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MainStay Suites Knoxville

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296 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Level Contributor
35 reviews
4 hotel reviews
Reviewed 5 days ago NEW

The service was easy check in and the room as clean, comfortable, and spacious. The location is right off the highway and convenient for travelers. We plan on stopping here again on our commute to family in TN!

Thank Deb D
Salem, OR
Level Contributor
3 reviews
Reviewed 6 days ago NEW

Everything was great. Nice staff, clean room free WiFi, Free Breakfast. Right next door to Cracker Barrel, our favorite place to eat . It was a little off of the beaten path but the price was right so I booked it.

Thank koalaengineer
1 review
Reviewed 1 week ago via mobile

Very nice room. Great staff members. Helpful and very friendly. Clean bathroom. Clean balcony. Comfy bed and pillows. Hot breakfast was nice. We loved the kitchen in our suite. Very great experience. We will be back

Thank Becca T
Irondale, Alabama
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

The suite was spacious, but a bit tired. Paint was worn and needed to be touched up. The hot water was not present until it had been run for over 15 minutes. When my wife called about it, the manager said that we had a corner room and it just took longer to get there. I have never had that... More 

Thank Greg W
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I love having a kitchen, bottom line for me. It is a bit older and parts are smoking, I think. The fitness center is good. It was very convenient for my work this week. WiFi was good. The AC was quiet and worked very well.

Thank 891joannac
Knoxville, Tennessee
1 review
Reviewed 2 weeks ago

I love this hotel. I just needed a nice comfortable place to lay down and get some good peaceful sleep and I found it here. All the employees are well trained very nice and helpful. The bed was very comfortable and the pillows were the Best

Thank knxallen39
Lexington, Kentucky
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 October 2016

I have stayed here twice this month and both times were great with no problems, very clean rooms with comfortable beds with plenty of restaurants very close by and the best part is the price. I would not hesitate to stay here again

Thank AKyguy
Highland Park, Michigan
Level Contributor
5 reviews
Reviewed 25 October 2016

Everything was fine. Great breakfast and lots of places to eat close by. Was visiting Knoxville for our homecoming at Knoxville College. Me and my wife had a great time and we enjoyed our stay at the hotel.

Thank romiepinkett
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We appreciate you staying with us and hope to see you soon. More 

Poinciana, Florida
2 reviews
Reviewed 19 October 2016

A pleasant stop. We enjoyed the facilities. It was clean, comfortable, and inviting. Staff was friendly, courteous and helpful. The only problem we encountered was at breakfast. The food/service was wonderful, but, there were only four (4) tables for four in the eating area. We encountered a bus tour group and had to take our breakfast back to our room... More 

Thank Thomas S
columbia tn
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 October 2016 via mobile

We have been staying at this hotel for about 6 years now as UT season ticket holders. I hesitate in writing such good reviews in the event this place catches on to other season ticket holders then I have to find another place to stay. Several things I like about this hotel...location, ease of travel to and from the game,... More 

Thank sladsa
MainstaySuitesTN565, Guest Relations Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchants Dr, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Price Range: €63 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
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Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

See all questions (3)

Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you HAVE to stay here, make sure to ask for a room that is close to the hot water heater....”
 of 5 bubbles 77gregw77, 20 Nov 2016 | Read review
“Great Hotel and location”
 of 5 bubbles knxallen39, 17 Nov 2016 | Read review
“Balconys are nice”
 of 5 bubbles AKyguy, 28 Oct 2016 | Read review
“First floor rooms are convenient if you have a pet (we had a dog).”
 of 5 bubbles thomassT3096JD, 19 Oct 2016 | Read review
“Rooms on the parking lot side are quieter.”
 of 5 bubbles Preachman, 22 Sep 2016 | Read review
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