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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Troy, North Carolina
Reviewed 20 December 2016 via mobile

Our stay was quiet and comfortable. The staff was friendly and helpful. The room was clean and the breakfast was okay. Will stay here again as this is a good stopping place on my ur travels. The breakfast was the only disappointment. The omelette was hard on the edges.

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Helpful?
Thank Lea B
Festus, Missouri
Reviewed 18 December 2016

Julie at the front desk was so helpful and friendly and even walked me up to my room because I was having trouble with my door key. She went the extra mile to make sure I got in my room. Thank You Julie!! Laura was also so friendly and helpful in the dining area. I went down a little late...

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Helpful?
Thank ddixon923
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear ddixon923, WOW! Thank you for your five star review. We are so happy to hear that Julie and Laura was able to make your stay a excellent one. We hope to see you again soon at our hotel. Thank You General Manager

Fort Worth, Texas
Reviewed 7 December 2016

The staff were excellent is working with our two family reservations. Julie and I spoke weeks before the trip and she said our reservations were all set and they would make every attempt to place our rooms near each other. The location was SPOTLESS and the breakfast, room service and lobby were above any expectations a person could have. We...

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Thank mward77
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear mward77, Wow! Thank you for taking the time to review your stay with us. We are pleased to hear that our staff made your stay pleasant ! We look forward to welcoming you back soon. Thank You, General Manager

Reviewed 1 December 2016

We checked in without reservations and were treated royally. Julie was helpful in getting us the best rate and was very informative.. The hotel was clean the room was fantastic. We really liked the breakfast . The bacon was crisp! The coffee was very good.

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Helpful?
Thank John G
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear John G, Thank you for your review! We truly appreciate your kind words about our staff. Julie will be happy to know how pleased you were with her service. We hope to welcome you back to our hotel soon! Thank You, General Manager

Bella Vista,AR
Reviewed 18 November 2016 via mobile

Very convenient next to 40. Check in process was easy, which was nice after a long day on the road. Comfortable bed, nicely appointed bathroom. Very efficient. Definitely a place for a good night's sleep for weary travelers.

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Helpful?
Thank Y2k7JK
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Y2k7JK, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest at our hotel. Thank You, General Manager

Paris, Tennessee
Reviewed 23 October 2016

Our family had a very comfortable, relaxed stay at HIE. The rooms were clean, and the staff was friendly and helpful. The ONLY thing I had issue with was NO vent fan in the bathroom. The steam from the hot showers kept things cloudy and stuffy. I'm not sure why the hotel was designed with no vent fans. Otherwise everything...

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Helpful?
Thank hartbn
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear hartbn, Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our staff and service met your needs and expectations. Our apologies that our bathrooms do not have fans, and only have vents as this is how our hotel was built. We look forward to welcoming you back...

Cincinnati, Ohio
Reviewed 18 October 2016

Hotel, was safe, clean and nice. Staff was very great. Miss Julie was very helpful and it was genuine not fake. Very close to the interstate and easy access to 40. Hotel was also one way in and one way out.

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Thank tmosbarger
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear tmosbarger, Thank you for taking the time to review your stay with us. We will let Julie know that you were pleased with her service. We hope to welcome you back again soon. Thank You, General Manager

Reviewed 22 September 2016

My experience has definitely had more negatives than positives but I still rate this hotel as average. The rooms are large and nice - there has always been hot water in the showers and having a coffee maker, fridge, and microwave is always a plus. My negatives can be summed up around customer service. Although everyone we encountered was pleasant,...

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Helpful?
Thank Katie M
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Katie M, We appreciate you taking the time to provide us with such detailed feedback about your stay. We apologize that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed along to all the necessary departments. This is not the level of service we aim to provide to our guest,...

Detroit, Michigan
Reviewed 31 August 2016

Booked a room block for a business event/meetings taking place in and around Nashville. Great location between cities. Nice hotel, rooms are comfortable, quiet and clean, friendly staff, good breakfast. Near restaurants, shopping and not a terribly far drive from downtown Nashville.

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Thank jbeez22
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear jbeez22, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel. Thank You, General Manager

Reviewed 7 August 2016 via mobile

We had a very pleasant stay here last night. The staff was responsive , the room was nice and very quiet. Breakfast was tasty with a good variety. We would definitely stay there again. Convenient location right off the interstate but quiet inside the hotel. A real bargain for the price!

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Helpful?
Thank Funtofky
gmlbacs, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Funtofky, Thank you for taking the time to review your stay with us. We are happy to hear what a wonderful stay you had. Looking forward to seeing you again soon. Thank You, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Lebanon,TN! Enjoy a comfortable stay along with our famous 'Southern hospitality' at Lebanon's newest and finest hotel - located just 22 miles from the Nashville International Airport (BNA) - providing easy access to many of Nashville's best attractions. With the Nashville metropolitan area just a half-hour from our Lebanon hotel - business travelers find it easy getting to and from their meetings. Local Tennessee businesses near our hotel in Lebanon include Cracker Barrel's corporate headquarters - the James E. Ward Agricultural Center and Cumberland University. Located just outside of Nashville - our Lebanon hotel offers convenient access to many of eastern Tennessee's best attractions - such as the Grand Ole Opry - the Country Music Hall of Fame and LP Field - home of the Tennessee Titans. Another popular Nashville attraction is the Nashville Super Speedway - which hosts a number of NASCAR and other motor sport races throughout the year. Known as one of the best places in America to shop for antiques - Lebanon offers shoppers a variety of antique stores. If you're looking for a more modern shopping experience - the Prime Outlets of Lebanon Mall are just seconds from our hotel. With a convenient location and access to many Nashville businesses and attractions - the Holiday Inn Express Lebanon is the ideal place to stay during your next trip to Tennessee. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 826 South Cumberland St, Lebanon, TN 37087
Region: United States > Tennessee > Lebanon
Price Range: €139 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lebanon
Holiday Inn Lebanon
Lebanon Holiday Inn
Hotel Style:
#6 Family Hotel in Lebanon
#7 Business Hotel in Lebanon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms were good at this location”
 of 5 bubbles mward77, 7 Dec 2016 | Read review
“Try for a room that is not in the front of the Hotel. The highway (route 40 ) is close and noisy,”
 of 5 bubbles , 1 Dec 2016 | Read review
“The quieter rooms are on the backside of the hotel away from the interstate and facing the tree line.”
 of 5 bubbles 221jon, 24 Apr 2016 | Read review
“Good stopover hotel”
 of 5 bubbles cc820, 25 Oct 2015 | Read review
“elevators didn't seem to run too fast..so plan on stairs or lower level rooms”
 of 5 bubbles mramey, 15 Jun 2015 | Read review
5 of 5