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Hilton Knoxville

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Traveller (140)
Room & Suite (66)
Dining (11)
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Overview
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(163 reviews)
“self park”(28 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,344)
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1,336 results
Traveller rating
564
392
216
100
64
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564
392
216
100
64
Show reviews that mention
All reviewsmarket squarethe executive loungeself parkconference centervalet parkingwithin walking distanceroom servicenice hotelvalet serviceheart of downtownut campusgay streetneyland stadiumfront desk staffnice stayenjoyed my staystaff was very friendly
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1 - 5 of 1,336 reviews
Reviewed 1 week ago via mobile

Lobby suggests more than what you get in the rooms. Toilets are about 16 inches from floor. That’s crazy. My executive suite is executive because it include the concierge additive. That ads some really bad coffee and unhealthy food. Nothing special. Hilton should know better.More

Thank V L
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 week ago

Dear Guest, Thank you for sharing your thoughts with us from your previous stay. I am sorry to hear that you were frustrated with the breakfast and the set up of the bathroom fixtures. We do carefully listen to our guests and your feedback is...More

Hotel's Favourite
Reviewed 10 April 2018 via mobile

I was in Knoxville recently, and I had the good fortune to stay at Hilton Knoxville. Ryan was a big help at the check-in, navigating me through the tricks to parking in the site's free garage. When he asked me if I had a room...More

Thank Art S
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 4 weeks ago

Dear Art, What a kind gesture for your to take the time to recognize Ryan and hotel facilities. It is truly appreciated when someone take the time out of their busy schedule to say something positive about an associate that works to make them feel...More

Reviewed 1 week ago

Closest hotel to University. Had some strawberry/lemon flavored water available at the front desk, which was nice on a hot day. Room was very clean, and a/c unit worked very well. Bathroom was quite clean. Our room had shower only. Room also featured Keurig, with...More

Thank Fezzik24
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 week ago

Dear Guest, Thank you for the wonderful review on our hotel. It is a pleasure to hear from our guests and we are grateful that you took the time to share your thoughts with us and others. I do trust that we have another opportunity...More

Reviewed 1 week ago

Overall this hotel was not bad but unfortunately room 1416's AC started making a buzzing sound at 3am and never stopped. Literally every minute AC would make a sound I would cringe. The front desk was kind and comped our parking but not worth it...More

Thank SugarlandD
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 week ago

Dear Guest, Thank you for your detailed feedback from your recent stay with us. Please accept my sincere apologies for the issues that kept you up during the night. I do understand as a traveler how important these things are. I would be happy to...More

Reviewed 1 week ago via mobile

The location of the Hilton Knoxville is easy the best part of the hotel. The rooms are dated and age is showing unfortunately. I also had to call housekeeping one day because after arriving back in the evening my room hadn't been cleaned. Overall, a...More

Thank TyrianLannister
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 1 week ago

Dear Guest, Thank you for your business and for your feedback. I am truly sorry that we allowed you to experience some issues during your stay with us. We do care about your opinion and more importantly want you to have a great experience at...More

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Most Booked Properties in Knoxville
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$114 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (66)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
13 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
7 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
Room Tips
"River view from higher floors. 16 thru 18 are reserved for Hilton Honors members."
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"Rm 1712 was very good, quite and with a limited view"
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"higher floors may be quieter."
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"Street side can be a bit noisy unless in higher floors."
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