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Fairfield Inn & Suites by Marriott Sevierville Kodak

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#2 of 10 Hotels in Kodak
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Fairfield Inn & Suites by Marriott Sevierville Kodak
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337 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites by Marriott Sevierville Kodak
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Showing 335: English reviews
Caledonia, Michigan
Reviewed 11 April 2016

We chose this property as it was the closest Marriott-owned property to Dollywood. We were traveling on Spring Break vacation. I'm a Marriott Gold Elite Rewards member, and choose Marriott first whenever possible because they have consistent, reliable features and amenities among their many brands (awesome beds, quiet and clean rooms and properties and better-than-average breakfast buffets). This Fairfield Inn...

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Helpful?
Thank michiganpete7
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Michiganpete7, Thank you for taking the time to offer feedback regarding your recent stay at the Fairfield Inn & Suites Sevierville Kodak. I am disheartened to hear of your dissatisfaction and the issues you experienced during your stay. We do have staff on property at all times who are eager to offer any services possible to fix these issues...

Hampton, Tennessee
Reviewed 6 April 2016

We stayed here to be close to a surgery center where a family member was having surgery, then returning to the hotel to stay. We pre-purchased the rooms (2 room stay) and listed out requests for things such as extra towels, pillows, high floor, and away from the elevators. We also asked for a crib for one of the rooms....

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Helpful?
Thank Joe P
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Joe P., Thank you so much for your feedback regarding your recent stay at our beautiful Fairfield Inn & Suites Sevierville Kodak. I do apologize for the issues which you experienced while you were here; however, I am glad to hear that we were able to accommodate you and rectify these issues throughout your stay in a professional and...

Fishers, Indiana
Reviewed 3 April 2016

From the check-in to check-out, everything was excellent. Arriving very late, they had my key ready for me.. Clean rooms, plenty of towels for three kids, mini fridge, your own temperature control.. Room charges included breakfast. This area can get very busy during spring break and the breakfast area will reflect that. But the friendly staff was very eager to...

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Helpful?
Thank Ro_Fishers
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Ro_Fishers, Thank you so much for taking the time to review your recent stay at the Fairfield Inn & Suites Sevierville Kodak. Exceeding your expectations from the moment you check in until check out is our goal, so we are delighted to hear this wonderful feedback on your excellent stay. This area gets very busy from Spring Break on...

Reviewed 3 April 2016 via mobile

Stopped in here around 2pm Thursday to check in. Was told my room wasn't ready. But they took my name and told me which room I had and that it would be ready later. Ok. Fine. My family and I left to enjoy our day. In the meantime, I got on my Marriott app to cancel the second night is...

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Helpful?
Thank KyBlondeTraveler
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear KyBlondeTraveler, I am disheartened to hear the troubles you experienced with your reservations this past weekend! I do apologize for the inconvenience which I know this caused you, especially with the area being so busy due to Spring Break and several conventions going on. Anytime a reservation is made, it is absolutely guaranteed until either your arrival or until...

Reviewed 31 March 2016 via mobile

My husband and I stayed here for about 5 days. I did an advance purchase rate and checked in and out with the app. The staff was really friendly the rooms were very clean. My husband's only complaint was he thought the beds could be softer, I got use to after a while. The rooms aren't huge but we had...

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Helpful?
Thank Brandy M
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Brandy M., Thank you so much for providing such meaningful feedback on your recent stay at our beautiful Fairfield Inn & Suites Sevierville Kodak. We are delighted to hear that our staff service and room cleanliness exceeded your expectations! I do apologize that you found stink bugs in your room. We do have an exterminator who visits the property...

Annandale, Virginia
Reviewed 27 March 2016

This place is amazing. We only stayed there one night but I plan to come back to this hotel for a longer stay. The Staff seemed very friendly and helpful. We had the Queen Suite and the room was very clean and well stocked with towels for the entire family. We enjoyed the pool but it looked like someone needed...

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Helpful?
Thank CAD89
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear CAD89, We appreciate you taking the time to provide such lovely feedback regarding your recent stay at the Fairfield Inn & Suites Sevierville Kodak. I do apologize for the long lines in breakfast and the crowded pool area – the busy season has come early this year, much to our surprise! However, I am delighted to hear that our...

Freeport, Illinois
Reviewed 19 March 2016

Double bed suite was well designed and comfortable. Entire staff, front desk, housekeeping and maintenance did an excellent job. Debbie S. and housekeeping staff kept our room refreshed for the entire stay.

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Helpful?
Thank BNP61032
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear BNP61032, Thank you so much for taking the time to review your recent stay with us! I am so delighted that everything from the layout of your room to your check-in experience to our excellent housekeeping and maintenance teams exceeded your expectations. Your complete satisfaction is our number one priority. The next time you are in the area, please...

Garden City, Michigan
Reviewed 17 March 2016 via mobile

My sister & I stayed here for 4 days and it was wonderful . From Kristen at the front desk to the ladies Debbie S & Debbie N in house keeping, they were very helpful, professional, and friendly. That was three ladies made our stay very enjoyable!! Thanks girls!

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Helpful?
Thank trizkallah
Kelcie F, Front Office Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear trizkallah, Thank you so much for taking the time to review your stay at the Fairfield Inn & Suites Sevierville Kodak. Kristin, Debbie S., and Debbie N., are all pivotal members of our team here, and I will be sure to direct them to this review the next time I see them! I am so delighted to hear that...

Reviewed 9 March 2016

Great place to stay. It is more than what you pay for. The staff is really friendly and willing to help you out and also get extra items for your room with no sass or issues. Only downside is that the bed was really hard and could use some updating on that. The shower was awesome constant pressure and hot...

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Helpful?
Thank joshua m
Lori V, General Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Joshua M, Thank you for your review of our beautiful Fairfield Inn & Suites in Kodak TN. Our award winning staff strives to provide each of our guests with clean and comfortable accommodations as well as exceptional service. I apologize that we did not exceed your expectations when it came to the mattress. We will be renovating our hotel...

A TripAdvisor Member
1 review
Reviewed 6 March 2016 via mobile

We checked in late to this hotel but were greeted by a wonderful lady named Jackie who welcomed us and made us feel right at home. She wanted us to have a very comfortable stay so she upgraded us to a suite and gave us a very nice little welcome pack with snacks and water. The hotel itself is very...

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Helpful?
Thank A TripAdvisor Member
LoriVP, General Manager at Fairfield Inn & Suites by Marriott Sevierville Kodak, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to review our beautiful Fairfield Inn & Suites in Kodak TN. To say that Jackie is an asset to our property is an understatement; I am thrilled to know that you feel the same way! All of our award winning staff strive to provide our guests with clean and comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Brand new beautiful property located just off I-40 in the Sevierville 407 Business Village. Just a short drive to the Tennessee Smokies Baseball Stadium (Double A Affiliate of the Chicago Cubs). Right across the street from Bass Pro Shop, Chop House & Uncle Bucks Restaurants, Marble Slab Creamery, Beef Jerky Outlet, Chocolate Monkey Store. Shuttle service available for a small fee to all UT home games! ... more   less 

Additional Information about Fairfield Inn & Suites by Marriott Sevierville Kodak

Address: 3620 Outdoor Sportsman Place, Kodak, TN 37764 (Formerly Fairfield Inn & Suites Sevierville Kodak)
Region: United States > Tennessee > Sevier County > Kodak
Price Range: €98 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Sevierville Kodak 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Sevierville Kodak Hotel Kodak
Fairfield Inn And Suites Sevierville Kodak
Fairfield Inn Kodak
Hotel Style:
#2 Family Hotel in Kodak
#3 Romantic Hotel in Kodak
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites by Marriott Sevierville Kodak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing south have a view of the mountains in the distance on a clear day.”
 of 5 bubbles rone961, 28 Nov 2016 | Read review
“Get a room away from the busy road.”
 of 5 bubbles stephenfI6842AC, 15 Oct 2016 | Read review
“We requested a handicapped room and got a great one on the ground floor.”
 of 5 bubbles pksmith, 7 Oct 2016 | Read review
“Pick up a coupon book at the Tennessee welcome center for a reduced rate.”
 of 5 bubbles TybeeHandyman, 1 Sep 2016 | Read review
“Very Clean”
 of 5 bubbles coprice, 1 Aug 2016 | Read review
5 of 5