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Galgorm Resort & Spa

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2,362 Reviews from our TripAdvisor Community

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There are newer reviews for Galgorm Resort & Spa
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Showing 2,352: English reviews
1 review
Reviewed 21 March 2016

We recently visited Galgorm as a weekend getaway. What an outstanding place. From the moment we walked in the door the staff could not do enough for us to make our stay more enjoyable. The reception team were very welcoming and knowledgeable. We stayed in one of the Deluxe rooms which was comfortable, clean and so relaxing. The new Thermal... More 

Helpful?
Thank Jacko151Kent
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. Thank you also for your kind comments regarding our staff; I will pass them along personally. It was lovely to hear that you enjoyed your stay in our new Deluxe room, and that you took the time to experience our Thermal Village, with its "breathtaking" views of the river Maine!... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 March 2016

Recently attended my nephews wedding at the Galgorm, everything is 1st class at this hotel. Lovely staff, beautiful hotel, great accommodation and the food is to die for. We stayed in one of the Fisherman's Cottages and it was perfect, like a home from home with everything you could possibly need. We didn't use the kitchen in the cottage because... More 

Helpful?
Thank Francis D
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I was delighted that you enjoyed your stay with us while attending your nephew's special day. Our Fishermen's Cottages are very popular, especially as they are in such close proximity to the hotel and our wedding venues. Although the cottages are self catering, I do agree that the choice of... More 

Cloughmills, United Kingdom
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 March 2016

Went for afternoon tea (starts @ £25 per person). It was very nice with a big selection of teas. 4 different small sandwiches, a small cup of soup and a selection of tray bakes. The service was good but most of the servers were foreign. A nice treat but probably not great value and you might be hungry after.

Helpful?
Thank Uisge1982
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I was delighted to hear that our servers looked after you so well and that you enjoyed your afternoon tea, however, I am disappointed that you felt that our prices were excessive; we feel that our prices are relative to other establishments in our sector. We hope that this will... More 

Derry, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 March 2016 via mobile

This was our second visit after going to a wedding here last year. On arrival we had a a card and chocolates in our room welcoming us back and the room had great views of the river and new thermal spa. The thermal spa was fantastic, might seem a bit off putting being outside (from someone who gets chilblains in... More 

Helpful?
Thank mcd87
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. One of the greatest compliments we can receive is when a guest leaves with the desire to return, and we were delighted to be able to welcome you back to the Resort so soon! I was happy to hear that you braved the cold to enjoy all that our Thermal... More 

Belfast, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 March 2016 via mobile

Be prepared for horrible and incompetent staff! Stayed here so many times as facilities are fantastic but the customer service is beyond dire! One visit I prepaid but when I arrived I was told I had to pay, and I then had to prove I already had. Same thing happened on check out when I had a bill for £200... More 

Helpful?
4 Thank Rachel L
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. My sincere apologies for the issues that you experienced during your recent stay. I would greatly appreciate the opportunity to discuss these issues with you and would be grateful if you could contact me privately with your preferred telephone number and the most convenient time to call. I look forward... More 

Lisburn, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 March 2016 via mobile

Lovely room, spa was absolutely superb. Food in Gillies perhaps wasn't just as good as we had hoped - it was very good, but didn't blow me away. A very enjoyable stay though and would definitely return.

Helpful?
1 Thank Gill G
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. It was lovely to hear that you enjoyed your birthday treat with us and that you found the Spa to be "superb"! My apologies that your dining experience in Gillies was not what you had hoped for; we do have two other restaurants within the Resort - The River Room,... More 

Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2016 via mobile

We checked in on valentines weekend for a relaxing night away and thermal village didn't disappoint. Beside a river we lay in a private hot tub and took in the great sights around us. The 2 swimming pools, hot tubs and sauna facilities are probably the best in Northern Ireland. Staff were always on hand and very helpful. Hotel room... More 

Helpful?
1 Thank 342rayd
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and that you took the time to enjoy one of our romantic Riverside Tubs beside the River Maine! With regards to your room: Galgorm Resort and Spa has a 4 star AA rating, but may I suggest trying one of... More 

Belfast, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 March 2016

Planned an overnight stay as a present from our daughter, arrived to very courteous friendly staff. Our room was large but very dark as only had a small window. We noticed a loud continual thudding noise like footsteps & banging almost like people going up & down stairs. We ignored it & went to the thermal village. WOW it was... More 

Helpful?
1 Thank sharonmoore1
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. My apologies for the noise issues that you experienced during your stay; our stairways are not used regularly as a rule, so I shall certainly investigate the daytime noises you describe, in the hopes of finding the source, and many thanks for your feedback which is invaluable to us. I... More 

Ballymena, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 March 2016

My husband bought my sister and l a special treat for my birthday....He didn't want to go. It was lovely, we loved the spa, very relaxing and the treatment was pure heaven. When l told him how good it was, he wants to go!!! Great time had by both of us.

Helpful?
Thank Janice F
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am delighted that we were able to make your birthday treat so special for you, and that you took the time to relax and enjoy the Thermal Village and your Spa treatments. I do hope that you return in the near future, perhaps with your husband this time, so... More 

Manchester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2016

I read a review in a national paper saying that Galgorm has to be one of the top 5 Resort Spa's in the UK and it definitely lived up to its reputation !!. From the moment we arrive the staff were very attentive and welcoming. It was a trip for my wife's birthday and on arrival in the room there... More 

Helpful?
1 Thank NickHum73
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. We are delighted that you chose to spend your wife's birthday with us, and that you both enjoyed your stay so thoroughly. Our Riverside Tub experience sounded like the perfect way to pamper yourself after a relaxing day in the Thermal Village! I am glad that you enjoyed your dining... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Gillies Bar & Grill
Gillies Bar & Grill
Cuisines: Irish, European, British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Northern Ireland's Premier luxury Hotel and Spa situated only 30 minutes from Belfast is the perfect location to relax and get away from it all...and with some fantastic accommodation and Spa offers this Spring, there really is no excuse not to treat yourself...Galgorm Resort & Spa is set in 163 acres of lush parkland near Northern Ireland's most renowned scenic attractions and is just 30 minutes from Belfast city centre, 20 minutes from Belfast International airport and 35 minutes from George Best Belfast City airport.Our facilities include 122 bedrooms and luxurious suites, designed in a contemporary style whilst keeping the focus on superior quality features associated with a classic country gentleman's residence. Full business communications facilities are provided in-room as well as entertainment for when it's time to relax.The resort also offers delightful countryside self catering cottages on site and unique log cabins situated alongside the flowing and tranquil River Maine.With miles of fishing on the River Maine, on-site stables, the most picturesque of walkways and cycle routes and the world class Spa at Galgorm, you'll find plenty to while away the hours as you escape into this home away from home. ... more   less 

Additional Information about Galgorm Resort & Spa

Address: 136 Fenaghy Road, Ballymena BT42 1EA, Northern Ireland (Formerly Galgorm Manor)
Region: United Kingdom > Northern Ireland > County Antrim > Ballymena
Price Range: €208 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Galgorm Resort & Spa 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Galgorm Resort And Spa
Galgorm Hotel Ballymena
Galgorm Manor Hotel
Galgorm Manor Ballymena
Galgorm Resort & Spa Ballymena, Northern Ireland
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Questions & Answers

Here's what travellers have asked, with answers from Galgorm Resort & Spa staff and other travellers.
15 questions
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4 months ago
4 months ago
UK
Newry, United Kingdom
4 months ago

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Questions? Get answers from Galgorm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if going to the spa take the water bottles from the fridge with you as you have to pay for the water to drink in the spa.”
 of 5 bubbles theis, 1 Dec 2016 | Read review
“over all excellent”
 of 5 bubbles 381doreens, 1 Dec 2016 | Read review
“We had a suite on the forth floor, there was so much space, it was so relaxing and we didn't hear a peep!”
 of 5 bubbles JoanneCC44, 29 Nov 2016 | Read review
“Rooms are spacious and bed comfy.”
 of 5 bubbles Lainey2170, 28 Nov 2016 | Read review
“I didn't stay overnight.”
 of 5 bubbles Cararonan56, 27 Nov 2016 | Read review
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