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Merton Hotel

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Merton Hotel
Merton Hotel
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1,517 Reviews from our TripAdvisor Community

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Showing 1,463: English reviews
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Reviewed 5 days ago NEW

Took grandson on a visit here .very nice. Family Room was nice although would have preferred a lower room.breakfast buffet ideal with lots of choice.good entertainment. Gardens. Choice of eateries. Good location and pool is great. Spent a lot of time at the pool area.

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2Thank Marita a
Ballymena, United Kingdom
Reviewed 7 February 2017

We stayed here last June, and have to say had a really great time although for being in our 40's were probably some of the younger residents! the rooms are a little tired, but it's big and has a great leisure complex called the Aquadome, although you do have to cross the road. The Flowrider is an absolute must, we...

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1Thank poppythesurfingdog
Seymourgroup, General Manager at Merton Hotel, responded to this review

Thank you for your comments and honest feedback regarding the Merton Hotel. You'll be pleased to know that we have already replaced some of the wetsuits that had become damaged due to wear and tear. We will continue to replace the wetsuits throughout the season to ensure all riders are fully protected. Thanks so much for your kind comments regarding...

Dagenham, United Kingdom
Reviewed 31 December 2016

This was my first ever trip to Jersey and I have to say that the Merton Hotel really did make my stay unforgettable. From arrival right through to our departure we were made to feel at ease and the staff could not do enough for us. Unfortunately, we lost a day of our holiday, due to fog at the airport...

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2Thank Ashgaroth24
LONDON
Reviewed 28 November 2016

lovely hotel clean hotel people great service good and really good food will come for another stay asap would recommend to people lovely and quiet on time of our visit but would love to take kids for a break

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1Thank kingsfour
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Thank you for your review of the hotel - we are so pleased you enjoyed every aspect of your stay. We look forward to welcoming you back with your children who we are sure will really enjoy all the special facilities we have

Reviewed 27 November 2016 via mobile

We have stayed at the Merton a good few times before and decided to return once more. Hotel is a bit dated but tidy however on the day of departure about 5minutes if even that after it was time to check out we got a call telling us quite abruptly that check out was at 10 and we needed to...

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6Thank Vicky C
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Dear Vicky C Thank you for your review. We are always pleased to hear from our repeat guests and can only apologise for the over zealous call regarding check out. As I'm sure you will appreciate from previous stays, we spend a lot of time training our staff to be courteous and considerate at all times. I am sorry that...

Jersey, United Kingdom
Reviewed 18 November 2016

I have stayed at the hotel for spring breaks with my children over the years, Christmas functions and recently my Birthdays when watching the New Jerseys (made to feel very special by Bernard). The food and customer service is excellent it caters for everyone. Well worth a visit. Something for everybody and close to the main hub of St Helier....

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1Thank Stingray123817
Hereford, United Kingdom
Reviewed 16 November 2016

I've never heard of this place and it wouldn't have occurred to me to book here, but I was placed here by Flybe when my flight was fogged out. Overall I really enjoyed it. I loved the maze-like aspect and would've quite happily carried on wandering. The food was good. The staff were superb and handled everything with aplomb. My...

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1Thank blannit
Merseyside
Reviewed 15 November 2016

We stayed in the Merton hotel for 3 nights October for the first time. We loved it that much we have booked to go back December. Lovely hotel with Lots to do, spotlessly clean, rooms nice and modern, breakfast amazing such a lot of choice, staff friendly and helpful. free wifi, choice of restaurants and bars very reasonable too.You also...

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1Thank Paula C
Palm Harbor, Florida
Reviewed 9 November 2016

The staff were very friendly and nice, breakfast very good, beds comfortable. Downside - stay was from 6-9th November, it was very cold and hotel does not have heating on until 5pm in the evening, so very cold from 10am to 5pm. Not good enough for the winter.

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5Thank PatBrighton78
St Brelade, United Kingdom
Reviewed 9 November 2016 via mobile

Popped into the enquire about the gym membership. Friendly helpful lady on reception was very welcoming and informative. Not used this hotel for a long time but will start using the restaurant and leisure facilities after todays experience. Well done Jennett (?) you are a real Ambassador for the Merton.

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1Thank PaddyGallagher
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Thank you for your review - we are glad you had such a positive experience and look forward to welcoming you back to enjoy our many facilities in future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
Official Description (provided by the hotel)
At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof. ... more   less 

Additional Information about Merton Hotel

Address: Belvedere Hill, StSaviour JE4 9PG
Region: United Kingdom > Channel Islands > Jersey > StSaviour
Price Range: €87 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Merton Hotel 3*
Number of rooms: 286
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Also Known As:
Merton Hotel St Saviour
Merton Jersey
Merton Hotel Jersey, Channel Islands
Merton St Saviour
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Questions & Answers

Here's what travellers have asked, with answers from Merton Hotel staff and other travellers.
27 questions
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Questions? Get answers from Merton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 607 for comfort and convenience”
 of 5 bubbles Ashgaroth24, 31 Dec 2016 | Read review
“Don't stay reception side as too close to kitchens”
 of 5 bubbles Stingray123817, 18 Nov 2016 | Read review
“Try for a room where you have good wifi reception.”
 of 5 bubbles Lucien1972, 9 Nov 2016 | Read review
“Floor 5 or 6 even numbered rooms 02 to 12.... distant sea view”
 of 5 bubbles 550foxy1962, 7 Nov 2016 | Read review
“All the rooms are modern and comfortable and there is very little difference between rooms.”
 of 5 bubbles sethstone, 7 Nov 2016 | Read review
5 of 5