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30/7/2017 31/7/2017
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    Crowne Plaza Knoxville

    401 W Summit Hill Dr, Knoxville, TN 37902-1416
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    30/7/2017 31/7/2017
    US$131
    US$127
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    Traveller (84)
    Room & Suite (30)
    Dining (14)
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    756 reviews
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    Overview
    • Excellent47%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “market square” (137 reviews)
    “nice hotel” (36 reviews)
    “room service” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Knoxville
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    Hotel deals
    Holiday Inn World's Fair Park-Knoxville
    756 reviews
    #15 of 86 hotels in Knoxville
     
    Hilton Knoxville
    1,207 reviews
    #22 of 86 hotels in Knoxville
     
    Hampton Inn & Suites Knoxville - Downtown
    879 reviews
    #5 of 86 hotels in Knoxville
     
    Hilton Garden Inn Knoxville/University
    660 reviews
    #13 of 86 hotels in Knoxville
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (544)
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    There are newer reviews for Crowne Plaza Knoxville
    See the most recent reviews

    21 - 25 of 539 reviews

    Reviewed 1 May 2017

    I booked 8 rooms and have them reserved for weeks. Last week I found out the hotel manager, Mr. Knight, cancelled the rooms that were booked through an online service like TripAdvisor (I used Expedia), without ever telling me. Keep in mind I had 8...More

    1  Thank waterlogged_00
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 2 May 2017

    Dear Traveler, Thank you for your recent review and please allow us to apologize for the miscommunication. Unfortunately, we normally have no control over third party bookings, which is why we always recommend booking directly through the hotel. Again, we understand your frustrations and offer...More

    Reviewed 28 April 2017

    I have stayed at this hotel before, and always feel like an honored guest. The staff is extremely friendly and accommodating. The Crowne Plaza has one of the best fitness facilities of any hotel where I have stayed, and it is free and open 24-hours....More

    Thank Kathy B
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 1 May 2017

    Dear Kathy B, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear what a positive hotel and service experience you had with us, especially with our dining, fitness center and concierge level amenities. We appreciate your comments and hope...More

    Reviewed 27 April 2017 via mobile

    Wanda Golden is fantastic! Super friendly, super efficient, and always has a smile! She made my experience here a good one. The hotel is beautiful, and people always seem ready to help you any way they can. Great food as well.More

    1  Thank Matthew P
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 28 April 2017

    Thank you for your wonderful feedback regarding your recent stay with us at the Crowne Plaza Knoxville. We're delighted to hear what positive service and overall hotel experience you had with us. We hope to have the opportunity to welcome you back on many more...More

    Reviewed 14 April 2017 via mobile

    The Holiday Inn Crown Plaza is in the center of Old Town Knoxville and it worth the stay. It's currently under going some construction but it was no problem during my stay. The staff was very polite and accommodating. If you don't like eating in...More

    Thank Freda B
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 17 April 2017

    Dear Freda, Thank you for your fantastic review of the Crowne Plaza Knoxville. We're so pleased to hear how much you enjoyed our location and service. We hope to welcome you again soon! Safe travels, Guest Service

    Reviewed 12 April 2017

    I was in Knoxville for a weekend conference and this was the hotel we stayed at. I would say the staff did an outstanding job in accommodating our group. One of the marks of a great organization is how they handle when something goes wrong....More

    Thank ejf33950
    Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza KnoxvilleResponded 14 April 2017

    Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so glad to hear what a wonderful stay you had with us and we hope to welcome you back again soon. Safe travels!

    Holiday Inn World's Fair Park-Knoxville
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    Hilton Garden Inn Knoxville/University
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$129 - US$221 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Romantic Hotel in Knoxville
    • #21 Business Hotel in Knoxville
    • #24 Family Hotel in Knoxville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, IHG, Orbitz, Expedia, TripOnline SA, Cancelon, Cheap Tickets, Travelocity, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Crowne Plaza Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Crowne Plaza Knoxville Hotel Knoxville ,
    • Knoxville Crowne Plaza
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    Traveller (84)
    Room & Suite (30)
    Dining (14)
    Pool & Beach (1)
    Hotel & Grounds (84)
    Bathroom (10)
    Business Centre & Event Rooms (3)
    Nearby
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    .50 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    .17 km away
    East Tennessee History Center
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    .39 km away
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    .10 km away
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    Ask a question
    Questions & Answers
    Deb H
    14 July 2017|
    Answer Show all 8 answers
    Response from Expattraveler100 | Reviewed this property |
    Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
    1
    Vote
    Laurie V
    12 April 2017|
    Answer Show all 2 answers
    Response from billcieluch | Reviewed this property |
    I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
    1
    Vote
    Room Tips
    "Loved the view to the north, I'm sure all the rooms are great!"
    Read review
    "We liked being on one of the top floors for the view."
    Read review
    "Stay on the 12th Floor. The rooms are quite nice and the new lounge area is very nice."
    Read review
    "The rooms on the front side of the hotel have a great view, but there is some street noise that might not be..."
    Read review
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