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Hampton Inn & Suites Knoxville - Downtown

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Hampton Inn & Suites Knoxville - Downtown
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779 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Reviewed 1 week ago NEWvia mobile

Gave a 4 due to our shower had not been cleaned long black hairs in shower. Other wise enjoyed stay staff very helpful and friendly. Gave us a discount due to our shower. When notified came an cleaned the bathroom

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Helpful?
Thank lrm213
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your feedback! On behalf of our entire staff, I apologize that the bathroom was not cleaned to our normal standards. The incident has been addressed with housekeeping in order to keep this from happening again. We hope that you will stay with us again so that we may have a second opportunity to provide you with a...

Church Hill, Tennessee
Reviewed 1 week ago

I would definitely stay here again.breakfast was great. Staff was awesome. There were a couple cheerios in the bathroom toilet and floor. So that was a little alarming. But overall it was a good experience.

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Helpful?
Thank cortneyw318
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your kind words and great review! I am thrilled to see that you enjoyed your stay. I am sorry about the cheerios! I will let house keeping know in order to prevent this from happening again. We hope you will choose to stay with us again if you are in the Downtown Knoxville area in the future!

Knoxville, TN, United States
Reviewed 1 week ago

My wife and I have visited Knoxville several times and have really enjoyed the Hampton Inn & Suites, Downtown, on each stay. The warm, friendly staff and excellent food and coffee service just make the restful stay superb. We highly recommend this Hampton Inn & Suites for anyone visiting Knoxville. Location is next to Convention center and Univ. of TN...

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Helpful?
Thank robertaU7056SR
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you so much for your kind words and great review! We are honored to be your home away from home in Knoxville! We love having you here!

Atlanta
Reviewed 2 weeks ago via mobile

Great downtown location is not far from the interstate. Easy walking distance to Knoxville's many attractions and restaurants. I enjoyed a Clean quiet room with good bed. Management was great. I will be back again for sure.

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Helpful?
Thank Flynt
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great review! I am glad to see that you enjoyed our convenient location! We hope you will visit us again soon!

Trade, Tennessee
Reviewed 3 weeks ago

I called Hampton Inn this morning & Kayla answered the phone - best service ever - her suggestions were very helpful & I look forward to staying in downtown Knoxville. She deserves to be recognized for the effort she puts forth to make the customer feel so welcome - thank you Kayla Adler!

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Helpful?
Thank jeannine72016
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for great review! I will be sure to pass along your kind words to Kayla. It makes us proud when a specific team member is mentioned! Please come visit us the next time you are in the Downtown Knoxville area again!

Reviewed 3 weeks ago via mobile

Great front desk staff. They were very helpful with everything from directions to recommendations. Room was ok could have used some better toiletries. Beds were comfortable and rooms were quiet. Would stay here again.

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Helpful?
Thank Heather B
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you so much for your kind words and review! I am thrilled to see that you enjoyed your stay! We hope that you will make our Hampton your home away from home in Knoxville!

Knoxville, TN, United States
Reviewed 4 weeks ago

Hampton Inns regular provide a quality experience at a good price. This hotel is in a convenient location to the downtown Market Square area and the campus of the University of Tennessee. All are in walking distance from the hotel.

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Helpful?
Thank Matt Y
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your great review! We hope to see you again soon!

Tumbling Shoals, Arkansas
Reviewed 4 weeks ago

Great family hotel. Great breakfast and front desk crew. Robert, Kayla Adler and Shakayla Cobb were of assistance at all times. Shakayla also helped provide me with activities for our 6 year old. Kayla was a real help in getting us into a great room where the kids could overlook the Worlds Fair Park.

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Helpful?
Thank allan6874
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for the kind words and great review! We pride ourselves on excellent customer service. I am thrilled to see that you got to experience it first hand! If you are ever in the Downtown Knoxville area in the future, we would love to have you stay with us again!

Chattanooga, Tennessee
Reviewed 4 weeks ago

Stayed at the hotel for the UT v. Tenn Tech game. We were greeted very warmly by the staff upon arrival at about 1 p.m. Young lady gave us the key to the room and we freshened up before walking to the stadium. The same young lady was there when we returned after 8 p.m. and was still very warm...

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Helpful?
Thank Hubbynfather
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your feedback! I am glad to see that, overall, you enjoyed your stay. I will be sharing your concerns with our management and staff so that this will not happen again! We pride ourselves on excellent customer service. On behalf of our entire staff, I apologize for the incident that you described. I hope that you will...

Odenville, United States
Reviewed 4 weeks ago

The rooms at Hampton are larger than the average hotel room. They have the feel of relaxation and comfort. We will always stay there on any return trip to Knoxville. The prices are very reasonable. The layout of our floor would permit anyone a short trip from the elevator to any room. This is great for any traveler with heavy...

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Helpful?
Thank Susan C
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your kind words and great review! We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Knoxville - Downtown

Address: 618 W Main St, Knoxville, TN 37902-2601
Region: United States > Tennessee > Knoxville
Price Range: €118 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia and Travelocity so you can book your Hampton Inn & Suites Knoxville - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#2 Family Hotel in Knoxville
#2 Romantic Hotel in Knoxville
#6 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Knoxville - Downtown staff and other travellers.
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Blairsville, Georgia
Spring Hill, Tennessee
over a year ago
7 months ago
Chattanooga, Tennessee
9 months ago

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Questions? Get answers from Hampton Inn & Suites Knoxville - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street did not seem too noisy, would not worry about which side of hotel I was on”
 of 5 bubbles mLIZp, 26 Sep 2016 | Read review
“Odd number rooms face Henley, a very busy street, but also have a better view.”
 of 5 bubbles Explorecreate, 14 Sep 2016 | Read review
“Room 501 is great and spacious!”
 of 5 bubbles Z2770CKmichaell, 12 Sep 2016 | Read review
“Quiet rooms face parking lot to the north versus the street side. Corner rooms were very roomy with good A/C.”
 of 5 bubbles BobAlexander68, 11 Aug 2016 | Read review
“rooms facing away from Henley are quieter.”
 of 5 bubbles cantfindmyglasses, 7 Aug 2016 | Read review
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