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Quality Inn & Suites West Waterpark

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1 room 2 adults 0 children
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Quality Inn & Suites West Waterpark
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152 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Johnson City, Tennessee
Reviewed 3 days ago NEW

Front desk staff was friendly and quick. We looked at the first room which had stains on the beds and the bathroom hadn't been cleaned. The front desk promptly moved us to another room on the second floor. After examining this room it was worse than the first. The Floor had food scraps under the bed. Behind the nightstand had...

1Thank woodsman8
Clarksville tn
Reviewed 21 December 2016 via mobile

Don't mind the other reviews, for the price this is a nice, clean hotel with a great splash pad, pool and hot tub. You are not paying for a stay at the wilderness in the smokies. For this price, you could stay at a motel without a pool at all, so you really can't complain. The staff was very nice...

Thank Kristen P
About Hotel's Favourite Review
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julian McKelvey...

Knoxville, Tennessee
Reviewed 1 week ago

Good breakfast they had a wide assortment to choose from. Great swimming facilities but hold your towell they don't bring them out frequently . Poor desk service in the evening. I would recommend a bell to ring for service. My wife wanted to take a bath but we had no plug to stop water and neither did the front desk....

Thank Ticketem
Reviewed 2 weeks ago via mobile

It was a real fun weekend. Perfect for our grandchildren and grandparents too. It was just right for our young ones and even us adults joined in the slide and getting drenched by the overturning bucket staff was great rooms great our son wants to return with his family

Thank thebrewmaster
Reviewed 4 weeks ago

We started with a very negative experience. The room facing the pool courtyard had mold all over the floor probably from the pool moisture. We left immediately and were still charged for the room. After leaving a couple messages, the general manager called back. She was very professional and encouraging. She made sure that my concerns were resolved or addressed...

Thank kyu4232
Athens, Tennessee
Reviewed 15 February 2017

This was my second time staying at this establishment, although I did not review the first stay. My second stay was refreshing, and it is good to know that there are still hotels which offer smoking room. This particular hotel has their smoking rooms in the back of the hotel, which is fine, because it does not interfere with those...

Thank Pame'Lia F
Edwardsburg, Michigan, United States
Reviewed 14 February 2017 via mobile

We stayed there Sunday night , we had a room in back and our tub was clogged and toilet didn't want to flush . Too many sketchy people rent rooms or come and go we didn't feel safe at all . Doors lead outside don't lock so anyone can come in . The lobby is gorgeous but don't let that...

Thank Terri O
Saint Louis, Missouri
Reviewed 13 February 2017

Stopped for the night to grab a room here while on a trip. They have a very impressive indoor water park for a hotel. Hotel is a bit older with older rooms and small shower areas, but were clean. The small fridge was working well and was cold when we arrived, which never happens for me. Nothing fancy, don't expect...

Thank Jester122
Chattanooga, Tennessee
Reviewed 25 January 2017

The hotel is older but very clean and orderly. The hot breakfast was much better than expected with waffles, eggs, sausage, gravy, biscuits, fruit, pastries, etc. The front desk staff was exceptional. It's not new or overly fancy but it's a great place to spend the night in Knoxville. My only regret was getting a room near the back entrance...

Thank Jef N
Reviewed 24 January 2017

Stayed here on way to Ga. The Good= Vey nice indoor pool/playslide for children , very good free breakfast best biscuits n gravy we ever had, wife and daughters raved about it as did I Inexpensive , $85 for the 4 adults for 1 night is cheap , easy to find , many attractions and restaurants close by The bad=Room...

Thank Ron D

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Room/Suite (14)
Dining (4)
Business Centre/Function Rooms (1)
Pool/Beach Area (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites Waterpark hotel boasts an on-site water park, featuring a large indoor heated pool, an indoor hot tub and an activity area for kids with slides and spray guns. This Tennessee hotel is minutes from local attractions like the Knoxville Zoo, the Knoxville Convention Center and the Knoxville Museum of Art. A variety of entertainment options and family friendly venues can be found in the surrounding area. Nearby Zuma Fun Center offers miniature golf courses, go-karts, bumper boats, batting cages, an arcade and more. Several retailers can be found in the surrounding area and more than a dozen restaurants are within one mile of the hotel. ... more   less 

Additional Information about Quality Inn & Suites West Waterpark

Address: 317 N Cedar Bluff Rd, Knoxville, TN 37923-4507
Region: United States > Tennessee > Knoxville
Price Range: €72 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites West Waterpark 2.5*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites West Waterpark staff and other travellers.
2 questions
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Murphy, North Carolina, United States
over a year ago
Atlanta, Georgia

See all questions (2)

Questions? Get answers from Quality Inn & Suites West Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles woodsman8, 24 Mar 2017 | Read review
“Book the outer courtyard rooms if available”
 of 5 bubbles kyu4232, 24 Feb 2017 | Read review
“Very close to restaurants, the mall, and other shopping facilities.”
  • Lamp shade FULL of dust.
  • Bedspread #2
  • Bedspread #1 burn holes.
  • Major dust on outlet, should be checked weekly.
  • Chair needs to be replaced!
 of 5 bubbles Pame_LiaF_12, 15 Feb 2017 | Read review
“Rooms near the waterpark will be loud. But they shut the waterpark down at 9pm.”
 of 5 bubbles Jester122, 13 Feb 2017 | Read review
“Ask to NOT be near the rear door that slams all the time.”
 of 5 bubbles 873jefn, 25 Jan 2017 | Read review
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