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Parkdean - Grannie's Heilan' Hame Holiday Park

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04/06/2017 05/06/2017
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388 Reviews from our TripAdvisor Community

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There are newer reviews for Parkdean - Grannie's Heilan' Hame Holiday Park
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Showing 386: English reviews
England, United Kingdom
Reviewed 4 weeks ago via mobile

This is my personal review of the place, me and my cousin(and her kids) came here for a wee weekend away. When we arrived at our caravan it was very clean and tidy, but didn't have a hover which was a bit annoying but wasn't a huge issue but as she had 2 young kids the place got messy very...

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1Thank koolkat33
Thurso, United Kingdom
Reviewed 4 weeks ago

Came back to grannies heilan hame for 3 days Friday Saturday and Sunday. There's some new things that they have put in now like a new fence round the playpark and mini golf. There is also new charcters with Sid and lizzie called the starland krew. Going back in summer so looking forward to that.

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Thank Rachel H
Inverness, United Kingdom
Reviewed 19 April 2017

We arrived on the Friday for Easter weekend..from the min we arrived it was poor service from staff a party of 3 couples and 5 kids with a tent and 2 towing caravans we asked if we could all be together we phoned ahead to be told it was quiet so it would not be a problem to turn up...

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Thank lisamorris3
Inverness, Scotland, United Kingdom
Reviewed 19 April 2017 via mobile

Well very disappointed we have gone here for many years when checking in staff were very rude as i had phoned up through the week to check that out group where altogether as we had 2 tourers and one tent to which they said no problem at all it will be fine for when u arrive on Friday. So the...

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2Thank Steps30
Dundee, United Kingdom
Reviewed 15 April 2017 via mobile

We decided as a family that we would return here after a 5 year break. We were a party of 8 with 2 dogs and the week was cheap £500. Now I expected an older caravan than we had previously as we needed a pet friendly unit what I did not expect was a unit with inadequate heating for the...

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Thank Lorraine W
PDRService, Guest Relations Manager at Parkdean - Grannie's Heilan' Hame Holiday Park, responded to this review

Hi Lorraine, It's really disappointing that you felt let down by your most recent visit to Grannies Heilan Hame and we hope that you were able to discuss your concerns with the team during your stay. We do have a wide variety of accommodation on the park and our friendly advisors are on hand during booking to help you find...

Falkirk, United Kingdom
Reviewed 14 April 2017 via mobile

I have heard of a lot of people going here over the years so thought I'd give it a go...so off me my partner and our 3 young children went! Caravan I like to book caravans privately as past experiences have showed me usually get a better quality of caravan a home from home..also can see pics of inside and...

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Thank gemini_girl33
PDRService, Guest Relations Manager at Parkdean - Grannie's Heilan' Hame Holiday Park, responded to this review

Thanks for taking the time to share your honest feedback Gemini_girl33. Whist we are sorry to hear that you expeirenced some issues through the duration of your stay, we are glad that overall you and your family enjoyed your break. We hope to welcome you back to Parkdean Resorts in the near future. ^Emma

Inverness, United Kingdom
Reviewed 14 April 2017

This was our 3rd visit to grannies we go as a family and have 3/4 vans prices this year were highly inflated but the service was bad.First port of call reception, where did they find the staff to be the face of the company!!! Downright rude, we arrived early and thought we would just ask if we could check in...

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Thank maclady52
PDRService, Guest Relations Manager at Parkdean - Grannie's Heilan' Hame Holiday Park, responded to this review

This is really disappointing to read Maclady52. We would really like the opportunity to look into this for you and if you would like to do so, please email tripadvisor.service@parkdean-resorts.com with your booking details and the title of this review. We look forward to hearing from you soon. ^Emma

Reviewed 13 April 2017 via mobile

Visiting for Easter holidays. First impression was place is very clean, which it is. Great beach nearby for long walks. Okay swimming pool who like to charge £5 for a £2 padlock as well. Downside is the whole place is geared towards squeezing as much of your holiday cash out of you as possible. Kids club/evening club is a rip...

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Thank Derek T
PDRService, Guest Relations Manager at Parkdean - Grannie's Heilan' Hame Holiday Park, responded to this review

Thanks for taking the time to share your review with us Derek. We're sorry that you felt let down by some aspects of your stay but we are glad that you enjoyed the location of the park. We hope that you were able to discuss any concerns that you encountered during your holiday with the team. They would never want...

Wick, United Kingdom
Reviewed 11 April 2017 via mobile

Have been visiting Embo for a long time, And now visiting with my grandchildren. There has been a few changes over the years, some good others not. Like the level of noise that the music is played at, during the kids entertainment and the adults. Even throught the day when the troopers are at the kids club. I have witnessed...

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1Thank jcmt358
PDRService, Guest Relations Manager at Parkdean - Grannie's Heilan' Hame Holiday Park, responded to this review

Hi Jcmt358, We're genuinely sorry that you felt let down by the volume within the venue. Please rest assured that your comments have been shared with the team to look into further. We do hope that you will choose to return to Grannies Heilan Hame again in the future. ^Emma

Inverness, United Kingdom
Reviewed 10 April 2017 via mobile

We loved our trip. We were very lucky and had amazing good weather for our trip. One day was spent on the beach. The disco entertainment at night was timed brilliantly. Started after dinner time and finished just in time to take our daughter back to the caravan for a bed time story. We really enjoyed our trip the only...

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Thank Sophums2010

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Everyone loves to stay at Grannie's!And it's easy to see why. This Grannie's got a heated indoor pool and nine hole crazy golf, an adventure play park on the sand and direct access to legendary Embo beach. Lucky guests can spot bottlenose dolphins across the Dornoch Firth, and get out and about to explore castles, waterfalls and wildlife parks. Yes, there's plenty here for everyone and their granny!* Set by the famous white sands of Embo beach * A superb location for exploring The Highlands * Magnificent views of the Dornoch Firth * Heated indoor pool with spa bath and sauna * Fun for the kids with Sid & Lizzie ... more   less 

Additional Information about Parkdean - Grannie's Heilan' Hame Holiday Park

Address: Embo Beach, Dornoch | Sutherland, Dornoch IV25 3QD, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Dornoch
Also Known As:
Grannie`s Heilan` Hame Hotel Dornoch
Parkdean - Grannie's Heilan' Hame Holiday Park Dornoch, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Parkdean - Grannie's Heilan' Hame Holiday Park staff and other travellers.
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Haslemere, United Kingdom

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Questions? Get answers from Parkdean - Grannie's Heilan' Hame Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Phone in advance to request a guaranteed sea view away from the club”
Nicola_Calladine, 9 May 2017 | Read review
“Areas such as away from the playpark is quieter”
W997LVrachelh, 23 Apr 2017 | Read review
“the views on the sea front are just ,,, wow !!”
berniegillespie, 29 Mar 2017 | Read review
“Ask for seaview”
sharonbO2179RV, 30 Oct 2016 | Read review
“Seaview if possible.”
  • Absolutely fantastic sunset!!!
  • A view to be proud of
  • Looks like a mushroom but its the sun
  • Narrow passage with dual access from the corridor and the bedroom to the bathroom.
  • Good sized double shower with plenty of hot water
MANZARA2011, 4 Oct 2016 | Read review
5 of 5