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Monterey Hotel

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Monterey Hotel
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689 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Greater London, United Kingdom
Reviewed 27 October 2016

Though initially pleased to get this hotel at a good rate, I found the hotel to be poorly located for easy access to St.Helier town centre. I arrived at the main bus station at 7.30pm and arrived at the hotel at 8pm using main roads (on foot). Though the management refer to a route through Millennium Park, this isn't the...

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Helpful?
1Thank Rheydon
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your comments and the various points which are noted. We are located where we are located and this suits the vast majority of our guests choosing to stay with us. By way of note, many town centre hotels do not enjoy the large car park we offer as a free facility and this makes a difference to...

Reviewed 26 October 2016 via mobile

This hotel is superb. Maybe not the most modern but that's what makes it so charming. It's very clean with every facility one would need....parking, wifi, modern tv.....nothing was missing. The location is perfect and very convenient to just about everywhere one might want to go. In all areas the staff were superb and could not have been more attentive....

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Thank Studio202
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your lovely and thoughtful comments. These are appreciated. You would of course be most welcome on any return visit. We would be delighted to welcome you back to the Monterey. Thank you once again.

London
Reviewed 26 October 2016

Stayed here at very short notice, October 2016 for two nights for a quick trip to Jersey with my wife. I have been to Jersey many times before, as my parents had property there, but now that that has gone, have had to use a hotel. I basically made my decision on price and location as I wanted to be...

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1Thank ScottLondon
Guernsey, United Kingdom
Reviewed 24 October 2016 via mobile

A short 3 day break. Good onsite parking. Rooms ok, with the full bar menu available as room service which is a great asset. Breakfast is buffet style, very clean offering, no grease at all. Overall yes, an old building but would stay again

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Thank Grant C
Westcliff-on-Sea, United Kingdom
Reviewed 24 October 2016

We spent four nights here in October on a surprise visit to Jersey for my wife's birthday. The room was very clean and very comfortable and had everything required , The evening menu was excellent as was the breakfast with plenty of choice .Staff were very attentive and service was very good . The hotel was about fifteen minutes walk...

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Thank BRIAN403
London
Reviewed 17 October 2016 via mobile

Very friendly staff, comfortable room, very nice breakfasts!! Only thing against it was the TV in the bedroom was a little small! Recommend for good value and good service. We were only there for two nights would stay again next time for longer I hope!

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Thank jonesy_8
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that you would have like to stay longer at the Monterey if you were to re-visit. It is wonderful that you feel we are a great hotel. We have free WiFi throughout and this is an important added feature along with an all day menu. Thank you.

Durham
Reviewed 16 October 2016

We've been to st helier several times and always stayed on the sea front but I picked this hotel because of its good reviews. Being honest this hotel was not for us but it may and does suit many others. It's in a residential area and is a 15 minute walk to town centre and another 5 minutes to the...

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3Thank Cas62
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your feedback. We are located within a short walk of the town of St. Helier and this suits our guests when choosing this location. Access to the town is a pleasant stroll if taking in the new Millennium Town park en-route. Your feedback is noted and thank you once again.

Chelmsford, United Kingdom
Reviewed 16 October 2016

Short break for the weekend with my family for my husbands special birthday. Checking in late Friday evening with a 11 month old baby, was quick so much appreciated. All 3 rooms were close together as requested. Rooms were a bit dated but they were spotlessly clean. Breakfast was lovely and the meal we had in the bar was delicious...

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Thank sjmaltby2016
wales
Reviewed 12 October 2016

Nice hotel with pleasant staff, Victor gave outstanding service. Breakfast is good with a fair selection of food .we ate here for 3 nights with Friday being a car very night at £17 .50 a head for 2 courses .the only problem was I ordered spicy prawns for a starter and they had run out of them so had prawns...

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1Thank hercules007
Chelmsford, United Kingdom
Reviewed 11 October 2016

Stayed here for the weekend as part of my Dad's birthday celebrations. Apart from the decoration in the bedrooms being a bit tired and dated, this is a lovely hotel with extremely helpful and outgoing staff. The breakfast was a buffet style cooked breakfast, as well as pastries, fruit and cereals, and was delicious! All in all a very good...

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2Thank p_maltby44
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments that we are a very good 3 star hotel. This is appreciated. We are traditional in style and are a purpose built hotel with good public areas. Our staff are delighted with your feedback and that you would recommend us. Thank you once again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: €92 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier
Hotel Style:
#2 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Monterey Hotel staff and other travellers.
25 questions
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6 months ago
Liverpool, United Kingdom
over a year ago

See all questions (25)

Questions? Get answers from Monterey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior doubles are larger”
 of 5 bubbles MartynC581, 29 Mar 2017 | Read review
“Ground floor direct access to outdoor pool patio doors on each room 1st and 2nd floors all look on to outdoor pool”
 of 5 bubbles postmanGlasgow, 25 Mar 2017 | Read review
“Maybe ask for a room at the back if you think road noise might disturb.”
 of 5 bubbles Sharpeset, 19 Feb 2017 | Read review
“Top floor rooms are very hot, but we solved this by turning the radiators off and leaving the windows open.”
 of 5 bubbles brendasU8635VX, 2 Jan 2017 | Read review
“Top floor rooms get very hot even in winter.”
 of 5 bubbles chasber, 4 Nov 2016 | Read review
5 of 5