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Lochside House Hotel & Spa

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,095 Reviews from our TripAdvisor Community

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There are newer reviews for Lochside House Hotel & Spa
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Showing 1,095: English reviews
Dundee, United Kingdom
Reviewed 2 weeks ago

My fiancé and I booked the Step into Spring deal and we were not disappointed. The hotel room was spacious and had a beautiful view from the patio. The spa was incredibly relaxing and it was nice to have a warm pool! The treatments were great and staff were very friendly. I am already planning to return in the near...

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1Thank Kayra-Marie L
Reviewed 2 weeks ago via mobile

Enjoyed a great overnight stay at Lochside on the couples retreat package. Meals were delicious, service both at reception and in the restaurant was friendly and efficient. The room was a great size, very clean and had nice touches with the Espa shampoo, conditioner etc. There was also a wedding on during our stay but we didn't hear a thing,...

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2Thank Alice K
Stafford, United Kingdom
Reviewed 3 weeks ago via mobile

Had a lovely 2 night stay in the pinewood lodge. The lodge is absolutely stunning. We were staying for my Dad's wedding and I had nails and a spray tan done. I've never been to a spa for treatments and unfortunately suffered an anxiety attack due to being so nervous. I was booked in with Sharon for both treatments who...

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2Thank larzRosco
Mauchline, United Kingdom
Reviewed 3 weeks ago

Stayed in the lodge at Lochside with family and friends for a special birthday and found it to be absolutely great. The panoramic views are stunning the lodge is equipped with everything you could possibly need and the decor and fittings are tasteful throughout. The reception on arrival was very nice and we were accompanied to the lodge and shown...

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2Thank marymcginn2017
NR GLASGOW
Reviewed 4 weeks ago via mobile

Visited on a Monday for afternoon tea using a voucher on 5pm deals. Lovely location, friendly efficient reception staff. Shown quickly to our table with a loch view. Busy environment but a nice ambience. We didn't feel rushed. The actual selection of sandwiches and cakes were fresh, very good quality and flavoursome as can be seen in the picture. We...

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1Thank FORSYTH6
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your great review which we shall share with our team. Our afternoon tea at Lochside is very popular and with a backdrop of stunning views makes the trip even more worthwhile. We hope to see you again soon.

Glasgow, Scotland
Reviewed 5 weeks ago

We had a very good stay here for a couple of days, the hotel is situated out in the countryside with open panoramic views, the hotel is clean and comfortable and the Garden room we stayed in large and well equipped with bathrobes and slippers a large flat screen TV, tea and coffee, hairdryer and Wi-Fi, the bed was very...

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2Thank HOLIDAYS4TWO
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to give us an excellent review. We are lucky to be situated in an area with amazing views. We have many packages available here at Lochside with or without our amazing spa treatments. We do hope you will come and visit us again soon.

Auchinleck, United Kingdom
Reviewed 5 weeks ago

Have been to Lochside many times and the food is always good but I have to say that last night we were very disappointed. It was our Ruby wedding anniversary and my daughter had phoned last week to book a table for us. She had phoned yesterday to double check the booking and also to say that she wanted to...

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4Thank wilmamac14
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback, if you could give me a call to discuss that would be great

Reviewed 19 April 2017 via mobile

My husband and I went here on a deal for a spa treatment with lunch and an overnight stay. I had read some of the reviews and decided I would make my own mind up. The room we were in had a lovely view overlooking the loch and the bed was big and comfortable. We found any member of staff...

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2Thank lorna a
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your great review which we will pass onto the team. We are lucky to have our hotel situated in a stunning location with amazing views. Our Spa team do an excellent job and our team here at Lochside are always on hand to ensure you have a memorable stay. We cant wait to have you...

Stirling, United Kingdom
Reviewed 17 April 2017

This is the first visit to Lochside House and i will definitely be returning. On arrival there was a very busy wedding begining, the reception were very helpful and respectful both to us and the wedding party. We were early, however our room was available. The room was spacious and comfortable with a pleasant view of the lodges. We left...

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Thank margaretPerthshire
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall certainly share with our team. We have over a 170 weddings a year at Lochside and we pride ourselves on being able to ensure our leisure guests and wedding guests have an excellent time. Our menus are great value for money and our kitchen continuously produce sought after dishes....

New Cumnock, United Kingdom
Reviewed 16 April 2017

Have been to lochside many times for meals but I have to say that today, my mother in law's 95 th birthday dinner, the Easter menu could have been better, the service was very poor, mains delivered before starters finished, table not cleared after each course. I appreciate there was a wedding in the hotel but my husband said that...

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Thank Lagavulinlass19
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback if you could give me a call to discuss that would be great.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more   less 

Additional Information about Lochside House Hotel & Spa

Address: Nr New Cumnock, New Cumnock KA18 4PN, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock
Price Range: €119 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lochside House Hotel & Spa 4*
Number of rooms: 35
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Also Known As:
Lochside Hotel New Cumnock
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Questions & Answers

Here's what travellers have asked, with answers from Lochside House Hotel & Spa staff and other travellers.
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Questions? Get answers from Lochside House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The large hot tub shown on website is only in the 10 person lodge other lodges have a smaller version.”
ralison22, 21 May 2017 | Read review
“While the lodge sleeps up to 12 comfortably the 2additional beds are within the upstairs rooms making them family rooms.”
marymcginn2017, 4 May 2017 | Read review
“Garden Rooms nice and large”
HOLIDAYS4TWO, 21 Apr 2017 | Read review
“Lodges - amazing. Honeymoon suite - beautiful.”
BookAddictedMissy, 1 Apr 2017 | Read review
“Most rooms are reasonably quiet but not next to delivery bay.”
iancR5598SK, 13 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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