but it would be our first choice when we return to Skye. Which we hope will be soon.
Initially booked in to Dunollie hotel for 2 nights. To keep things brief the Dunollie was grim. Went for a walk to get away from the place and found the Broadford hotel and booked to stay the following night. After experience at Dunollie we entered room at the Broadford with our eyes closed! Very pleasant surprise. Room was actually a suite with separate living room. Very spacious with large screen tv in each room Food was great, recommend chicken and haggis with drambuie cream sauce. Liked the place so much we stayed for an extra night. Staff very friendly and laid back making for a very relaxing stay. Really dont understand some of the negative reviews. Thank you to all the staff at The Broadford for saving us from the Dunollie.
We have just stayed at the hotel for three nights, I don`t normally leave reviews here but feel like we needed to following our experience. They say first impressions are everything, and the Broadford didn't make a good one. There was a horrible odour in the hotel when we arrived, it seemed like old cooking oil. The carpets looked like they needed a good clean and were ripped in places, it certainly wasn't a warm welcome. We checked in and enquired about breakfast service times, I was told by a rude member of staff that breakfast was served until 9.30. She then proceeded to tell me that we should be there for 9.15 and that we should order quickly. When we did attend breakfast it was average, avoid the Full Scottish Breakfast, the quality of the meat is very poor, especially the famous Scottish sausage. There was a lady serving breakfast who was very nice, and just about saved it from being terrible. The unclean public areas were accompanied by unclean rooms. Stains on carpets, dirty bathrooms and generally unpleasant. To top it all off when we checked in we were not told that the hotel is locked before 11pm, and when we returned one night we were unable to get back in, as we had handed the key in. Even at that point no one decided to tell us that we would be locked out. We had to wake a member of staff living in a catavan behimd the hotel to let us in, he was very helpful despite the language barrier. When we raised this with a guy who was, or thought he was, the manager made sarcastic comments to my partner. There is no one present at the hotel during the night, we felt that this was wrong and unsafe, especially for a fire or serious emergency. The prices are not cheap for what you get, the hotel should have a night porter, in the building, to let people in and to ensure the safety of the guests. For the final night we moved to a standard room, which was located in the roof space. This was 180 for the night and came with a standard double, was very small, and had stains on the carpet. It was like a sauna and after requesting a fan no one bothered to bring one to the room. The corridor had an aroma of an unsavoury nature, to be honest it was like warm fecal. The stay for three nights was over 600 and is way overpriced for what you get. The facilities are non existant and the whole place shuts down by 1030 pm, literally. The hotel needs an overhaul inside and out, we had dinner on the last night at a lovely hotel in Portree that was not much more expensive, but much better quality. When we checked out we were not even asked how our stay was, this is why I have decided to voice my thoughts here.…
From the moment we arrived it was a very pleasant experience. Located overlooking the water from the restaurant and off the main road,it was a very quiet stay. The staff couldn't do enough for you, yes it was wasn't busy in the hotel however covid compliant throughout. Our stay was excellent and the restaurant food was superb for the type of 3 star hotel. Overall highly recommended and will be back.
Had a 2 night break to explore the area. Felt so welcome from the first moment. Spacious room, dined in both evenings and the food was excellent. Breakfast great too. Staff brilliant throughout and very helpful. Would return if back in the area.