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Four Points by Sheraton Knoxville Cumberland House

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Traveller (51)
Room & Suite (26)
Dining (4)
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“spg property”(4 reviews)
“worlds fair park”(17 reviews)
“ut campus”(19 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
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Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)
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Traveller rating
162
132
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162
132
37
12
10
Show reviews that mention
All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerfront desk staffbusy weekenddowntown areanice roomhotel is locatedlocation was perfectdefinitely stay here again
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1 - 5 of 353 reviews
Reviewed 2 weeks ago via mobile

They should include free breakfast for guest as there’s no inexpensive breakfast around other than the hotel owned costly restaurant . The room was neat and clean and everything went smooth . Tv resolution can improve

Thank Mamun S
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 1 week ago

Thank you for you recent review of the Four Points by Sheraton in Knoxville. We appreciate the time you took to fill out the review and take all feedback seriously. We wish you safe travels in you future endeavors. Warmest Regards, Jenny Gauntt General Manager

Hotel's Favourite
Reviewed 10 January 2018

We stopped here on our way back to SC. This is a W hotel, so the same company that owns the Aloft hotels (Knoxville doesn't have Aloft). This hotel is quite nice. We called ahead to tell them we were going to be checking in...More

Thank Emily M
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 12 January 2018

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are please you enjoyed your stay with us and appreciate the time you took to share your feedback. We hope you choose to stay with us again should your travels...More

Reviewed 2 weeks ago via mobile

On the way to indiana to see my parents. Doing a UT Engineering tour with son on the way. Very close to campus. Close to sun sphere. Nice rooms. Free parking. No free breakfast. Restaurant on site. Price was more than we thought but didn't...More

Thank Markfnc
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 weeks ago

Thank you for your recent review of the Four Points of Sheraton in Knoxville. We are pleased you enjoyed the convenience and location of our downtown property. We appreciate your feedback and hope should your travels bring you back through Knoxville, you will choose to...More

Reviewed 3 weeks ago

Staff were uniformly excellent, accommodations were comfortable, and the price was good. The location is very convenient in the midst of the downtown area, but there was no problem with noise from the street.

1  Thank SanDiego_MK
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 2 weeks ago

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are pleased you had a pleasant stay and hope you choose to stay with us again should your travels bring you back through Knoxville. Warmest Regards, Jenny Gauntt General Manager

Reviewed 5 weeks ago

The front desk always well staffed. The hotel room is clean and ready. It's in a convenient location whether you want to enjoy a stroll to downtown or walk onto UT campus. Parking on lobby level along with parking garage.More

Thank olivergumbrill
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 4 weeks ago

Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are always pleased to see that the staff and property made your visit a positive one. We hope to host you again should your travels bring you back through Knoxville....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$118 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (26)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brysondamon
17 March 2017|
AnswerShow all 2 answers
Response from Jenny G | Property representative |
There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
0
Votes
David V
22 May 2016|
AnswerShow all 4 answers
Response from VenezolanoFLL | Reviewed this property |
I don't think so
1
Vote
Room Tips
"All rooms are quiet"
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"ask for high floor facing downtown"
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"Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
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"Rooms on the end have the best view of downtown and the world's fair park"
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