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    Four Points by Sheraton Knoxville Cumberland House

    361 reviews
    #28 of 87 Hotels in Knoxville
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    1109 White Ave, Knoxville, TN 37916-2713
    (865) 971-4663
    Hotel website
    Booking.com
    US$149
    US$138
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$149
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    Certificate of Excellence
    Traveller (51)
    Room & Suite (26)
    Dining (4)
    Overview
    4.0
    361 reviews
    • Excellent48%
    • Very good37%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg property”(4 reviews)
    “worlds fair park”(17 reviews)
    “ut campus”(19 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    3 Star Hotel
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    Offers from Four Points by Sheraton Knoxville Cumberland House
    Special Offer: Breakfast for 2 Included
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    Contact Info
    Hotel website
    (865) 971-4663
    1109 White Ave, Knoxville, TN 37916-2713 See on map
    Offers from Four Points by Sheraton Knoxville Cumberland House
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Rooms
    30 Apr1 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (361)
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    Show reviews that mention
    All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerfront desk staffbusy weekenddowntown areanice roomhotel is locatedlocation was perfectdefinitely stay here again
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    1 - 5 of 353 reviews
    Reviewed 2 weeks ago via mobile
    Value for money

    They should include free breakfast for guest as there’s no inexpensive breakfast around other than the hotel owned costly restaurant . The room was neat and clean and everything went smooth . Tv resolution can improve

    Thank Mamun S
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 1 week ago

    Thank you for you recent review of the Four Points by Sheraton in Knoxville. We appreciate the time you took to fill out the review and take all feedback seriously. We wish you safe travels in you future endeavors. Warmest Regards, Jenny Gauntt General Manager

    Hotel's Favourite
    Reviewed 10 January 2018
    Great hotel!

    We stopped here on our way back to SC. This is a W hotel, so the same company that owns the Aloft hotels (Knoxville doesn't have Aloft). This hotel is quite nice. We called ahead to tell them we were going to be checking in...More

    Thank Emily M
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 12 January 2018

    Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are please you enjoyed your stay with us and appreciate the time you took to share your feedback. We hope you choose to stay with us again should your travels...More

    Reviewed 2 weeks ago via mobile
    Spring break STOP over

    On the way to indiana to see my parents. Doing a UT Engineering tour with son on the way. Very close to campus. Close to sun sphere. Nice rooms. Free parking. No free breakfast. Restaurant on site. Price was more than we thought but didn't...More

    Thank Markfnc
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 weeks ago

    Thank you for your recent review of the Four Points of Sheraton in Knoxville. We are pleased you enjoyed the convenience and location of our downtown property. We appreciate your feedback and hope should your travels bring you back through Knoxville, you will choose to...More

    Reviewed 3 weeks ago
    Great place to see

    Staff were uniformly excellent, accommodations were comfortable, and the price was good. The location is very convenient in the midst of the downtown area, but there was no problem with noise from the street.

    1  Thank SanDiego_MK
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 weeks ago

    Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you had a pleasant stay and hope you choose to stay with us again should your travels bring you back through Knoxville. Warmest Regards, Jenny Gauntt General Manager

    Reviewed 5 weeks ago
    Professional hotel with good location

    The front desk always well staffed. The hotel room is clean and ready. It's in a convenient location whether you want to enjoy a stroll to downtown or walk onto UT campus. Parking on lobby level along with parking garage.More

    Thank olivergumbrill
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 4 weeks ago

    Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are always pleased to see that the staff and property made your visit a positive one. We hope to host you again should your travels bring you back through Knoxville....More

    View more reviews
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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Room Service
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Self-Serve Laundry
    Room amenities
    Air Conditioning
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    US$118 - US$228 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #20 Family Hotel in Knoxville
    #22 Romantic Hotel in Knoxville
    #23 Business Hotel in Knoxville
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$118 - US$228 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #20 Family Hotel in Knoxville
    #22 Romantic Hotel in Knoxville
    #23 Business Hotel in Knoxville
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Traveller (51)
    Room & Suite (26)
    Dining (4)
    Business Centre & Event Rooms (2)
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    Questions & Answers
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    See all 6 questions
    brysondamon
    17 March 2017|
    AnswerShow all 2 answers
    Response from Jenny G | Property representative |
    There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
    0
    Votes
    David V
    22 May 2016|
    AnswerShow all 4 answers
    Response from VenezolanoFLL | Reviewed this property |
    I don't think so
    1
    Vote
    12
    Room Tips
    "All rooms are quiet"
    Read review
    "ask for high floor facing downtown"
    Read review
    "Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
    Read review
    "Rooms on the end have the best view of downtown and the world's fair park"
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