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Caledonian Hotel

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125 Reviews from our TripAdvisor Community

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Showing 120: English reviews
fife, scotland
Reviewed 23 August 2016 via mobile

Really friendly service and nice chicken burger and chips. Boss had fish and chips as they'd ran out of all day breakfasts. We didn't have long but it was filing and good value and food disn't take long at all. Toilets were clean and tidy and place had a good family vibe to it.

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Helpful?
Thank lippykels
cali398, Manager at Caledonian Hotel, responded to this review

Lippykels, Glad you enjoyed your meal, hope to see you soon. Lauren

Moray, United Kingdom
Reviewed 22 August 2016

Arrived after travelling a seven hour journey to find nobody at reception. Waited 10 mins to then go and find someone in the restaurant to check us in. Got to our room to find it quite dirty and below standards i expected. Went to the restaurant which was really busy to try and find a table. Eventually we found one...

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Helpful?
Thank Delart33
cali398, Manager at Caledonian Hotel, responded to this review

delartspence, I am really sorry to hear that you didn't enjoy your stay with us. If you would like to discuss further you can call me on 01333 424101 Asst Manger Lauren Turnbull

Barnsley, United Kingdom
Reviewed 20 August 2016

On arrival the receptionist was on the telephone taking a booking. Her attitude to the customer was inconsequential. When she put the phone down she asked me to wait a minute while she took care of her computer. 5 minutes later after doing god knows what she acknowledged I was there. I'll leave that one to your imagination. The room...

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Helpful?
1Thank wishbonemusic
cali398, Manager at Caledonian Hotel, responded to this review

Good Afternoon, First of all let me apologise for the inconvenience of having to wait while the receptionist was on the phone to another customer. There is usually only one member of staff on a time that handles the reception, and this may mean that they are handling guest bookings over the phone an/or at the front desk. Again the...

Yorkshire, United Kingdom
Reviewed 19 August 2016

Dirty. Our bedroom had shards of glass all over the carpet. Not even up to Weatherspoon standard of accommodation. Leven is awful. Please don't book. Food basic chain pub food. When we arrived, mid afternoon there were bales of washing everywhere. Mold in bathroom. DISGUSTING

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Helpful?
Thank Moto1963
cali398, Manager at Caledonian Hotel, responded to this review

Hi there, I am rather concerned that not only one, but two rooms had smashed glass all over the carpet and still the house keepers failed to notice this, of course I will be looking into this very serious breach of Health and Safety. We are part of Greeneking, who own a chain of pubs, restaurants and hotels. I'm sorry...

Levenmouth, United Kingdom
Reviewed 13 August 2016

Went for breakfast on Sunday to see a notice on the door saying they were closed for breakfast due to staff training, that's fine I can accept we wasted our time going there & went elsewhere. Went back again on Friday night for our tea, after standing @ the bar for about 10 minutes was told that they couldn't cook...

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Helpful?
Thank Carol G
cali398, Manager at Caledonian Hotel, responded to this review

Hi Carol G, thank you for taking the time to write your review. Staff training is very important to us and unfortunately we do have to close for a period of time and we try and do this on days when we are quiet and cause the least inconvenience to our customers. I am aware of the issue with the...

Troon, United Kingdom
Reviewed 7 August 2016 via mobile

Room was average, extremely noisy floorboards and bed. Went for breakfast in morning to find out it was closed for staff training which is poor considering the lady at reception told us about breakfast arrangements the night before and did not mention the fact we could not get breakfast at all. Ended up wandering the streets in the morning looking...

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Helpful?
Thank theloon99
cali398, Manager at Caledonian Hotel, responded to this review

Hi there, I'm am sorry to hear that you didn't get breakfast with us, We do unfortunately have to close while we do this, but not for residents, maybe the staff weren't aware that you where a guest in the hotel, again I am very sorry. If you would like discuss further please don't hesitate to call me on 01333...

Lincoln, United Kingdom
Reviewed 5 August 2016

Stayed one night, wish I hadn't. Lack lustre staff, who didn't really seem to care about anything in particular. Room definitely very tired and mundane. Room facing pizza shop, so was quite noisy quite late. Went down for evening meal, and they didn't have any real ales - just Guinness and lager !! A pub with no beer !! Asked...

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Helpful?
Thank Andy P
cali398, Manager at Caledonian Hotel, responded to this review

Hi Andy P, First off let apologise for the noisy takeaway across the road. I'm not sure if you where aware we do sell Belhaven Best, "Scotland’s Best-Selling Ale, from the Home of Scottish Brewing". Sorry to hear that you wont be returning. If you would like to discuss please call me on 01333 424101. Lauren Turnbull Asst Manager

kirkcaldy
Reviewed 3 August 2016 via mobile

Been twice here and first visit was lovely . Went for breakfast in morning and asked to swap tomato for mushrooms did it no problem .Second visit light in dressing table broken went down to breakfast asked same request as last time to be told no as Jim manager said it was no wired ages for breakfast while one pleasant...

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Helpful?
Thank weeizy
cali398, Manager at Caledonian Hotel, responded to this review

Thank you for taking the time to bring this too my attention. I am really sorry to hear that you wont back to stay Lauren Asst Manager

Methil
Reviewed 17 July 2016

Being a local My wife and I are pretty regular at the cally. While one cant help feeling the staff are more and more stretched they are friendly and as attentive as they can be. On my last visit i had the fish and chips and the fish is still some of the best around. The kids menu is reasonably...

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Helpful?
Thank daftmanonatrain
cali398, Manager at Caledonian Hotel, responded to this review

Good Evening, Am glad to hear that you and your family visit us regularly for our good food, prices and staff. We always try and give every customer the best experience and service they deserve when they visit. I have taken on your feedback regarding staffing issues and will definitely pass on for you. We always review all guest feedback...

Coatbridge, United Kingdom
Reviewed 25 June 2016

Excellent service, food, and room facilities. Staff couldn't do better. A few minor niggles: no-one at reception so a wee wait (could've been serious in an emergency); bathroom fan did't work, some food was over cooked. We both had a really enjoyable and relaxing stay.

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Helpful?
Thank Thom D
cali398, Manager at Caledonian Hotel, responded to this review

Hi Thom D, So glad you that use had a good stay with us. I will of course take on board your comments regarding our rooms. Unfortunately our reception is not manned 24hrs, which I can understand is not practical at times for guests. We do hope that use visit us soon. If you do you can call direct and...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service

Additional Information about Caledonian Hotel

Address: 81 High Street, Leven, Levenmouth KY8 4NG, Scotland
Region: United Kingdom > Scotland > Fife > Levenmouth > Leven
Price Range: €46 - €64 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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Also Known As:
Caledonian Hotel Leven
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel was very quiet so any of the rooms would have been acceptable.”
 of 5 bubbles HazelA428, 6 Nov 2016 | Read review
“None don't go!”
 of 5 bubbles wishbonemusic, 20 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles andypW576MD, 5 Aug 2016 | Read review
“first floor good”
 of 5 bubbles dhardie777, 17 Apr 2016 | Read review
“The rooms are well used, basic amenities a bath shower ( a rare occurrence these days) the back is quieter.”
 of 5 bubbles Bigsigh63, 9 Sep 2015 | Read review
5 of 5
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