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Lochside House Hotel & Spa

1,204 reviews
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Traveller (544)
Room & Suite (272)
Dining (124)
Overview
  • Excellent73%
  • Very good16%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“thermal suite”(107 reviews)
“garden room”(53 reviews)
“first class”(76 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (1,204)Write a Review
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LanguageEnglish
867
193
86
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28
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All reviewsthermal suitegarden roomfirst classan overnight staybeautiful hotelwedding venuebirthday treatlochside houserelaxing breakpatio doorsevery member of staffrelaxation roomfrom start to finisha wee bitexecutive roomafternoon teasteam room
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161 - 165 of 1,204 reviews
Reviewed 23 February 2017 via mobile

My 1st visit to Lochside for many years, absolutely superb. I cannot fault the meal, the service or the surroundings. As someone who eats out twice a week this venue is now amongst my top 3. The man agent have taken time to refurbish this...More

1  Thank magdanKilmarnock
Response from RAD-Hotel-Group, Manager at Lochside House Hotel & SpaResponded 10 March 2017

Dear Guest Many thanks for your great review which we shall share with the team. We are continuously trying to improve and our owners are always re investing. We hope to see you back with us soon, don't leave it so long next time.........

Reviewed 23 February 2017

My son had bought me a voucher for Christmas to use the Spa so as it was my husband's birthday on 22nd February we thought we would use my voucher and treat ourselves to a night in the hotel. We arrived very early (9.30am) as...More

1  Thank cruiseship
Response from RAD-Hotel-Group, Manager at Lochside House Hotel & SpaResponded 10 March 2017

Dear Guest Many thanks for your review which we shall certainly share with our team. I am sorry to hear about the fire exit being continuously opened. Unfortunately it is an easy access for other guests to nip out from. We are glad you still...More

Reviewed 22 February 2017 via mobile

It's not the first time I've set foot in the Lochside house hotel. And it won't be the last. The scenery is fabulous regardless of what time of year you go and the views from the restaurant are great. The service is friendly and quick....More

2  Thank paulmX6735TO
Response from RAD-Hotel-Group, Manager at Lochside House Hotel & SpaResponded 7 March 2017

Dear Guest Thank you for your great review which we shall share with the team. Our hotel is set in stunning surroundings and our rooms as you had mentioned are tailored to the highest standard. We hope to see you set foot with us again...

Reviewed 20 February 2017 via mobile

I still sit and think of the relaxing 4 hours i spent with my mum here last october. I will be visiting again. The therapists were qualified and experienced. They knew the products they were using well and they let you choose the products before...More

1  Thank anna w
Response from RAD-Hotel-Group, Manager at Lochside House Hotel & SpaResponded 7 March 2017

Dear Guest Thank you for your 5 star review which we shall certainly share with the team. Our award winning Spa team are always on hand to ensure everything is perfect. We have many spa packages available so we hope to see you back again...More

Reviewed 20 February 2017

We had an amazing stay the staff were very friendly and helpful it made the whole experience a pleasure. Especially Steven (Restaurant Manager) and Emma (Waitress). The staff in the Spa were also amazing. We would love to go back again. 😊

1  Thank Linda B
Response from RAD-Hotel-Group, Manager at Lochside House Hotel & SpaResponded 7 March 2017

Dear Guest Many thanks for your great review which we shall share with the team, especially the spa, Stephen and Emma who are an asset to our teams. We hope to see you back again soon on one of our many packages....

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Details
Price range
US$145 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (544)
Room & Suite (272)
Dining (124)
Pool & Beach (2)
Amenities (57)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Kim J
29 December 2017|
AnswerShow all 5 answers
Response from lorna a | Reviewed this property |
Your best bet would be to call the hotel and tell them what voucher you have and ask if you can use the voucher as part payment
2
Votes
Emzibear
18 December 2017|
Answer
Response from Neil F | Reviewed this property |
You could visit Dumfries House which is not far (though you would probably require a vehicle in case you won't have one). There are nice grounds to walk in and tours etc (not sure what month you'll be visiting). The nearby... More
0
Votes
LorraineJardine
16 December 2017|
AnswerShow all 5 answers
Response from John M | Reviewed this property |
I have no idea I do not work there. I found the staff very helpful and polite during my visit. Not being a vegan myself I found lots of choice on the menu.
0
Votes
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Room Tips
"Best to view first,"
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"All views amazing"
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"Garden suites lovely"
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"Don't choose an executive room, there is nothing executive about it!"
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