We decided to stay overnight at The Villa Rose to spend time and have dinner with family who had travelled to Donegal for the first time since the Pandemic began. I booked directly with the hotel and found the process to be friendly & efficient. I contacted the hotel the following day to book dinner for our group. I was then informed that the restaurant was not open midweek and that we would have to dine in the bar. I understand that Covid has presented great difficulties re staffing etc for hotels, and that at certain times of the year it may not be financially viable to open a restaurant midweek. However in July,at a time when indoor dining was not permitted and we could not dine elsewhere, it was very disappointing to be unable to eat in the hotel restaurant. The bar menu largely consisted of pizzas, burgers etc- not exactly fine dining or suitable for the older members of our group. I spoke to a manager who assured me there would be a roast of the day which was fine but didn't really provide the choice we associate with a restaurant experience. If the restaurant cannot be used then a few 'restaurant standard' specials on the bar menu could be provided. The seating in the bar at the table reserved for us (8 in total-some with mobility issues and I had made this clear when making the reservation) comprised of some low stools and two small tables. Aneta was most helpful in changing the seating and bringing over another table. I just felt that this menu & seating arrangement would be fine if you just popped in somewhere for a bite to eat but not when we had specifically booked into a hotel so that we could enjoy a meal with family we hadn't seen for a long time. The staff are friendly & efficient especially Aneta in the bar & Rachel at reception. Rooms are spotlessly clean, well appointed & comfortable with water and chocolates-a lovely touch. The hotel is in the centre of town and there can be noise from outside which should be taken in account when booking. All in all a very nice hotel.…
This is without doubt one of the best hotels we've ever stayed in. The room was spotless. The staff were amazing and mostly young who were really well trained. Breakfast was fantastic, words fail to describe dinner. We could have eaten the beef with a spoon it was so tender. We will not book anywhere else in future when we are in the area. There are a lot of other hotels in Ireland could learn a lot from this hotel. I am a wheelchair user and the staff could not do enough to accommodate me. We'll done Villa Rose see you soon.
We recently stayed and ate in this fantastic hotel. Although not far from home it felt like a real break away. Location is excellent, very good parking facilities, hotel is very clean and staff are excellent.. Rooms and bathrooms are spotless and spacious. Food in bar and breakfast is varied and of very good standard. Unfortunately the restaurant was not open during the week. All staff were attentive, polite and most helpful. Aneta in particular stood out as being so professional, thus making our meal only the very best. We did not have the opportunity to use the spa but have heard that it too is beautiful. We would highly recommend this family run hotel. Many thqnks.
room was gorgeous. Food and staff were lovely. disappointed that breakfast to bedroom wasn’t available as stated on the sheet in the room. We always look forward to breakfast in our bedroom. we also were not given any info on pool/spa etc there was not much interaction from reception staff
We came for husband's birthday from minute of walking into hotel great beautiful went to our room beautiful super clean and moderen bathroom super all covid regs in place went to forge bar had great meal staff excellent. Breakfast 🥐 super tasty and plenty of everything staff great spent day in town then we had snack sitting outside in great pods so good once again had dinner in main restaurant it was super staff so professional could not do enough for us manager so welcoming when leaving receptionist so friendly thought we where in Spain cannot wait to return thank you to all staff for making our stay brilliant