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Grand Jersey Hotel & Spa

Traveller (452)
360
Panoramas (8)
Room & Suite (250)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS

Location

Full view
88Good for walkers
Grade: 88 out of 100
28Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
1,950Reviews
700Photos
22Q+A
100Room tips
Traveller rating
  • 1,036
  • 573
  • 219
  • 77
  • 46
Time of year
Traveller type
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Popular mentions
We have just come back from 6 days here and couldn’t fault it. The staff are very friendly, nothing is too much trouble. Our room was very clean. The breakfasts are really good. We will definitely be back. Whilst all the staff were lovely, a few that stood out for us was
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The hotel is situated very close to the centre of St Helier with fantastic views over St Aubin bay. The rooms are spacious with all the usual facilities. The staff are extremely friendly and helpful. The breakfast is excellent. There is a good indoor swimming pool plus a good
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Response from ThusithaS16, Manager at Grand Jersey Hotel & Spa
Responded yesterday
Thank you very much for your review. It's great to hear that you enjoyed your stay with us and was pleased with the facilities and the service you received. We very much value your feedback and will make sure to pass it on to the entire team. Thank you again for your review and choosing to stay with us, we look forward to welcoming you back soon. Kind regards, T Sumanasekera Hotel Manager
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Excellent service and accommodation! Nothing too much trouble for an efficient staff. Food and wine of high quality but a little overpriced in comparison with other local outlets. Nevertheless, if you want to be pampered and have access to a first rate Spa, this is for you!
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Response from TalanaW2, Deputy General Manager at Grand Jersey Hotel & Spa
Responded 3 days ago
What a lovely review, thank you! I am truly delighted to read your lovely comments and I am so pleased that you thoroughly enjoyed your stay with us. Your personal recommendation really means the world to us, thank you. I do hope that we will have the pleasure to welcome you back in the very near future.
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On the esplanade. Easy walk into town and bus station. The rooms are very well appointed with all the extras you will need. Very friendly and helpful staff. Good pool and spa area. Plenty of selection breakfast including fish and lovely backed goods. Very comfortable public
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Response from TalanaW2, Deputy General Manager at Grand Jersey Hotel & Spa
Responded 3 days ago
Thank you very much for taking the time to post a review following your recent stay. It is so lovely to read your comments and I am delighted that you thoroughly enjoyed your stay. I do hope we will have the pleasure to welcome you back in the near future.
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Very nice, clean room. Great location-walking distance to marina, beach, shopping, restaurants. Free parking (although somewhat limited). Included breakfast buffet was excellent-good selection of hot and cold items. Servers were friendly-we particularly enjoyed Madelina. Staff
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Response from Talana W, Deputy General Manager at Grand Jersey Hotel & Spa
Responded 6 days ago
Thank you for taking the time to post a review following your recent stay. It is really lovely to read your comments and I am delighted that you enjoyed your stay. Thank you for your kind comments with regards to the breakfast team and in particular Madalina, please be assured that I will share your comments with the entire team and with Madelina in particular. Thank you again for choosing Grand Jersey and I do hope we will have the pleasure to welcome you back very soon.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Jersey Hotel & Spa
The Ocean View Deluxe Room at the Grand Jersey
Professional photo exclusively commissioned by TripAdvisorGrand Jersey Hotel & Spa
The Superior Seaview Room at the Grand Jersey
Photo provided by managementGrand Jersey Hotel & Spa
Ocean View Superior Double room
room 305
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12345650
there are no gardens but you are immediately opposite the beach.......
1 vote
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Why can't the staff get TVs in the bedrooms to work?
You have to double press the TV button on the remote to start the TV
0 votes
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Is there a hairdryer in the room?
Yes on the bottom of the wardrobe floor.
0 votes
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Is there a hairdryer in the room?
Yes, also tea and coffee facilities. Lovely rooms
1 vote
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12345
"Room 339 is quiet with fab views."
"First floor and of corridor."
"Some of the ground floor rooms would be noisy with foot traffic."
"Rooms at the front of the hotel overlooking the sea are best, but the side sea view rooms cover much of the bay as a whole."
"No need for sea view at extra cost all rooms are well appointed"
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12345620
PRICE RANGE
US$128 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand jersey hotel st. heliergrand jersey st helier
LOCATION
United KingdomChannel IslandsJerseySt Helier
NUMBER OF ROOMS
123
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