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Hampton Inn Knoxville-West At Cedar Bluff

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Traveller (12)
Room & Suite (11)
Dining (5)
Overview
  • Excellent66%
  • Very good21%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“cedar bluff”(51 reviews)
“fire pit”(25 reviews)
“room was clean”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn Knoxville-West At Cedar Bluff
Special Offer: Double Points, Every Stay
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Offers from Hampton Inn Knoxville-West At Cedar Bluff
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (683)
There are newer reviews for Hampton Inn Knoxville-West At Cedar Bluff
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Traveller rating
439
149
62
21
9
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439
149
62
21
9
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All reviewscedar blufffire pitroom was cleanknoxville westthe breakfast areafront desk staffoutdoor poolhotel stayeasy accessbreakfast staffgreat place to staystaff was friendlyexcellent staygreat roompleasant stayup to datelots of restaurants
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61 - 65 of 680 reviews
Reviewed 24 September 2017

A HH member, I walked in at 6.30 pm without a reservation. I was offered a room at a higher than usual price "because there is a game in town". Tired, I said Ok. Next morning, I discovered there was 17 % on top that...More

1  Thank Michael W
Response from Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar BluffResponded 25 September 2017

Good morning, Thank you for taking the time to share your comments regarding your recent stay. It is communication, such as yours, that enables us to improve our service. My goal as a General Manager is to make sure our guests have the best possible...More

Reviewed 24 September 2017

This is a good location just off the highway with many conveniences of the local area. The front desk staff listened and was attentive to my concerns. The parking was situated well and secure. We would stay again.More

Review collected in partnership with Hampton
Thank walzmargaret
Response from FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar BluffResponded 25 September 2017

Thank you for stopping by! It is great to hear that our location was very convenient for the purposes of your visit to the area. We are particularly pleased to read, however, that you felt so well attended to by our front desk. We have...More

Reviewed 22 September 2017

Staff needs some re-training on customer service. I believe that the property manager will fix this going forward but I had a bad experience. A staff person does not understand the basic service skills that should be provided to a customer. This person was far...More

Review collected in partnership with Hampton
Thank Y3025PVjamess
Response from FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar BluffResponded 29 September 2017

Dear James, Thank you for your recent stay with us during your trip to Knoxville. We believe that superior customer service is the cornerstone of our guest experience, so we are disappointed to hear that you felt you received anything less than professional service from...More

Reviewed 21 September 2017

I've stayed at this hotel several times and its always been a good stay. The staff is friendly and the hotel is clean. Very convenient location with easy access. Rooms are very quiet if you ask for a room on the side away from the...More

Thank faykoko
Response from FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar BluffResponded 22 September 2017

We always love seeing that our guests are returning for additional visits here at the Hampton Inn Knoxville-West At Cedar Bluff, and our team genuinely appreciates your continued patronage! It's great to hear that you continue to enjoy our clean property, friendly staff, and quiet,...More

Reviewed 20 September 2017

This is a good hotel with prices that are very good. The staff is friendly and try to be helpful. It is no more than 10 minutes to downtown and not far to the Smokey Mountains. Lots of all types of food. Fast food, grocery...More

Review collected in partnership with Hampton
Thank blessedtwice
Response from FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar BluffResponded 21 September 2017

Thank you for your stay! We're delighted to read that you had a pleasant time and got a great value from our accommodations. With our friendly and helpful staff, terrific location, and affordable rates, there is always something to love about staying with us. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (11)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Carl V
20 April 2017|
AnswerShow all 4 answers
Response from Lisa B | Property representative |
Thank you for your question. We actually only have 6 smoking rooms out of 175 rooms, and they are away from our non-smoking rooms. Please give us a call, and we would be happy to make a reservation for you! Sincerely, Lisa... More
0
Votes
Bill P
3 December 2016|
AnswerShow all 3 answers
Response from basshunterdds | Reviewed this property |
I don't believe they are. I have never viewed a pet there as many times as I have been there.
0
Votes
Tanya L
18 September 2016|
AnswerShow all 3 answers
Response from Kathy S | Reviewed this property |
20 minutes. It is easy drive.
1
Vote
Room Tips
"Opposite side of freeway"
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"Can get a room looking south to see your parked car. Entrance is up on level 2."
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"The Interstate is very close. Get a room with WEST facing windows or you will hear the traffic."
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"Rooms on the North side of hotel are quieter."
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