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Knoxville Marriott

603 reviews
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Traveller (110)
Room & Suite (25)
Dining (6)
Overview
  • Excellent23%
  • Very good33%
  • Average26%
  • Poor11%
  • Terrible7%
Travellers talk about
Wifi
Free Parking
Breakfast Available
Outdoor pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (603)Write a Review
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Traveller rating
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43
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LanguageEnglish
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43
Show reviews that mention
All reviewswomen's basketball hall of famecivic centerstayed at the marriottconcierge loungefree trolleyriver viewtennessee riverdowntown areabit datedan older hotelguest roomsoutdoor poolnice staymini fridgeexercise roomthe room was nicestaff was friendly
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1 - 5 of 601 reviews
Reviewed 3 days ago via mobile

On the outside and on the website, the Marriott seems beautiful and perfect. Experiencing it was a little different. Lobby was just like it was pictured - lux and great. The hotel room was clean. The beds were very comfortable. The customer service was exceptional...More

Thank roadsidemystic
Reviewed 5 days ago via mobile

The beds were very comfy, pillow top softness. The customer service was great and friendly from assistance with extra bath accessories and luggage cart. They were great at offering additional assistance and did not make me feel like we had to use valet or any...More

1  Thank Tyler D
Response from Tracy H, General Manager at Knoxville MarriottResponded 3 days ago

Dear Tyler D: Thank you so much for your honest review of the Knoxville Marriott. You will happy to know that we are beginning our multi-million dollar renovation this quarter, which will include a total remodel and replacement of all carpeting, wall coverings, tile, furniture,...More

Reviewed 1 week ago via mobile

Dated hotel, peeling wallpaper, in need of a major renovation. Hill Street Cafe was quite drafty and cold. Breakfast left much to be desired. Dianne was quite rude and unwelcoming. I recommend staying elsewhere.More

Thank geekle
Response from Tracy H, General Manager at Knoxville MarriottResponded 1 week ago

Thank you so much for your review of the Knoxville Marriott. You will be pleased to know that we have a multi-million dollar renovation planned to begin the first Quarter of 2018 - it certainly has been a long time coming! Our new ownership group...More

Reviewed 2 weeks ago

Very comfortable and cozy rooms/beds. We had a great time for the weekend we were there and the Sales Director, Shannon, was very welcoming and accommodating to us. We were there from Atlanta for a conference over New Year’s weekend.

Thank Mike O
Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

Thanks so much for your review of the Knoxville Marriott. We value each and every guest and look forward to your return very soon. Happy New Year! Safe travels, Tracy Hicks

Reviewed 2 weeks ago via mobile

Convenient hotel near downtown, near University of Tennessee campus. Getting some age on it, but still acceptable. Huge lobby, clean comfortable guest rooms. Ample parking, free WIFI. Avoid room service, unless you like waiting for hours.More

Thank John N
Response from Tracy H, General Manager at Knoxville MarriottResponded 2 weeks ago

Thank you so much for your honest review of the Knoxville Marriott. I am very happy to report that our company purchased the hotel recently, and we will soon start a complete renovation of the guest rooms, public spaces and restaurant and retail facilities. I...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Dry Cleaning
Concierge
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$127 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (110)
Room & Suite (25)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (82)
Bathroom (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Martha M
5 January 2017|
Answer
Response from KMarriott | Property representative |
The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
1
Vote
momof32017
3 January 2017|
AnswerShow all 3 answers
Response from KMarriott | Property representative |
Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
0
Votes
Amanda R
1 January 2017|
AnswerShow all 6 answers
Response from KMarriott | Property representative |
Yes, PioneerTW is correct. We hope to see you soon!
0
Votes
Room Tips
"Choose another hotel."
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"Don't choose a room at the lower front of hotel near the entrance"
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"Ask for a balcony"
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"If traveling during good weather period then it is good to get a room with a balcony"
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