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The Old Government House Hotel & Spa

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The Old Government House Hotel & Spa
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1,012 Reviews from our TripAdvisor Community

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Showing 968: English reviews
paris
Reviewed 8 May 2015

just spent a week at OGH and find the staff to be absolutely first rate, all the way from reception to room maids. Just arrived in France from Guernsey to Saint Malo, at the hotel des thermes where the staff is a joke in comparison, an absolute joke. My room was extremely well furnished and decorated, all ameneties were perfect...

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Helpful?
Thank maraishouse
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear maraishouse, Thank you for your kind review of The OGH. We are delighted that you enjoyed your stay with us, and we will pass your compliments onto the teams. We look forward to welcoming you back on another occasion. Kind regards Andrew Chantrell General Manager

Seattle
Reviewed 8 May 2015

My wife and I recently stayed at the OGH in St Peter Port. It is a wonderful hotel that preserves the best of the old while embracing the comfort that one expects from a luxury property. Dale Scholtz, Guest Experience Manager, was particularly helpful in assisting us with every request we made. The lodging and dining were both excellent. We...

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Helpful?
Thank SeaMont51
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear SeaMont51, Thank you for your review. We are delighted that you and your wife enjoyed your stay with us. We will pass your kind words onto the staff, particularly to Dale, and we look forward to welcoming you back with us on another occasion. Kind regards Andrew Chantrell General Manager

Hamilton, Bermuda
Reviewed 6 May 2015

We recently stayed at the Old Government House for a long weekend away. It really is a fantastic choice on the island - the staff are incredibly welcoming and friendly and nothing at all seemed to be too much. There is a certain old fashioned charm to both the service and decor and the view from our bedroom was nothing...

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Helpful?
Thank BDAShorts101
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear BDAShorts101, Thank you for your kind review. We are delighted that you enjoyed your long weekend with us, particularly the hotel bar, and resident pianist. We will pass our compliments onto the teams, and we look forward to welcoming you back to The OGH in the near future. Kind regards Andrew Chantrell General Manager

London, United Kingdom
Reviewed 5 May 2015

Stayed for three nights for a friends birthday and it was perfect. The staff were friendly and helpful. The rooms lovely. Just a few minutes walk from shops and marina. The restaurants were fantastic with delicious food that could not be faulted. The Spa was brilliant and the staff excellent. A fantastic hotel that had the luxury for a special...

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Helpful?
Thank DToms
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear DToms, Thank you for your kind review following your recent stay with us. We are delighted that you enjoyed your stay with us, particularly the food and the spa and will pass your compliments onto the team. We look forward to welcoming you back to The OGH again very soon. Kind regards Andrew Chantrell General Manager

Ipswich, United Kingdom
Reviewed 4 May 2015

Have just spent a weekend at this hotel and it was excellent. The environment, the staff, everything was as it should be. We will be back, thank you for a great weekend. Only downside is the room we had, had secondary double glazing so suffered from condensation.

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1Thank Pete F
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear Pete F, Thank you for taking the time to share feedback following your recent stay at The OGH. We are delighted that you enjoyed your weekend with us and apologise again for the issue with condensation on the windows which our maintenance team is looking into. We look forward to welcoming you back in the near future. Kind regards...

Stockport, United Kingdom
Reviewed 26 April 2015

We stayed for 3 nights over the Easter Weekend in a King Bedded Sea View room with balcony, room 125, the room was luxuriously appointed and the balcony had an amazing view across St Peter Port harbour to Herm and Sark. What makes this hotel truly 5 star is the staff, they are all friendly, attentive and very professional, we...

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Helpful?
Thank Darran B
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear Darran B, Many thanks for your kind review of our hotel. We are delighted that you enjoyed your stay with us, particularly room 125. We apologise again for the inconvenience that you experienced with your TV and hope to have remedied this very soon ensuring that you will see a marked improvement when you next visit us. We are...

Sevenoaks, United Kingdom
Reviewed 20 April 2015

What a lovely hotel! Location is great a couple of minutes walk down to the seafront and town. We had upgraded to a sea view room which had a gorgeous balcony with stunning views across to Herm. Staff were lovely - breakfast was fabulous all in all a wonderful weekend. Definitely going back to OGH

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Helpful?
Thank CandyJacki
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear CandyJacki, Thank you very much for your kind review. We are delighted that you enjoyed your stay with us, particularly your sea view balcony room, and we look forward to welcoming you back soon. Kind regards Andrew Chantrell General Manager

Reviewed 13 April 2015

Splendid view. Lovely location, tasteful deoration and above all outstanding personnel. They will remember every detail and preernce you may have. Try the resturant and enjoy great dishes such asthe chicken soup or the cheese cake.

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1Thank Hans H
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear Hans H, Thank you for taking the time to share your experience at The OGH with other travellers. We are delighted that you enjoyed your stay with us, and will pass your compliments onto the staff – particularly the restaurant and kitchen and look forward to welcoming you to The OGH in the near future. Kind regards Andrew Chantrell...

Reviewed 4 April 2015

My husband booked this hotel as a birthday surprise for myself. The building is just so beautiful and the decor was very stylish with a traditional theme. I just loved it! However what was even more special is how great all the staff in this hotel are. Actually I've never had this standard of service nowhere else in the world....

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Helpful?
Thank Vanessa B
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear Vanessa B, Thank you for taking the time to provide us with feedback following your recent stay with us. We were delighted that you spent your birthday with us, and we are pleased that you found the staff helpful. We shall pass your compliments onto the teams, and look forward to welcoming you back soon. Kind regards Andrew Chantrell...

London
Reviewed 2 April 2015

I had not intended to spend the night in Guernsey but I noticed fog rapidly descending whilst I waited for my flight. Not being sure if would be able to leave I telephoned the hotel, explained the situation and they were happy to reserve a room, WITHOUT any penalty should my flight actually leave. What a refreshing attitude... The fog...

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Helpful?
Thank travel-agent-boris
AChantrell, General Manager at The Old Government House Hotel & Spa, responded to this review

Dear travel-agent-boris, Thank you for your wonderful review. We are delighted that you enjoyed your impromptu stay with us, and we will pass your compliments onto the teams, particularly to the restaurant and kitchen. We look forward to welcoming you back to Guernsey in the near future, hopefully without the inconvenience of fog. Kind regards Andrew Chantrell General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 

Additional Information about The Old Government House Hotel & Spa

Address: Ann's Place, St Peter Port, St Peter Port GY1 2NU
Region: United Kingdom > Channel Islands > Guernsey > St Peter Port
Price Range: €192 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Old Government House Hotel & Spa 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Old Government Hotel
Hotel Old Government
The Old Government House Hotel & Spa Guernsey/St Peter Port, UK
Hotel Style:
#1 Luxury Hotel in St Peter Port
#1 Family Hotel in St Peter Port
#2 Romantic Hotel in St Peter Port
#4 Business Hotel in St Peter Port
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Questions & Answers

Here's what travellers have asked, with answers from The Old Government House Hotel & Spa staff and other travellers.
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Questions? Get answers from The Old Government House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need it, ask for a separate shower cubicle as otherwise shower is in the bath”
  • view from the Guet at Cobo
  • view of Castle Cornet from our balcony room 119
St Michael, 21 Apr 2017 | Read review
“We stayed in a King Room and were really impressed with the space and quality of the accommodation.”
AndyS1967, 19 Apr 2017 | Read review
“Go for an upgrade to a King room (although it will probably cost a bit more)”
DriffieldRick, 12 Apr 2017 | Read review
“Sea view will make all the difference for a special occasion.”
Beec_8, 11 Apr 2017 | Read review
“Front desk staff will go the extra mile for guests.”
JOT2016, 7 Apr 2017 | Read review
5 of 5