We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Knoxville Downtown University

Visit hotel website
Certificate of Excellence
The Crowne Plaza Knoxville, 20 minutes from McGhee Tyson Airport, is located in Downtown Knoxville. Walk to the Old City and Market Square to enjoy over 30 eateries, nightlife, shopping and outdoor concerts. The Crowne Plaza is convenient to the University of Tennessee, Neyland Stadium (UT Football), Thompson Boling Arena (Vols & Lady Vols Basketball), Civic Auditorium & Coliseum (Ice Bears Hockey), Knoxville Convention Center, Tennessee Theater, Knoxville Museum of Art, Worlds Fair Park, Volunteer Landing, The Star of Knoxville Riverboat, East Tennessee Historical Society, Blount Mansion, James White Fort and the Mabry-Hazen House. Each newly renovated guestroom includes free wireless high-speed internet access and a host of other amenities. Come experience our restaurant, Mahogany's, featuring breakfast, lunch and dinner. Order room service or visit the Library for Starbucks coffee or your favorite cocktail. Our 3000 sq ft Gym features state-of-the-art cardio and weight equipment and an indoor heated pool. Visit our uniquely appointed Gift Shop and 24-hour Business Center. The Crowne Plaza Knoxville has over 15,000 sq ft of meeting space, ranging from our Executive Boardroom to our Summit Ballroom, making us the perfect meeting place for large and small meetings. We look forward to serving you at the Crowne Plaza Knoxville. With our dedicated staff and exceptional service standards, we will exceed your expectations!
Read more
Property amenities
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Electric Vehicle Charging Station
Show more
Room features
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
Centrally Located
Great View
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Reviews (626)
Filter reviews
620 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews market square gay street nice hotel room service underground parking breakfast buffet per day hotel restaurant within walking distance location is great fitness center self parking indoor pool lots of restaurants would highly recommend this hotel lobby bellman
Updating list...
1 - 5 of 620 reviews
Reviewed 5 days ago via mobile

I have to recommend the front desk staff! Candice & Abbey had to handle a mistake on my reservation and they did it with a smile. They were both extremely attentive professional through the whole ordeal. I was beyond impressed and THEY are the reason...More

Date of stay: December 2018
Thank RC H
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 4 days ago

Dear RC H, Thank you for taking the time to leave us your fantastic review of the Crowne Plaza Knoxville. We're excited to hear what a pleasant service and overall stay you had with us and we'll be sure to pass along your praises. We...More

Hotel's Favourite
Reviewed 8 November 2018 via mobile

Best Friday night seafood and prime rib buffet this was our first time going to this buffet after hearing about it a lot on the radio we are definitely going back near Christmas and we’re actually going to stay in the hotel for a weekend...More

Date of stay: September 2018
Thank thetoddd
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 9 November 2018

Dear thetoddd, Thank you for your fantastic review and recommendation of the Crowne Plaza Knoxville and our Prime Rib and Seafood Buffet. We're so pleased to hear how much you enjoyed your dining experience and we look forward to welcoming you for your Christmas visit....More

Reviewed 1 week ago

Convenient location near shops, restaurants and the University. Valet was exceptionally helpful when we arrived in the middle of Hurricane Florence's storms. Rooms were well kept and the linens and towels were good quality.More

Date of stay: September 2018
Thank KLS94
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 1 week ago

Dear KLS94, Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so pleased to hear what a positive stay you had with us and glad we could provide you a great all around stay. Thank you for letting us know and we...More

Reviewed 1 week ago via mobile

We stayed here the night before my son left for boot camp. They sold us a room with no beds. They told us it was the parlor room and would have 1 bed and 2 cots for 4 people. When we arrived the room had...More

Date of stay: December 2018
2  Thank Beth J
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 1 week ago

Thank you for your recent feedback. We apprecaite your comments and appolgize for the issues you mentioned. As you can imagine, we did our very best to accomodate you and again appoloigze it wasn't a normal hotel situation for you. Thank you for letting us...More

Reviewed 14 October 2018 via mobile

My best hotel experience ever! That’s what I have to say about my stay in Knoxville. Attending a conference at the university, I had the luck to stay at the Crowne Plaza. The room rate seemed excessive, but as comfort and convenience influence my hotel...More

Date of stay: October 2018
Thank Travelsindiinero
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 15 October 2018

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear what a 5 star experience you had with us and can't wait to have the opportunity to welcome you back. Thank you again for your detailed comments, we'll be sure...More

View more reviews
Questions & Answers
Ask a question
4 November 2018|
AnswerShow all 3 answers
Response from x4famfun | Reviewed this property |
The Executive rooms are on the top floor and are only accessible with your room key in the elevator. There is a lounge area with snacks set out during the morning and evening hours. The paper is also available for you to... More
28 October 2018|
AnswerShow all 5 answers
Response from Kathy B | Reviewed this property |
It spends on how fast you walk. It is about 1 mile.
Room Tips
"take a higher floor for view and silence"
9 Oct 2018
Read review
"If you are there on a Friday evening, definitely try their seafood buffet. It is fabulous!"
1 Oct 2018
Read review
"I would ask for a city view."
23 Aug 2018
Read review
"Room was across fm the elevator on the 9th. I didn't hear a thing while in my room fm the hallway or fm..."
9 Jul 2018
Read review
Show More 
US$102 - US$215 (Based on Average Rates for a Standard Room)
crowne plaza knoxville hotel knoxvilleknoxville crowne plaza
United StatesTennesseeKnoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing