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Traveller (292)
Room & Suite (293)
Pool & Beach (94)
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Overview
  • Excellent58%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“star room”(110 reviews)
“flow rider”(60 reviews)
“kids club”(69 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Offers from Merton Hotel
Special Offer: ***FREE EVENING MEALS***
Offers from Merton Hotel
Special Offer: ***FREE EVENING MEALS***
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Reviews (1,773)
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1,713 results
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513
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985
513
164
39
12
Show reviews that mention
All reviewsstar roomflow riderkids clubkids zonejersey joesfamily suitepool complexst helierbuffet restaurantaqua domelobby barevening entertainmenthalf boardhoward davis parkamerican dinerbunk bedsgreat family hotel
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1 - 5 of 1,713 reviews
Reviewed yesterday via mobile

Family hotel which doesn’t look like much but us wonderful inside. Had a room with a double bed and a bunk bed which was great as a single parent travelling with two children. The walls are a little thin and we could hear the children...More

Thank Raheela A
Hotel's Favourite
Reviewed 16 July 2017

just returned from this hotel on a 7 day half board holiday from the reception staff ,bar staff,porters,cleaners,waiters,all first class food was the best ive ever had,and ive been to lots of holidays abroad. fresh,tasty,with plenty of selection room i had seemed to be just...More

11  Thank taylorlouis
Reviewed 4 days ago

Same as last year: Suite in separate building with whole family for 4 nights. Room for 2 for 2 nights in main hotel as part of 50 strong group. First off, family stay in suites: We were given rooms on the 4th floor this year...More

Thank Miles L
Response from Seymourgroup, General Manager at Merton HotelResponded 3 days ago

Dear Miles L Thank you for your comprehensive review and constructive comments after your second stay at the hotel and Merton Suites. I can only apologise if we did not meet some of the standards you expected. We always try to solve issues that may...More

Reviewed 4 days ago

Fantastic hotel, friendly staff, clean and very good amenities. Food was absolutely fabulous, variety was unbelievable and location was ten minute walk into St Helier. Plenty of local buses to take you to every part of the island for a flat rate cost of £2...More

Thank veruty
Reviewed 5 days ago

We recently stayed at the Merton Hotel on our U12s Rugby Tour to Jersey. 88 people traveled in families. From the very start of booking with the hotel to the checking in and stay was faultless, the staff were brilliant, all of our requests were...More

Thank adprich
Response from Seymourgroup, General Manager at Merton HotelResponded 3 days ago

Dear adprich Thank you so much for your very kind review. We are really pleased to know that everyone in your group enjoyed their stay with us and hope you will be back again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$119 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$119 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (292)
Room & Suite (293)
Pool & Beach (94)
Dining (85)
Amenities (40)
Family and Play Areas (18)
Business Centre & Event Rooms (1)
Questions & Answers
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Laurenlalala
16 March 2018|
AnswerShow all 9 answers
Response from ratcliffejersey | Reviewed this property |
There is one public entrance with disabled entrance. 10 to 15 minute walk to central St. Helier Jersey's capital and main town.
1
Vote
karen a
8 February 2018|
AnswerShow all 5 answers
Response from Seymourgroup | Property representative |
Thank you for your enquiry. There are no balconies on rooms at The Merton Hotel, but The Merton Suites all have large South facing balconies.
0
Votes
432thelyons
27 October 2017|
AnswerShow all 2 answers
Response from Seymourgroup | Property representative |
The Merton Hotel has safety deposit boxes, which are free of charge to use, at Reception. The Merton Suites have safes in each Suite. The tea/coffee trays in the hotel are replenished each day.
1
Vote
Room Tips
"Away from bars/reception. If you can go for a (high floor) Suite - or haggle over a lower floor Suite with a..."
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"We asked for a quiet room and got one, great."
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"5th Floor at the back of the hotel looking towards the sea."
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"274, it's well away from the noise."
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